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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > GSMServer Products > SigmaKey

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Old 02-14-2019, 14:44   #1 (permalink)
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Arrow Alcatel 5033x Unlock Problem Solution Check

SigmaKey v.2.29.19 build 01
762710478 Sigma dongle 2.29, Initializing...OK
Pack 1: Activated
Pack 2: Activated
Pack 3: Activated
--------- 2019-02-14 18:36:20 ---------
SigmaKey 2.29.19b1 MTK: Direct unlock (Alcatel 5033)
Please download Alcatel_5033.msf from
into SigmaKey addons folder (C:\Users\Al-Fazal\Documents\SigmaKey\addons)
and try again.


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Old 02-14-2019, 15:18   #2 (permalink)
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@ Dami_gsm,

As it is signed in the log file, please download required addon files from the Free Sigma section at, place them into corresponding file section at your PC and repeat unlock operation once again.

Best Regards
GSMServer team

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Old 01-11-2020, 16:39   #3 (permalink)
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i want to unlock this phone help!! sigma team
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Old 01-13-2020, 10:51   #4 (permalink)
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Easy way: download and install these addons. And repeat the unlock operation
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