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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > GSMServer Products > SigmaKey

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Old 06-02-2022, 22:39   #1 (permalink)
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Flashing problem with P40 Pro+


Hi This device came to me and only boot to erecovery and bootloader state is unlocked

I try to flash emui11 and emui12 both get the same error Unexpected response from the phone

this is the log

SigmaKey 2.44.01 HiSi: Write firmware
HUAWEI USB COM 1.0 (COM53), Provider: HUAWEI Incorporated, Driver ver.: 2.0.6.725, Date: 05/11/2015, USB\VID_12D1&PID_3609&REV_0100
HiSilicon: Kirin 990 5G (boot 1)
Phone model: ELS-N39
Version: ELS-N39 10.1.0.156(C185E2R1P1)
Wrong selection of firmware files can damage the phone.
Are you sure you want to proceed? [YES]
Flash file C:\xxxxxxx\xxxxxxxx\xxxxxx\ELS-N39 11.0.0.232(C432E3R5P4)_Firmware_EMUI11.0.0_05016VB K\Software\dload\update_sd_base\PTABLE.APP
Phone model: ELS-N39
Version: ELS-N39 10.1.0.156(C185E2R1P1)
Writing flash ptable...OK
Writing flash...Done
Flash file C:\xxxxxxx\xxxxxxx\xxxxxxxxx\ELS-N39 11.0.0.232(C432E3R5P4)_Firmware_EMUI11.0.0_05016VB K\Software\dload\ELS-N39_hw_eu\update_sd_cust_ELS-N39_hw_eu\PTABLE.APP
Writing flash...Skipped
Flash file C:\xxxxxx\xxxxxxx\xxxxxxxx\ELS-N39 11.0.0.232(C432E3R5P4)_Firmware_EMUI11.0.0_05016VB K\Software\dload\ELS-N39_hw_eu\update_sd_preload_ELS-N39_hw_eu_R5\PTABLE.APP
Writing flash...Skipped
Flash file C:\xxxxxx\xxxxxxx\xxxxxxxx\ELS-N39 11.0.0.232(C432E3R5P4)_Firmware_EMUI11.0.0_05016VB K\Software\dload\update_sd_base\UPDATE.APP
Writing flash ptable...OK
Writing flash xloader...OK
Writing flash fastboot...OK
Writing flash bl2...OK
Writing flash boot...OK
Writing flash dtbo...OK
Writing flash vector...OK
Writing flash fw_lpm3...OK
Writing flash hhee...OK
Writing flash vbmeta...OK
Writing flash teeos...OK
Writing flash trustfirmware...OK
Writing flash hieps...OK
Writing flash sensorhub...OK
Writing flash fw_hifi...OK
Writing flash modemnvm_update...OK
Writing flash modemnvm_cust...OK
Writing flash modem_driver...OK
Writing flash recovery...OK
Writing flash recovery_ramdisk...OK
Writing flash recovery_vendor...OK
Writing flash recovery_vbmeta...OK
Writing flash erecovery...OK
Writing flash erecovery_ramdisk...OK
Writing flash erecovery_vendor...OK
Writing flash erecovery_vbmeta...OK
Writing flash preas.0...Unexpected response from the phone

the from emui12 is the same error
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Old 06-04-2022, 02:03   #2 (permalink)
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Quote:
Originally Posted by BBOYDU View Post
Hi This device came to me and only boot to erecovery and bootloader state is unlocked

I try to flash emui11 and emui12 both get the same error Unexpected response from the phone

this is the log

SigmaKey 2.44.01 HiSi: Write firmware
HUAWEI USB COM 1.0 (COM53), Provider: HUAWEI Incorporated, Driver ver.: 2.0.6.725, Date: 05/11/2015, USB\VID_12D1&PID_3609&REV_0100
HiSilicon: Kirin 990 5G (boot 1)
Phone model: ELS-N39
Version: ELS-N39 10.1.0.156(C185E2R1P1)
Wrong selection of firmware files can damage the phone.
Are you sure you want to proceed? [YES]
Flash file C:\xxxxxxx\xxxxxxxx\xxxxxx\ELS-N39 11.0.0.232(C432E3R5P4)_Firmware_EMUI11.0.0_05016VB K\Software\dload\update_sd_base\PTABLE.APP
Phone model: ELS-N39
Version: ELS-N39 10.1.0.156(C185E2R1P1)
Writing flash ptable...OK
Writing flash...Done
Flash file C:\xxxxxxx\xxxxxxx\xxxxxxxxx\ELS-N39 11.0.0.232(C432E3R5P4)_Firmware_EMUI11.0.0_05016VB K\Software\dload\ELS-N39_hw_eu\update_sd_cust_ELS-N39_hw_eu\PTABLE.APP
Writing flash...Skipped
Flash file C:\xxxxxx\xxxxxxx\xxxxxxxx\ELS-N39 11.0.0.232(C432E3R5P4)_Firmware_EMUI11.0.0_05016VB K\Software\dload\ELS-N39_hw_eu\update_sd_preload_ELS-N39_hw_eu_R5\PTABLE.APP
Writing flash...Skipped
Flash file C:\xxxxxx\xxxxxxx\xxxxxxxx\ELS-N39 11.0.0.232(C432E3R5P4)_Firmware_EMUI11.0.0_05016VB K\Software\dload\update_sd_base\UPDATE.APP
Writing flash ptable...OK
Writing flash xloader...OK
Writing flash fastboot...OK
Writing flash bl2...OK
Writing flash boot...OK
Writing flash dtbo...OK
Writing flash vector...OK
Writing flash fw_lpm3...OK
Writing flash hhee...OK
Writing flash vbmeta...OK
Writing flash teeos...OK
Writing flash trustfirmware...OK
Writing flash hieps...OK
Writing flash sensorhub...OK
Writing flash fw_hifi...OK
Writing flash modemnvm_update...OK
Writing flash modemnvm_cust...OK
Writing flash modem_driver...OK
Writing flash recovery...OK
Writing flash recovery_ramdisk...OK
Writing flash recovery_vendor...OK
Writing flash recovery_vbmeta...OK
Writing flash erecovery...OK
Writing flash erecovery_ramdisk...OK
Writing flash erecovery_vendor...OK
Writing flash erecovery_vbmeta...OK
Writing flash preas.0...Unexpected response from the phone

