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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > GSMServer Products > SigmaKey

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Old 12-16-2012, 04:32   #1 (permalink)
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File I/O operation failed [SOLVED]


I have seen this error many times, what does it mean?

this time was unlocking Motorola EX116 from Telcel.

thanks for your time
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Old 12-16-2012, 10:36   #2 (permalink)
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can you show the log with this error?
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Old 12-17-2012, 00:20   #3 (permalink)
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Sure

Quote:
Originally Posted by mcandre View Post
can you show the log with this error?
SigmaKey 1.18.05
1611xxxx Sigma dongle 1.20, Initializing...OK
SigmaKey 1.18.05 MTK: Direct unlock
USB Serial Port (COM24), Provider: FTDI, Driver ver.: 2.6.0.0, Date: 10/22/2009
Baud rate: 19200
Release "Power on" button!
Baseband Processor: MT6235, HW Rev. C.00, SW Rev. A.01
Serial number: 316C3168ED4687CD00000000AC2693C9
Testing external RAM...64 Mb
Detecting flash...NAND, ID: 00AD00A1-00000015, manufacturer: Hynix
Flash size: 128 Mb, page size: 2048
File system: 78 Mb @ 03200000
Firmware: A8256_WIFI_FB_PCB01_GPRS_MT6235B_S01.SQMINI_G_07_1 7_00RPS
Hardware IMEI: 358976040358466
Mounting system disk...#1
File I/O operation failed

this was with EX116 from Telcel.

thanks
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Old 12-17-2012, 09:08   #4 (permalink)
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@ BackSlash_cu,

During unlock operation SigmaKey saves phone's Security area.
According to provided log file there's no free space at your PC. Please clean some space and run unlock operation once again.

Best Regards
GSMServer team



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Old 12-17-2012, 18:04   #5 (permalink)
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Quote:
Originally Posted by GSM_Support View Post
@ BackSlash_cu,

During unlock operation SigmaKey saves phone's Security area.
According to provided log file there's no free space at your PC. Please clean some space and run unlock operation once again.

Best Regards
GSMServer team



Sorry but the problem persist, the drives has 5 and 3 gb free, it's not a free space problem. tell me what to do plz.
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Old 12-17-2012, 18:23   #6 (permalink)
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A friend told me the solution for EX116 Telcel.

Read Codes
Enter ###765*08# using a valid SIM Card
Enter the readed code.

note: you only have one chance to enter the right code, take care
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Old 12-18-2012, 08:56   #7 (permalink)
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BackSlash_cu, it seems like you have deleted some files and folders from your PC recently.



Go to SigmaKey tab, then check whether Security backup folder exist on your PC If it doesn't exist - just create it.
And this case will be solved.
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Old 12-19-2012, 02:05   #8 (permalink)
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Problem solved!!

Quote:
Originally Posted by mcandre View Post
BackSlash_cu, it seems like you have deleted some files and folders from your PC recently.



Go to SigmaKey tab, then check whether Security backup folder exist on your PC If it doesn't exist - just create it.
And this case will be solved.
you was RIGHT! there was no directorys, fix it and problem solved.
THANKS

pd: this must be on FAQ,
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Old 03-11-2014, 18:00   #9 (permalink)
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MOTOROLA XT531: Which is the problem?



I have 470 gb free space in my DD

Many thanks
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Old 03-11-2014, 19:36   #10 (permalink)
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Solved

Many Thanks
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Old 12-18-2014, 01:28   #11 (permalink)
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Mine is not solved. There is a security backup, but still failure.
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Old 12-18-2014, 08:13   #12 (permalink)
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@ kfortune,

What an issue exactly you have?
Did you check all of the folders that suppose to be in the My Documents\SigmaKey\... file folder?

Best Regards
GSMServer team



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Old 12-18-2014, 09:26   #13 (permalink)
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I had the same problem.
Just plug TURNED OFF phone and chose Qualcomm Tab, there will be displayed DIAG port.
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Old 02-24-2017, 06:27   #14 (permalink)
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--------- 2017-02-23 21:17:48 ---------
SigmaKey 2.23.03 ADB: Enable diagnostic port
* daemon not running. starting it now *
* daemon started successfully *
^ Android Composite ADB Interface
Version: Linux version 2.6.38.6-perf (android@localhost) (gcc version 4.4.3 (GCC) ) #1 PREEMPT Tue Aug 21 20:12:21 CST 2012
Phone model: HUAWEI U8185
Android 2.3.6; Firmware: HuaweiU8185; Date: Tue Aug 21 19:44:36 CST 2012
Version: U8185-1V100R001C00B837
Baseband Firmware: 109808
Baseband Processor: MSM7x27a U8185 BOARD
Enabling diagnostic port...Done
--------- 2017-02-23 21:18:49 ---------
SigmaKey 2.23.03 Qcom: Direct unlock
USB Serial Port (COM15), Provider: FTDI, Driver ver.: 2.12.24.0, Date: 9/28/2016, FTDIBUS\COMPORT&VID_0403&PID_0000
Missing response from phone
--------- 2017-02-23 21:19:15 ---------
SigmaKey 2.23.03 ADB: Direct unlock
* daemon not running. starting it now *
* daemon started successfully *
^ Android Composite ADB Interface
Version: Linux version 2.6.38.6-perf (android@localhost) (gcc version 4.4.3 (GCC) ) #1 PREEMPT Tue Aug 21 20:12:21 CST 2012
Phone model: HUAWEI U8185
Android 2.3.6; Firmware: HuaweiU8185; Date: Tue Aug 21 19:44:36 CST 2012
Version: U8185-1V100R001C00B837
Baseband Firmware: 109808
Baseband Processor: MSM7x27a U8185 BOARD
Version: U8185-1V100R001C00B837
Reading data...File I/O operation failed
--------- 2017-02-23 21:22:01 ---------
SigmaKey 2.23.03 ADB: Direct unlock
* daemon not running. starting it now *
* daemon started successfully *
^ Android Composite ADB Interface
Version: Linux version 2.6.38.6-perf (android@localhost) (gcc version 4.4.3 (GCC) ) #1 PREEMPT Tue Aug 21 20:12:21 CST 2012
Phone model: HUAWEI U8185
Android 2.3.6; Firmware: HuaweiU8185; Date: Tue Aug 21 19:44:36 CST 2012
Version: U8185-1V100R001C00B837
Baseband Firmware: 109808
Baseband Processor: MSM7x27a U8185 BOARD
Version: U8185-1V100R001C00B837
Reading data...File I/O operation failed
what is this problem bro i tried every thing but same problem plezzzzzz
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Old 02-24-2017, 06:29   #15 (permalink)
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Reading data...File I/O operation failed
i also create security backup folder but same problem ???
plezzzzzzzz
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