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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > GSMServer Products > SigmaKey

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Old 12-20-2013, 15:21   #1 (permalink)
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How to find answer on your question by yourself?


Sigma is a professional phone servicing tool with all the required info on how to work with supported devices.
How to get that info:
  1. Every day our support representatives get lots of identical questions from new users. We collected, structured and provided answers to the most commonly asked questions

  2. You can check whether the mode is supported or not here

  3. You will find links to the manuals at the very same page, as well as video manual on how to find the phone and suitable instructions.

  4. Also you can subscribe to Sigma YouTube channel to get the most recent video instructions to certain phones.

  5. Can’t find answer to your question, use search feature of the forum.
    It is very likely that someone have already encountered such a trouble and was provided with a solution.

  6. Still can’t find the answer? Use Google like it is shown here.

  7. If Google’s no help either, start a topic at the forum, provide detailed description of the problem, include as much information as possible (phone version, carrier, logs, etc.)

Best Regards
GSMServer team




Last edited by GSM_Support; 02-20-2014 at 16:19.
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Old 01-07-2015, 15:38   #2 (permalink)
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very clear boss, thanks for new users you have told us everything!
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Old 01-26-2015, 16:50   #3 (permalink)
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The easy way to find a manual:

1) open WWW.SIGMAKEY.COM
2) choose needed brand and a model from the list and press "select"
Attached Images
File Type: jpg untitled.JPG (40.5 KB, 173 views)
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Old 02-23-2015, 06:50   #4 (permalink)
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Sigma box support

Hi all I am new user of Sigma Box only 1 thing i want to know that when i click drop down list in Qcom platform there are only few model to show and also flash tab not show there plz any one can help, I already contact Sigma support but still waiting there respons????
SigmaKey v.2.09.01
432559388 Sigma dongle 2.09, Initializing...OK
Pack 1: Activated
Pack 2: Not activated
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Old 02-23-2015, 08:16   #5 (permalink)
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shoaibmairvi, Watch some videos on this youtube channel
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Old 03-06-2015, 10:11   #6 (permalink)
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Question

Quote:
Originally Posted by GSM_Support View Post
Sigma is a professional phone servicing tool with all the required info on how to work with supported devices.
How to get that info:
  1. Every day our support representatives get lots of identical questions from new users. We collected, structured and provided answers to the most commonly asked questions

  2. You can check whether the mode is supported or not here

  3. You will find links to the manuals at the very same page, as well as video manual on how to find the phone and suitable instructions.

  4. Also you can subscribe to Sigma YouTube channel to get the most recent video instructions to certain phones.

  5. Can’t find answer to your question, use search feature of the forum.
    It is very likely that someone have already encountered such a trouble and was provided with a solution.

  6. Still can’t find the answer? Use Google like it is shown here.

  7. If Google’s no help either, start a topic at the forum, provide detailed description of the problem, include as much information as possible (phone version, carrier, logs, etc.)

Best Regards
GSMServer team



hi dear
why the lowest huawei phone like Y600 mt6572 not support backup calibraton data or diagnostig or ... !

SigmaKey v.2.10.00
611594754 Sigma dongle 2.10, Initializing...OK
Pack 1: Activated
Pack 2: Not activated
611594754 Sigma dongle 2.10, Initializing...OK
--------- 2015-03-06 12:37:18 ---------
SigmaKey 2.10.00 MTK: Backup calibration data
Android Gadget VCOM Driver (COM11), Provider: MediaTek Inc., Driver ver.: 2.0.1136.0, Date: 09/01/2011, USB\VID_0BB4&PID_0005&REV_0255&MI_02
Baseband Processor: MT6572, E01
Version: HUAQIN72_WE_B2B_JB3_HSPA_HW
Firmware: MOLY.WR8.W1315.MD.WG.MP.V11.P9
IMEI 1: 111111111111119
IMEI 2: 000000000000000
Unsupported phone model
-------------------------------------------------------
--------- 2015-03-06 12:38:40 ---------
SigmaKey 2.10.00 MTK: Diagnostics and repair
Android Gadget VCOM Driver (COM11), Provider: MediaTek Inc., Driver ver.: 2.0.1136.0, Date: 09/01/2011, USB\VID_0BB4&PID_0005&REV_0255&MI_02
Baseband Processor: MT6572, E01
Version: HUAQIN72_WE_B2B_JB3_HSPA_HW
Firmware: MOLY.WR8.W1315.MD.WG.MP.V11.P9
IMEI 1: 111111111111119
IMEI 2: 000000000000000
Unsupported phone model
--------- 2015-03-06 12:39:00 ---------
SigmaKey 2.10.00 MTK: Export phone book
Android Gadget VCOM Driver (COM11), Provider: MediaTek Inc., Driver ver.: 2.0.1136.0, Date: 09/01/2011, USB\VID_0BB4&PID_0005&REV_0255&MI_02
Baseband Processor: MT6572, E01
Version: HUAQIN72_WE_B2B_JB3_HSPA_HW
Firmware: MOLY.WR8.W1315.MD.WG.MP.V11.P9
IMEI 1: 111111111111119
IMEI 2: 000000000000000
Unsupported phone model

this is low quality phone of huawei with lowest mtk chipset!!!!!
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Old 03-06-2015, 10:47   #7 (permalink)
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@ metalgold23,