the from emui12 is the same error
Please someone can help???
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Old 06-04-2022, 05:22   #3 (permalink)
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reflash with C185 not C432
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Old 06-04-2022, 11:27   #4 (permalink)
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Quote:
Originally Posted by chenhleang View Post
reflash with C185 not C432
Dear friend thanks for answer my question, but I try with C185 and the result is the same, same error on preas, I dont know what to do, need help
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Old 06-04-2022, 15:19   #5 (permalink)
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check batery voltage, looks like batery is empty
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Old 06-04-2022, 16:27   #6 (permalink)
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Quote:
Originally Posted by kikas112 View Post
check batery voltage, looks like batery is empty
Dear friend the battery is fully charged, what do you mean with battery is empty?
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Old 06-04-2022, 21:19   #7 (permalink)
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Please someone has oem info ELS-N39 harmony that can share?

my oem info is ELS-LGRP6-OVS 10.1.0.156

I need this ELS-LGRP6-OVS 102.0.0.218

please if somebody see this post will help a lot this oem info
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Old 06-04-2022, 21:41   #8 (permalink)
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Oem, hi bro will you exchange certificate
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Old 06-04-2022, 22:00   #9 (permalink)
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Quote:
Originally Posted by Mhdharisu View Post
Oem, hi bro will you exchange certificate
I send you a private message
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Old 06-05-2022, 11:54   #10 (permalink)
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when writing untick preas.0, what version phone have before u write ?
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Old 06-07-2022, 14:28   #11 (permalink)
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Quote:
Originally Posted by BBOYDU View Post
Hi This device came to me and only boot to erecovery and bootloader state is unlocked

I try to flash emui11 and emui12 both get the same error Unexpected response from the phone

this is the log

SigmaKey 2.44.01 HiSi: Write firmware
HUAWEI USB COM 1.0 (COM53), Provider: HUAWEI Incorporated, Driver ver.: 2.0.6.725, Date: 05/11/2015, USB\VID_12D1&PID_3609&REV_0100
HiSilicon: Kirin 990 5G (boot 1)
Phone model: ELS-N39
Version: ELS-N39 10.1.0.156(C185E2R1P1)
Wrong selection of firmware files can damage the phone.
Are you sure you want to proceed? [YES]
Flash file C:\xxxxxxx\xxxxxxxx\xxxxxx\ELS-N39 11.0.0.232(C432E3R5P4)_Firmware_EMUI11.0.0_05016VB K\Software\dload\update_sd_base\PTABLE.APP
Phone model: ELS-N39
Version: ELS-N39 10.1.0.156(C185E2R1P1)
Writing flash ptable...OK
Writing flash...Done
Flash file C:\xxxxxxx\xxxxxxx\xxxxxxxxx\ELS-N39 11.0.0.232(C432E3R5P4)_Firmware_EMUI11.0.0_05016VB K\Software\dload\ELS-N39_hw_eu\update_sd_cust_ELS-N39_hw_eu\PTABLE.APP
Writing flash...Skipped
Flash file C:\xxxxxx\xxxxxxx\xxxxxxxx\ELS-N39 11.0.0.232(C432E3R5P4)_Firmware_EMUI11.0.0_05016VB K\Software\dload\ELS-N39_hw_eu\update_sd_preload_ELS-N39_hw_eu_R5\PTABLE.APP
Writing flash...Skipped
Flash file C:\xxxxxx\xxxxxxx\xxxxxxxx\ELS-N39 11.0.0.232(C432E3R5P4)_Firmware_EMUI11.0.0_05016VB K\Software\dload\update_sd_base\UPDATE.APP
Writing flash ptable...OK
Writing flash xloader...OK
Writing flash fastboot...OK
Writing flash bl2...OK
Writing flash boot...OK
Writing flash dtbo...OK
Writing flash vector...OK
Writing flash fw_lpm3...OK
Writing flash hhee...OK
Writing flash vbmeta...OK
Writing flash teeos...OK
Writing flash trustfirmware...OK
Writing flash hieps...OK
Writing flash sensorhub...OK
Writing flash fw_hifi...OK
Writing flash modemnvm_update...OK
Writing flash modemnvm_cust...OK
Writing flash modem_driver...OK
Writing flash recovery...OK
Writing flash recovery_ramdisk...OK
Writing flash recovery_vendor...OK
Writing flash recovery_vbmeta...OK
Writing flash erecovery...OK
Writing flash erecovery_ramdisk...OK
Writing flash erecovery_vendor...OK
Writing flash erecovery_vbmeta...OK
Writing flash preas.0...Unexpected response from the phone

the from emui12 is the same error


Charged the battery to 100%





BR,
-=MR_Gsm=-
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Old 12-19-2022, 19:43   #12 (permalink)
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Please any solution i have same probleme whith same model and batterie is full charged
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Old 12-19-2022, 20:22   #13 (permalink)
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from sigma enter fastboot mode by edl and flash
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Old 12-20-2022, 09:48   #14 (permalink)
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i flash phone com1 testpoint with 2 special firmwar always have this ereur Writing flash preas.0...Unexpected response from the phone
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