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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > GSMServer Products > SigmaKey


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Old 01-09-2017, 09:44   #1 (permalink)
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alcatel 5051x usb driver problem


hi sigma team can you help me Alcatel 5051x usb driver. i can not load for unlock.. best regards...
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Old 01-10-2017, 09:11   #2 (permalink)
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@ akgiray,

For Alcatel 5051 phone model use these drivers.
Detailed manual on how to service 5051 phone model in a charging mode available here.

Best Regards
GSMServer team



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Old 03-30-2017, 18:41   #3 (permalink)
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Hi. I have same problem with 5051x, this driver dont work for me. Help please
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Old 03-31-2017, 08:43   #4 (permalink)
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@ bociangsm,

Please explain in more details what an issue you have exactly.

Best Regards
GSMServer team



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Old 08-07-2017, 20:23   #5 (permalink)
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There are something than missing in the explaining, is not normal so time withouth lucky with this model, tryed in Windows 10 and 7, different computers.
Just connected with phone turned of appears Android un yellow like 1st post, tried USB HOST and DRIVERS_Alcatel_COOLPAD_VODAFONE and looks like not compatible at all.
Just can get any flashlight if connected with both power volumes pressed and then keep pressing de vol + and enters in download mode appears in the SIGMA TAB the port COM but still can't unlock it....
SigmaKey 2.26.01 Qcom: Direct unlock
Qualcomm HS-USB QDLoader 9008 (COM20), Provider: Qualcomm Incorporated, Driver ver.: 2.1.2.2, Date: 25/03/2016, USB\VID_05C6&PID_9008&REV_0000
Missing response from phone. Tryed also activating Diagnostic mode (###2324#) but no looks like any change.
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Old 08-11-2017, 09:52   #6 (permalink)
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@ mandango,

Try to re-flash phone and repeat operation once again.
Also, notice that it is recommended to use latest Sigma Software version.

Best Regards
GSMServer team



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Old 12-22-2019, 08:42   #7 (permalink)
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- 2019-12-22 08:38:43 ---------
SigmaKey 2.34.01 Qcom: Remove FRP / Huawei ID
ALCATEL HS-USB Diagnostics A014 (COM555), Provider: TCL, Driver ver.: 2.1.1.2, Date: 2015-02-02, USB\VID_1BBB&PID_A014&REV_0310
Phone model: OT-5051

enable diadnostic port
Connecting....Phone not found
detect unknow devices model - need this driver photo detect.
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Old 12-23-2019, 08:54   #8 (permalink)
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@ gsmline,

All of the drivers can be found in the phone servicing manual.

Best Regards
GSMServer team



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Old 12-23-2019, 18:37   #9 (permalink)
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YES driver found but alcatel connect.... detect unknow devices //
damaged device
not detect hw id for instal driver.
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Old 07-23-2021, 17:54   #10 (permalink)
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Quote:
Originally Posted by bociangsm View Post
Hi. I have same problem with 5051x, this driver dont work for me. Help please
I have same problem with 4052c
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Old 07-24-2021, 10:28   #11 (permalink)
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@ HANAS13,

Please explain in more details what an issue exactly you have.

Best Regards
GSMServer team



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