Please help urgently - GSM-Forum

mohamed amin1 · 12-03-2020, 13:34

Please, urgent help, complete. Insert the phone into com mode, and now when you press loda fast boot Writes AeroPort Press all the keys to exit the com mode and go back to the com position. Write AeroPort, what is the solution
model ags3-l09 Kirin 710A

GSM_Support · 12-03-2020, 13:37

@ mohamed amin1,

Please explain in more details what an issue exactly you are dealing with.
Also, post here full log files from an operations you have performed to this phone and photo of an error you receive.

Best Regards
GSMServer team

mohamed amin1 · 12-03-2020, 14:06

Quote:

Originally Posted by GSM_Support

@ mohamed amin1,

Please explain in more details what an issue exactly you are dealing with.
Also, post here full log files from an operations you have performed to this phone and photo of an error you receive.

Best Regards
GSMServer team

Is processor supported Kirin 710A

mohamed amin1 · 12-03-2020, 14:55

Quote:

Originally Posted by GSM_Support

@ mohamed amin1,

Please explain in more details what an issue exactly you are dealing with.
Also, post here full log files from an operations you have performed to this phone and photo of an error you receive.

Best Regards
GSMServer team

SigmaKey 2.39.04b2 HiSi: Software testpoint On.../Off
?HUAWEI USB COM 1.0 (COM13)?, Provider: HUAWEI Incorporated, Driver ver.: 2.0.6.725, Date: 13/02/36, USB\VID_12D1&PID_3609&REV_0100
HiSilicon: Kirin 710
Sending boot.....Error writing to serial port

Please, I am in a big problem

GSM_Support · 12-03-2020, 16:32

@ mohamed amin1,

PM me team viewer user id and password please.
We will check your case remotely.

Best Regards
GSMServer team

12-03-2020, 13:34	#1 (permalink)
mohamed amin1 Freak Poster Join Date: Feb 2019 Posts: 215 Member: 2892436 Status: Offline Thanks Meter: 16	Please help urgently Please, urgent help, complete. Insert the phone into com mode, and now when you press loda fast boot Writes AeroPort Press all the keys to exit the com mode and go back to the com position. Write AeroPort, what is the solution model ags3-l09 Kirin 710A

12-03-2020, 13:37	#2 (permalink)
GSM_Support Product Supporter Join Date: Feb 2005 Location: GSMserver Team Posts: 36,981 Member: 121052 Status: Offline Sonork: 100.107126 Thanks Meter: 80,766	@ mohamed amin1, Please explain in more details what an issue exactly you are dealing with. Also, post here full log files from an operations you have performed to this phone and photo of an error you receive. Best Regards GSMServer team

12-03-2020, 16:32	#5 (permalink)
GSM_Support Product Supporter Join Date: Feb 2005 Location: GSMserver Team Posts: 36,981 Member: 121052 Status: Offline Sonork: 100.107126 Thanks Meter: 80,766	@ mohamed amin1, PM me team viewer user id and password please. We will check your case remotely. Best Regards GSMServer team