Y600 is supported for such features:
  1. Direct unlock
  2. Get Unlock Codes
  3. Repair IMEI
  4. Root and unroot the device
  5. Direct unlock (YODA method)
  6. Repair IMEI (YODA method)
  7. Wrong Code Counter Reset

Best Regards
GSMServer team



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Old 03-06-2015, 13:10   #8 (permalink)
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Quote:
Originally Posted by GSM_Support View Post
@ metalgold23,

Y600 is supported for such features:
  1. Direct unlock
  2. Get Unlock Codes
  3. Repair IMEI
  4. Root and unroot the device
  5. Direct unlock (YODA method)
  6. Repair IMEI (YODA method)
  7. Wrong Code Counter Reset

Best Regards
GSMServer team



thank you dear
i also have one question!
in pack 2 futures i dont see any supported huawei qualcom phones.
can i repair imei for huawei qualcome chipset phones without pak 2 activation? like G510 ! i didn't test yet!! if it possible , it's very very amazing.
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Old 03-06-2015, 13:23   #9 (permalink)
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metalgold23, see here.


Quote:
Huawei U8951 Ascend G510
Sigma

Direct unlock
Get Unlock Codes
Repair IMEI
Repair Security Area
Work with Bootloader
Wrong Code Counter Reset
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Old 03-06-2015, 14:32   #10 (permalink)
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Quote:
Originally Posted by mcandre View Post
metalgold23, see here.
thanks bro
but do support without pak 2 activation?!
i only have pak1 activation.
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Old 03-06-2015, 21:15   #11 (permalink)
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help team sigma unlock xt907

--------- 2015-03-06 15:08:37 ---------
SigmaKey 2.10.00 ADB: Liberación directa
* daemon not running. starting it now *
* daemon started successfully *
Mot Composite ADB Interface
Versi?n: Linux version 3.4.42-gbd361ac (dbbuild@ca88lnxdroid25) (gcc version 4.7 (GCC) ) #1 SMP PREEMPT Tue Jul 29 06:07:11 PDT 2014
Modelo del teléfono: motorola XT907
Android 4.4.2; Firmware: KDA20.62-15.1; Fecha: Tue Jul 29 05:55:21 PDT 2014
Versi?n: KDA20.62-15.1
Flasheo de banda de base: SM_BP_101031.042.32.86P
Leyendo datos....No está soportado
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Old 03-06-2015, 21:54   #12 (permalink)
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Quote:
Originally Posted by spd3 View Post
help team sigma unlock xt907

--------- 2015-03-06 15:08:37 ---------
SigmaKey 2.10.00 ADB: Liberación directa
* daemon not running. starting it now *
* daemon started successfully *
Mot Composite ADB Interface
Versi?n: Linux version 3.4.42-gbd361ac (dbbuild@ca88lnxdroid25) (gcc version 4.7 (GCC) ) #1 SMP PREEMPT Tue Jul 29 06:07:11 PDT 2014
Modelo del teléfono: motorola XT907
Android 4.4.2; Firmware: KDA20.62-15.1; Fecha: Tue Jul 29 05:55:21 PDT 2014
Versi?n: KDA20.62-15.1
Flasheo de banda de base: SM_BP_101031.042.32.86P
Leyendo datos....No está soportado
http://forum.gsmhosting.com/vbb/f719.../#post10855659
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Old 03-07-2015, 06:35   #13 (permalink)
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Hi
Please answer my question.
Do sigma support huawei qualcomm phones without pak2 activate? Or we must active pak 2?!!
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Old 03-08-2015, 10:19   #14 (permalink)
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Quote:
Originally Posted by metalgold23 View Post
Hi
Please answer my question.
Do sigma support huawei qualcomm phones without pak2 activate? Or we must active pak 2?!!
no any one answer me?
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Old 03-08-2015, 15:32   #15 (permalink)
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About 4.4.4 version and pack 2 (moto X-G-E) all Unsupported

Quote:
Originally Posted by mcandre View Post
metalgold23, see here.
Pack 2 has partial solutions. Moto X -G -E series, come with Android 4.4.4 . and in these days 5. lollypop updated
I had the pleasure of seeing these models with lower versions , few .. and disappearing .
Any solution in mind? i have in hands xt-1058 Boot Unlocked / xt-1032 Original Stock and boot Locked. (both 4.4.4) and no news

aUTo
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