919 direct unlock error - GSM-Forum

Automatico · 07-29-2015, 03:59

Here log

Mot Composite ADB Interface
Version: Linux version 3.4.0 ([email protected]) (gcc version 4.6.x-google 20120106 (prerelease) (GCC) ) #1 SMP PREEMPT Tue Sep 17 20:02:26 CST 2013
Phone model: motorola XT919
Android 4.1.2; Firmware: 2_330_2017; Date: Tue Sep 17 17:56:14 CST 2013
Version: 2_330_2017
Baseband Firmware: MAUI.11AMD.W12.22.SP.V21.F3.P, 2013/09/02 10:40
Baseband Processor: MT6577
Hardware IMEI1: 353227052684885
Hardware IMEI2: 000000000000000
Software IMEI: 353227052684885
.Error DEAD51D0

thanks in advance

aUTo

GSM_Support · 07-29-2015, 07:41

@ Automatico,

Re-flash phone, make sure that:

You use the latest version of Sigma software
Battery charged more than 50%
All the side programs, that may interfere with the phone, are closed
Phone’s cable and device itself should not be disconnected or disturbed until the procedure is fully completed
Connect phone to USB port placed on the backside of PC (motherboard's USB port)
Do not connect or disconnect other USB cables into the PC during the actual work with the phone
Avoid using any kind of USB HUBs and long USB cables. Use the shortest-length USB cable available.
Phone has stock (factory) firmware version
SIM card is removed
Run Direct Unlock operation once again

Best Regards
GSMServer team

07-29-2015, 03:59	#1 (permalink)
Automatico No Life Poster Join Date: Mar 2014 Location: Kfe~Labs Co.- Age: 52 Posts: 706 Member: 2140790 Status: Offline Sonork: 100.1679059 Thanks Meter: 212	919 direct unlock error Here log Mot Composite ADB Interface Version: Linux version 3.4.0 ([email protected]) (gcc version 4.6.x-google 20120106 (prerelease) (GCC) ) #1 SMP PREEMPT Tue Sep 17 20:02:26 CST 2013 Phone model: motorola XT919 Android 4.1.2; Firmware: 2_330_2017; Date: Tue Sep 17 17:56:14 CST 2013 Version: 2_330_2017 Baseband Firmware: MAUI.11AMD.W12.22.SP.V21.F3.P, 2013/09/02 10:40 Baseband Processor: MT6577 Hardware IMEI1: 353227052684885 Hardware IMEI2: 000000000000000 Software IMEI: 353227052684885 .Error DEAD51D0 thanks in advance aUTo

07-29-2015, 07:41	#2 (permalink)
GSM_Support Product Supporter Join Date: Feb 2005 Location: GSMserver Team Posts: 36,980 Member: 121052 Status: Offline Sonork: 100.107126 Thanks Meter: 80,766	@ Automatico, Re-flash phone, make sure that: You use the latest version of Sigma software Battery charged more than 50% All the side programs, that may interfere with the phone, are closed Phone’s cable and device itself should not be disconnected or disturbed until the procedure is fully completed Connect phone to USB port placed on the backside of PC (motherboard's USB port) Do not connect or disconnect other USB cables into the PC during the actual work with the phone Avoid using any kind of USB HUBs and long USB cables. Use the shortest-length USB cable available. Phone has stock (factory) firmware version SIM card is removed Run Direct Unlock operation once again Best Regards GSMServer team