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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > GSMServer Products > SigmaKey


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Old 12-14-2020, 17:04   #1 (permalink)
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Question ELS-N29 software Testpoint error ?


hi


--------- 2020-12-14 17:51:06 ---------
SigmaKey 2.39.04 HiSi: Get device info
Bootloader unlocked: NO
FB unlocked: NO
Battery voltage: 4.28 V
Phone model: ELS-NX9
Build number: ELS-N29 10.1.0.176(C432E8R5P2)
Vendor/Country: hw/eu
System version: Skipped
Android version: 10
Base version: ELS-LGRP4-OVS 10.1.0.176
Custom version: ELS-N29-CUST 10.1.0.8(C432)
Preload version: ELS-N29-PRELOAD 10.1.0.2(C432R5)
Huawei-Over-the-Air info:
C_version: C432
D_version: D000
PLMN: 23430
BoardID: 9592
DeviceName: ELS-N29
Done





downloaded this : Huawei P40 Pro ELS-NX9 ELS-N29 hw eu Elsa-N29D 10.1.0.176(C432E8R6P1) Firmware EMUI10.1.0 05016PSR [androidhost.ru]


phone : Update Mode > USB Update Mode



Sigma : Kirin 990 5G > DB Adapter Selected (also tried with Kirin 990 5G V0 and same...)



software Testpoint On/OFF


selected Update.app extracted from update_sd_base.zip


then error....








--------- 2020-12-14 17:58:51 ---------
SigmaKey 2.39.04 HiSi: Software testpoint On.../Off
DBAdapter Reserved Interface (COM216), Provider: Huawei Incorporated, Driver ver.: 2.0.6.725, Date: 28-Dec-15, USB\Vid_12D1&Subclass_13&Prot_23
Using extended heuristic method...
Hardware IMEI: 020304050607080
Flash file C:\firmwareC\Huawei\NX9\dload\b\UPDATE.APP
Please send
C:\Users\kde\Documents\SigmaKey\temporary backup\0189483662\ELS-LGRP4-OVS 10_1_0_115 (2).skb
file to [email protected]
Data retention error


Why Sigma, Why ??






photo link





thanks
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Old 12-14-2020, 17:10   #2 (permalink)
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@ nbkappa,

According to the provided log file, more likely that the phone you have has latest Huawei security patches installed.

Currently, if latest security patch has been installed, phone can be serviced via hardware testpoint operation.

Best Regards
GSMServer team



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Old 12-14-2020, 18:34   #3 (permalink)
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Question downn

Quote:
Originally Posted by GSM_Support View Post
@ nbkappa,

According to the provided log file, more likely that the phone you have has latest Huawei security patches installed.

Currently, if latest security patch has been installed, phone can be serviced via hardware testpoint operation.

Best Regards
GSMServer team






once updated, this software testpoint option is lost forever ?



i mean, if i downgrade to 10.1.0.154 or 147 or 121, can i use again Software testpoint ?



thanks
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Old 12-15-2020, 08:41   #4 (permalink)
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@ nbkappa,

In case phone doesn't have latest security patch installed, it can be serviced via software testpoint operation.

Best Regards
GSMServer team



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Old 12-15-2020, 08:56   #5 (permalink)
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Exclamation

Quote:
Originally Posted by GSM_Support View Post
@ nbkappa,

In case phone doesn't have latest security patch installed, it can be serviced via software testpoint operation.

