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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > GSMServer Products > SigmaKey


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Old 01-22-2021, 23:21   #1 (permalink)
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Please help urgently, now that the box was running, I downloaded a new window, and th


Please help urgently, now that the box was running, I downloaded a new window, and the box was now running

v.2.39.08 build 01
135051442 Sigma dongle 2.39, Initializing...OK
Pack 1: Activated
Pack 2: Activated
Pack 3: Activated
Pack 4: Activated
Pack 5: Activated
Smart-card API error 0x8010002F
Looking for S-Card...
Please connect SigmaKey/Box
Looking for S-Card... Not found (card readers searched: 1 of 1)
Please connect SigmaKey/Box
Looking for S-Card... Not found (card readers searched: 1 of 1)


Please, I am in a very big problem
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Old 01-22-2021, 23:58   #2 (permalink)
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change the USB port and try again restart the pc too
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Old 01-23-2021, 00:14   #3 (permalink)
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Quote:
Originally Posted by sucre13 View Post
change the USB port and try again restart the pc too
Yes, I did this and changed the reader the same problem
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Old 01-23-2021, 03:10   #4 (permalink)
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Quote:
Originally Posted by mohamed amin1 View Post
Yes, I did this and changed the reader the same problem
setup alcore again and rocy200 or give me your facebook i will help you don't worry
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Old 01-23-2021, 10:23   #5 (permalink)
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Originally Posted by amrMHF View Post
setup alcore again and rocy200 or give me your facebook i will help you don't worry

the reader the same problem
setup alcore again and rocy200 or give me your facebook i will help you don't worry
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Old 01-23-2021, 10:29   #6 (permalink)
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Quote:
Originally Posted by mohamed amin1 View Post
Please help urgently, now that the box was running, I downloaded a new window, and the box was now running

v.2.39.08 build 01
Sigma dongle 2.39, Initializing...OK
Pack 1: Activated
Pack 2: Activated
Pack 3: Activated
Pack 4: Activated
Pack 5: Activated
Smart-card API error 0x8010002F
Looking for S-Card...
Please connect SigmaKey/Box
Looking for S-Card... Not found (card readers searched: 1 of 1)
Please connect SigmaKey/Box
Looking for S-Card... Not found (card readers searched: 1 of 1)


Please, I am in a very big problem
Yes, I did this and changed the reader the same problem
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Old 01-23-2021, 11:53   #7 (permalink)
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Thanks for viewing experiences
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Old 01-24-2021, 15:02   #8 (permalink)
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same problem here .. now try install new windows
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