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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > GSMServer Products > SigmaKey


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Old 07-13-2020, 17:25   #1 (permalink)
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Connecting.............Failed on Kirin 980 CPU [FIXED]


new update sigma don't switch my phone to fastboot, now my p30 pro its bricked cuz, i actived tp without disassemble before the update.

HUAWEI USB COM 1.0 (COM150), Proveedor:: HUAWEI Incorporated, Versión de drivers:: 2.0.6.725, Fecha: 5/11/2015, USB\VID_12D1&PID_3609&REV_0100
HiSilicon: Kirin 980
Conectando.............Fallido
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Old 07-13-2020, 17:46   #2 (permalink)
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Charge phone's battery. And click on 'Software Testpoint.... OFF'
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Old 07-13-2020, 18:45   #3 (permalink)
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Same pb happen cause of obligatory update sigma software now locked on USB COM 1.0 battery was fully charged. i tried testpoint on off but fail after sending boot.
Code:
--------- 2020-07-13 19:32:32 ---------
SigmaKey 2.37.00b1 HiSi: Software testpoint On.../Off
HUAWEI USB COM 1.0 (COM29), Provider: HUAWEI Incorporated, Driver ver.: 2.0.6.725, Date: 8/10/2014, USB\VID_12D1&PID_3609&REV_0100
HiSilicon: Kirin 980
Connecting.............Failed
please help
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Old 07-13-2020, 18:57   #4 (permalink)
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Connecting.............Failed on Kirin 980 CPU

SigmaKey 2.37.00b1 HiSi: Direct unlock
HUAWEI USB COM 1.0 (COM38), Provider: HUAWEI Incorporated, Driver ver.: 2.0.6.725, Date: 06/11/2015, USB\VID_12D1&PID_3609&REV_0100
HiSilicon: Kirin 980
Connecting.............Failed
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Old 07-13-2020, 18:57   #5 (permalink)
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SigmaKey 2.37.00b1 HiSi: Direct unlock
HUAWEI USB COM 1.0 (COM38), Provider: HUAWEI Incorporated, Driver ver.: 2.0.6.725, Date: 06/11/2015, USB\VID_12D1&PID_3609&REV_0100
HiSilicon: Kirin 980
Connecting.............Failed


p30 pro vog-l29

SigmaKey 2.37.00b1 HiSi: Get device info
Bootloader unlocked: NO
FB unlocked: NO
Battery voltage: 3.86 V
Phone model: VOG-L29
Build number: VOG-L29 10.1.0.123(C431E19R2P5)
Vendor/Country: hw/eea
System version: Skipped
Android version: 10
Base version: VOG-LGRP2-OVS 10.1.0.123
Custom version: VOG-L29-CUST 10.0.0.19(C431)
Preload version: VOG-L29-PRELOAD 10.0.0.5(C431R2)
Huawei-Over-the-Air info:
C_version: C431
D_version: D000
PLMN: 23430
BoardID: 8542
DeviceName: VOG-L29
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Old 07-13-2020, 19:03   #6 (permalink)
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Quote:
Originally Posted by dbbtel View Post
SigmaKey 2.37.00b1 HiSi: Direct unlock
HUAWEI USB COM 1.0 (COM38), Provider: HUAWEI Incorporated, Driver ver.: 2.0.6.725, Date: 06/11/2015, USB\VID_12D1&PID_3609&REV_0100
HiSilicon: Kirin 980
Connecting.............Failed


p30 pro vog-l29

SigmaKey 2.37.00b1 HiSi: Get device info
Bootloader unlocked: NO
FB unlocked: NO
Battery voltage: 3.86 V
Phone model: VOG-L29
Build number: VOG-L29 10.1.0.123(C431E19R2P5)
Vendor/Country: hw/eea
System version: Skipped
Android version: 10
Base version: VOG-LGRP2-OVS 10.1.0.123
Custom version: VOG-L29-CUST 10.0.0.19(C431)
Preload version: VOG-L29-PRELOAD 10.0.0.5(C431R2)
Huawei-Over-the-Air info:
C_version: C431
D_version: D000
PLMN: 23430
BoardID: 8542
DeviceName: VOG-L29
U need to charge the battery

Sent from my SM-G975W using Tapatalk
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Old 07-13-2020, 19:07   #7 (permalink)
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Quote:
Originally Posted by limsao View Post
Same pb happen cause of obligatory update sigma software now locked on USB COM 1.0 battery was fully charged. i tried testpoint on off but fail after sending boot.