Best Regards
GSMServer team






hi


0.176 is security patch Oct 1st 2020.
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Old 12-15-2020, 11:29   #6 (permalink)
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SigmaKey v.2.39.04
189xxxxxxx Sigma dongle 2.39, Initializing...OK
Pack 1: Activated
Pack 2: Activated
Pack 3: Activated
Pack 4: Activated
Pack 5: Not activated
--------- 2020-12-15 12:15:34 ---------
SigmaKey 2.39.04 HiSi: Software testpoint On.../Off
DBAdapter Reserved Interface (COM216), Provider: Huawei Incorporated, Driver ver.: 2.0.6.725, Date: 28-Dec-15, USB\Vid_12D1&Subclass_13&Prot_23
Using extended heuristic method...
Hardware IMEI: 020300000000000
Flash file C:\firmwareC\Huawei\NX9\base\UPDATE.APP
Enabling diagnostic port...Done
We strictly recommend performing "Enable Downgrade" on "Flash" tab, as the first service operation on this device!
--------- 2020-12-15 12:16:25 ---------
SigmaKey 2.39.04 HiSi: Direct unlock
HUAWEI USB COM 1.0 (COM240), Provider: HUAWEI Incorporated, Driver ver.: 2.0.6.725, Date: 06-Nov-15, USB\VID_12D1&PID_3609&REV_0100
HiSilicon: Kirin 990 5G
Phone model: ELS-NX9
Version: ELS-N29 10.1.0.154(C432E8R6P1)
SN: K5J0220000000
IMEI1: 8609999999999
IMEI2: 8609999999999999
MEID: A000000000000
Phone model: ELS-NX9
Build number: ELS-N29 10.1.0.154(C432E8R6P1)
Security area saved to "C:\Users\kde\Documents\SigmaKey\security backup\018000000\86099600000000_86099000000000_Hua wei_ELS-NX9_ELS-N29 10_1_0_154(C432E8R6P1).skb"
Unlocking phone...Done
--------- 2020-12-15 12:18:30 ---------
SigmaKey 2.39.04 HiSi: Software testpoint On.../Off
HUAWEI USB COM 1.0 (COM240), Provider: HUAWEI Incorporated, Driver ver.: 2.0.6.725, Date: 06-Nov-15, USB\VID_12D1&PID_3609&REV_0100
HiSilicon: Kirin 990 5G
Phone model: ELS-NX9
Version: ELS-N29 10.1.0.154(C432E8R6P1)
Removing firmware protection.....Wait 60 seconds and retry
--------- 2020-12-15 12:20:37 ---------
SigmaKey 2.39.04 HiSi: Software testpoint On.../Off
HUAWEI USB COM 1.0 (COM240), Provider: HUAWEI Incorporated, Driver ver.: 2.0.6.725, Date: 06-Nov-15, USB\VID_12D1&PID_3609&REV_0100
HiSilicon: Kirin 990 5G
Phone model: ELS-NX9
Version: ELS-N29 10.1.0.154(C432E8R6P1)
Using extended heuristic method...
This operation may brick the phone if the phone firmware version does not EXACTLY match the software testpoint firmware version!
If you are unsure, better completely reflash the firmware. Are you sure you want to proceed? [YES]
Repairing.........Done




huuuge love for Sigma Team
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Old 12-19-2020, 12:51   #7 (permalink)
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please i have a problem with software test point on ELS-NX9. I use this update.app ELS-LGRP4-OVS 10.1.0.183 but i got error:
Sigma dongle 2.39, Initializing...OK
Pack 1: Activated
Pack 2: Activated
Pack 3: Activated
Pack 4: Activated
Pack 5: Not activated
--------- 2020-12-19 12:41:54 ---------
SigmaKey 2.39.06 HiSi: Software testpoint On.../Off
DBAdapter Reserved Interface (COM370), Provider: HUAWEI Technologies CO.,LTD, Driver ver.: 1.0.26.0, Date: 18-May-16, USB\Vid_12D1&Subclass_13&Prot_23
If the operation fails with Full_OTA_update firmware type, use SD_update file type.
Hardware IMEI: 020304050607080
Flash file K:\HF\P40\ELS-LGRP4-OVS 10.1.0\update_full_base\UPDATE.APP
Please send
C:\Users\FLASH\Documents\SigmaKey\temporary backup\0611967458\ELS-LGRP4-OVS 10_1_0_115 (4).skb
file to [email protected]
Data retention error
--------- 2020-12-19 12:43:31 ---------
SigmaKey 2.39.06 HiSi: Get device info
Bootloader unlocked: NO
FB unlocked: NO
Battery voltage: 4.34 V
Phone model: ELS-NX9
Build number: ELS-N29 10.1.0.174(C185E9R3P1)
Vendor/Country: hw/meafnaf
System version: Skipped
Android version: 10
Base version: ELS-LGRP4-OVS 10.1.0.174
Custom version: ELS-N29-CUST 10.1.0.9(C185)
Preload version: ELS-N29-PRELOAD 10.1.0.1(C185R3)
Huawei-Over-the-Air info:
C_version: C185
D_version: D000
PLMN: 62203
BoardID: 9592
DeviceName: ELS-N29
Done
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Old 12-19-2020, 18:12   #8 (permalink)
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Done[/QUOTE]

Hello, if you are in the last security, the software test point may not work ...
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