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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > GSMServer Products > SigmaKey


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Old 09-02-2020, 17:41   #1 (permalink)
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CLT-L04 I can't get software test point OFF [solved]


i have the trouble to get software test point off.




1.- i did test point and write security backup kirin 970(v2)(v1 have fails), i check *#06# and still the original imei, ( i make hard reset some times on another devices, and se the backup new imei)


2.- this time not! after i did hard reset the huawey CLT-L04 have imei null...


3.- i write again the original back up, and get again the original imei, hard reset , and all is ok.


4.- i try that 2 times, i hopes can se the "security backup" new imei apear, and not!


5.- at last test the device just still on "test point ON", can't se on, i conect & try and nothings hapen.


6.- i let the device 3 days,without doing anything, yesterday i just conect the usb and like nothing happened, on screen apear on charge, and i can get on ..


7.- i again try to write the security backup. and again just stop on HUAWEI USB COM 1.0. and agains is like death.


*.-my trouble is because i can't found the firmware to proced "software test point Off"


CLT-L04 10.0.0.162(C69E9R1P3)



HiSilicon: Kirin 970 (v2)
Phone model: CLT-L04
Version: CLT-L04 10.0.0.162(C69E9R1P3)
SN: DXU7N18411002258
IMEI1: 86*******113985
IMEI2: 86*******113985
MEID: 00000000000000
Phone model: CLT-L04
Build number: CLT-L04 10.0.0.162(C69E9R1P3)
Security area saved to "C:\Users\7 pro 64\Documents\SigmaKey\security backup\0441050555\867970030113985_867970030113985_ Huawei_CLT-L04_CLT-L04 10_0_0_162(C69E9R1P3) (3).skb"
Writing security block...Done



thanks

Last edited by Gsmserver; 09-04-2020 at 08:14.
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Old 09-03-2020, 13:42   #2 (permalink)
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@ skyovercloker,

Quote:
1.- i did test point and write security backup kirin 970(v2)(v1 have fails), i check *#06# and still the original imei, ( i make hard reset some times on another devices, and se the backup new imei)
2.- this time not! after i did hard reset the huawey CLT-L04 have imei null...
Have you serviced phone using hardware or software testpoint?
  • If phone was serviced via hardware testpoint operation, check phone's hardware.
  • If phone was serviced with the software testpoint operation, use same firmware for phone's restoring.

Best Regards
GSMServer team



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Old 09-03-2020, 16:54   #3 (permalink)
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Quote:
Originally Posted by GSM_Support View Post
@ skyovercloker,


Have you serviced phone using hardware or software testpoint?
  • If phone was serviced via hardware testpoint operation, check phone's hardware.
  • If phone was serviced with the software testpoint operation, use same firmware for phone's restoring.

Best Regards
GSMServer team




i be careful use the hardware test point, the huawei device is like new.

im as ben maque a service , and still. i hope is like the las time just start without troubles



i try to get back from that test point situation using the firmware , i can't found..
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Old 09-03-2020, 17:30   #4 (permalink)
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@ skyovercloker,

If phone was serviced via hardware testpoint operation, it can not be restored with the Software testpoint on/off operation. Check phone's hardware.

Best Regards
GSMServer team



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Old 09-03-2020, 20:52   #5 (permalink)
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Quote:
Originally Posted by GSM_Support View Post
@ skyovercloker,

If phone was serviced via hardware testpoint operation, it can not be restored with the Software testpoint on/off operation. Check phone's hardware.

Best Regards
GSMServer team




an apology for using his time but it was indeed a
cause of my mistake. Indeed the error was in the test point
that being small it stayed in a part making ground contact i hope this leson works to know about


https://ibb.co/tcc7xKT
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