Code:
--------- 2020-07-13 19:32:32 ---------

SigmaKey 2.37.00b1 HiSi: Software testpoint On.../Off

HUAWEI USB COM 1.0 (COM29), Provider: HUAWEI Incorporated, Driver ver.: 2.0.6.725, Date: 8/10/2014, USB\VID_12D1&PID_3609&REV_0100

HiSilicon: Kirin 980

Connecting.............Failed


please help
Try hardware testpoint

Sent from my SM-G975W using Tapatalk
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Old 07-13-2020, 19:11   #8 (permalink)
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[QUOTE=ashahzad_pk;14145656]U need to charge the battery

Sent from my SM-G975W using





56% not ok ??




ok
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Old 07-13-2020, 19:39   #9 (permalink)
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problem for there LYA-L29 FRP NOT DONE by test point

Quote:
-------- 2020-07-13 12:40:11 ---------
SigmaKey 2.37.00b1 HiSi: Remove FRP / Huawei ID
HUAWEI USB COM 1.0 (COM75), Provider: HUAWEI Incorporated, Driver ver.: 2.0.6.725, Date: 05/11/2015, USB\VID_12D1&PID_3609&REV_0100
HiSilicon: Kirin 980
Connecting.............Failed
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Old 07-13-2020, 20:09   #10 (permalink)
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Hi
I also have a connection error! Does not restart the phone.
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Old 07-13-2020, 20:23   #11 (permalink)
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Stuck in Testpoint, please help.

Today i updated to new version

Put Phone (HMA-L29) in Software Testpoint Mode, now it is in USB Com 1.0
but any action failed. BAttery is full.

SigmaKey 2.37.00b1 HiSi: Software testpoint On.../Off
HUAWEI USB COM 1.0 (COM63), Provider: HUAWEI Incorporated, Driver ver.: 2.0.6.725, Date: 06.11.2015, USB\VID_12D1&PID_3609&REV_0100
HiSilicon: Kirin 980
Connecting.............Failed

What can i do?
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Old 07-13-2020, 20:32   #12 (permalink)
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i pay 140 for not disassembling and not loosing time downgrading please solve
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Old 07-13-2020, 20:48   #13 (permalink)
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Quote:
Connecting.............Failed
We will check this case tomorrow. Please hold this device.
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Old 07-13-2020, 20:55   #14 (permalink)
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Quote:
Originally Posted by J3soft View Post
problem for there LYA-L29 FRP NOT DONE by test point
connect Long press power button
phone goes back to testpoint mode repeat
operation 💯 tested
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Old 07-13-2020, 20:59   #15 (permalink)
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Quote:
Originally Posted by jkarlonchoclaro View Post
new update sigma don't switch my phone to fastboot, now my p30 pro its bricked cuz, i actived tp without disassemble before the update.

HUAWEI USB COM 1.0 (COM150), Proveedor:: HUAWEI Incorporated, Versión de drivers:: 2.0.6.725, Fecha: 5/11/2015, USB\VID_12D1&PID_3609&REV_0100
HiSilicon: Kirin 980
Conectando.............Fallido

I have the same failure with my huawei p30 vog-l29, my huawei's battery was fully charged before performing the operation.

I have tried software testpoint off and it fails, and it has been brick in huawei usb com 0


--------- 2020-07-13 16:50:58 ---------
SigmaKey 2.37.00b1 HiSi: Read OEM Info...
HUAWEI USB COM 1.0 (COM14), Provider: HUAWEI Incorporated, Driver ver.: 2.0.6.725, Date: 5/11/2015, USB\VID_12D1&PID_3609&REV_0100
HiSilicon: Kirin 980
Connecting.............Failed


--------- 2020-07-13 16:57:46 ---------
SigmaKey 2.37.00b1 HiSi: Software testpoint On.../Off
HUAWEI USB COM 1.0 (COM14), Provider: HUAWEI Incorporated, Driver ver.: 2.0.6.725, Date: 5/11/2015, USB\VID_12D1&PID_3609&REV_0100
HiSilicon: Kirin 980
Connecting.............Failed
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