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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > GSMServer Products > SigmaKey


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Old 12-06-2021, 17:11   #1 (permalink)
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ELS-NX9 huawei id Error [solved]


-------- 2021-12-06 18:05:25 ---------
SigmaKey 2.41.07 HiSi: Remove Huawei ID
HUAWEI USB COM 1.0 (COM14), Provider: HUAWEI Incorporated, Driver ver.: 2.0.6.725, Date: 2015-11-06, USB\VID_12D1&PID_3609&REV_0100
Terms of Remove Huawei ID operation:
1) 90 authorizations will be deducted from your account (non-refundable).
2) The battery must be connected to the phone's board and fully charged.
Do you agree to these terms? [YES]
HiSilicon: Kirin 990 5G (boot 2)
Phone model: ELS-NX9
Version: ELS-N29 11.0.0.202(C432E3R6P4)
SN: K5J0220707004848
OEM Info IMEI1: 862849042091543
OEM Info IMEI2: 862849042100542
MEID: A00000B918B8E9
Phone model: ELS-NX9
Build number: ELS-N29 11.0.0.202(C432E3R6P4)
Reading data....Error writing to serial port

Last edited by Gsmserver; 12-08-2021 at 14:03.
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Old 12-06-2021, 17:26   #2 (permalink)
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@ razvan2you,

Install latest software version, fully charge phone's battery, repeat operation according to the manual.

Best Regards
GSMServer team



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Old 12-06-2021, 20:07   #3 (permalink)
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I have the latest version, the battery is fully charged, i've repeated all steps as in the manual and every time i get this error.
At this time i can enter in the menu and i want to know if i shoud reset the phone or not.
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Old 12-07-2021, 08:44   #4 (permalink)
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@ razvan2you,

Latest Sigma Software version is 2.41.07.01

Quote:
Phone model: ELS-NX9
Build number: ELS-N29 11.0.0.202(C432E3R4P3)

The Huawei ID is removed on the version ELS-N29 11.0.0.202(C432) using Kirin 990 5G (boot 2). It is confirmed here.

1. Follow our manual strictly: Remove Huawei ID for devices based on Kirin 990 / Kirin 990 5G
2. Use the cable created in accordance to our schematics
3. Phone's battery suppose to be fully charged

Best Regards
GSMServer team



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Old 12-07-2021, 08:45   #5 (permalink)
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Quote:
Originally Posted by razvan2you View Post
I have the latest version, the battery is fully charged, i've repeated all steps as in the manual and every time i get this error.
At this time i can enter in the menu and i want to know if i shoud reset the phone or not.
there is a bug in new version in Sigma.P40 Pro can not be unlocked or removed
Huawei ID.im also waitting since last 4days.i think Sigma will fix soon this issue.
All boot veriant i have tried but same Error.so we have to wait
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Old 12-08-2021, 14:01   #6 (permalink)
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After 2 days of searching solutions for this problem i managed to remove the huawei id without any problems on another computer runing Windows 10.

I have read so many mixed opinions that i was desperate and i purchase Pack 5 despite the fact that i have activated huawei power pack.
Now my question is how can i get a refund?
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Old 12-08-2021, 14:02   #7 (permalink)
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Show the log of removing Huawei ID operation, if it is possible.
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Old 12-08-2021, 15:27   #8 (permalink)
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SigmaKey v.2.41.07 build 01
856106228 Sigma dongle 2.41, Initializing...OK
Huawei Edition
PowerPack: Activated
--------- 2021-12-08 02:19:44 ---------
SigmaKey 2.41.07b1 HiSi: Remove Huawei ID
HUAWEI USB COM 1.0 (COM7), Provider: HUAWEI Incorporated, Driver ver.: 2.0.6.725, Date: 11/6/2015, USB\VID_12D1&PID_3609&REV_0100
Terms of Remove Huawei ID operation:
1) 90 authorizations will be deducted from your account (non-refundable).
2) The battery must be connected to the phone's board and fully charged.
Do you agree to these terms? [YES]
HiSilicon: Kirin 990 5G (boot 2)
Phone model: ELS-NX9
Version: ELS-N29 11.0.0.202(C432E3R6P4)
SN: K5J0220707004848
OEM Info IMEI1: 862849042091543
OEM Info IMEI2: 862849042100542
MEID: A00000B918B8E9
Phone model: ELS-NX9
Build number: ELS-N29 11.0.0.202(C432E3R6P4)
Security area saved to "C:\Users\razva\Documents\SigmaKey\security backup\0856106228\862849042091543_862849042100542_ Huawei_ELS-NX9_ELS-N29 11_0_0_202(C432E3R6P4).skb"
Removing Huawei ID...Done
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Old 03-22-2022, 13:14   #9 (permalink)
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(Solution)
Huawei P40 Pro(ELS-NX9) Removing Huawei ID



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