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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > GSMServer Products > SigmaKey


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Old 11-20-2019, 09:38   #1 (permalink)
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ZTE Z970 Connecting...Error writing to serial port


Hello, trying to unlock ZTE Z970 but consistently give this error
Modem firmware has been downgraded to allow for unlock


^ ZTE Handset ADB Interface
Version: Linux version 3.4.0-ga0dde4d-00076-g4f04fef (xueyibing@scm12) (gcc version 4.7 (GCC) ) #1 SMP PREEMPT Fri Nov 4 11:25:02 CST 2016
Phone model: zte Z970
Android 4.4.4; Firmware: KTU84P; Date: Fri Nov 4 11:00:30 CST 2016
Version: Z970V1.0.0B35
Baseband Firmware: 0.1.c1.18-00005-M8926DAAAANAZM-1
Obtaining root privileges...NO
Preparing....Reconnect phone and try again
--------- 2019-11-19 17:49:04 ---------
SigmaKey 2.34.00b2 ADB: Direct unlock
* daemon not running. starting it now *
* daemon started successfully *
^ ZTE Handset ADB Interface
Connecting...Error writing to serial port
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Old 11-20-2019, 09:55   #2 (permalink)
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@ savanaunlok,

Root your phone and repeat unlock operation according to the manual.
Here you can find successful report on an unlock operation fo the ZTE Z970 with the same firmware version.

Best Regards
GSMServer team



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Old 11-20-2019, 10:07   #3 (permalink)
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Hello Sir, already rooted phone and installed twrp and downgraded modem via custom recovery but still keeps on getting this error [Connecting...Error writing to serial port]
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Old 11-20-2019, 10:18   #4 (permalink)
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Tried also new software but still same

SigmaKey v.2.34.03
xxxxxxxxx Sigma dongle 2.34, Initializing...OK
Pack 1: Activated
Pack 2: Activated
Pack 3: Activated
Pack 4: Not activated
--------- 2019-11-20 09:15:36 ---------
SigmaKey 2.34.03 ADB: Direct unlock
* daemon not running. starting it now *
* daemon started successfully *
^ ZTE Handset ADB Interface <<<<<<
Version: Linux version 3.4.0-ga0dde4d-00076-g4f04fef (xueyibing@scm12) (gcc version 4.7 (GCC) ) #1 SMP PREEMPT Fri Nov 4 11:25:02 CST 2016
Phone model: zte Z970
Android 4.4.4; Firmware: KTU84P; Date: Fri Nov 4 11:00:30 CST 2016
Version: Z970V1.0.0B35
Baseband Firmware: 0.1.c1.18-00005-M8926DAAAANAZM-1
Obtaining root privileges...NO
Preparing....Reconnect phone and try again
--------- 2019-11-20 09:17:31 ---------
SigmaKey 2.34.03 ADB: Direct unlock
* daemon not running. starting it now *
* daemon started successfully *
^ ZTE Handset ADB Interface <<<<<<
Connecting...Error writing to serial port

Last edited by savanaunlok; 11-20-2019 at 10:25.
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Old 11-20-2019, 11:41   #5 (permalink)
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Done

SigmaKey 2.34.03 ADB: Direct unlock
* daemon not running. starting it now *
* daemon started successfully *
^ ZTE Handset ADB Interface
Version: Linux version 3.4.0-ga0dde4d-00076-g4f04fef (xueyibing@scm12) (gcc version 4.7 (GCC) ) #1 SMP PREEMPT Fri Nov 4 11:25:02 CST 2016
Phone model: zte Z970
Android 4.4.4; Firmware: KTU84P; Date: Fri Nov 4 11:00:30 CST 2016
Version: Z970V1.0.0B35
Baseband Firmware: 0.1.c1.18-00005-M8926DAAAANAZM-1
Baseband Processor: Qualcomm MSM8926
Date: Dec 22 2014 14:27:26, Jul 16 2014 23:00:00, DAAAANAZ
Software IMEI: 864507021598627
Security area saved to "C:\Users\Savanna\Documents\SigmaKey\security backup\0136277030\864507021598627_zte_Z970_KTU84P. skb"
Unlocking phone.....Done
Restarting phone...Done
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