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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > GSMServer Products > SigmaKey


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Old 07-28-2021, 04:19   #1 (permalink)
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how to remove Huawei ID based Kirin 985?


I have a phone NOVA7 with EMUI 11 and I cant downgrade it to EMUI 10.How can I remove Huawei ID?
--------- 2021-07-28 11:10:01 ---------
SigmaKey 2.40.09b1 HiSi: Get device info
Bootloader unlocked: NO
FB unlocked: NO
Battery voltage: 4.15 V
Phone model: JEF-AN20
Build number: JEF-AN20 11.0.0.149(C00E149R7P1)
Vendor/Country: all/cn
System version: Skipped
Android version: 10
Base version: JEF-LGRP1-CHN 11.0.0.143
Custom version: JEF-AN20-CUST 11.0.0.142(C00)
Preload version: JEF-AN20-PRELOAD 11.0.0.1(C00R7)
Huawei-Over-the-Air info:
C_version: C00
D_version: D000
PLMN: 46003
BoardID: 10969
DeviceName: JEF-AN20
Done
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Old 07-28-2021, 06:35   #2 (permalink)
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@ xiakaijun,

Current phone model can be serviced via Software or hardware testpoint operation.
Please refer to this link for the detailed, step-by-step, manual on how to service phone via software / hardware testpoint.
As the phone has one of the latest firmware versions, software testpoint may not work, in such case service phone via hardware testpoint.

Best Regards
GSMServer team



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Old 07-30-2021, 09:13   #3 (permalink)
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Can I remove Huawei ID of Nova8 Pro with Emui 11?These phones no lower Emui11 software when they are made.
--------- 2021-07-30 16:05:28 ---------
SigmaKey 2.40.09b1 HiSi: Get device info
Bootloader unlocked: NO
FB unlocked: NO
Battery voltage: 3.80 V
Phone model: BRQ-AN00
Build number: BRQ-AN00 11.0.0.155(C00E150R9P2)
Vendor/Country: all/cn
System version: Skipped
Android version: 10
Base version: BRQ-LGRP1-CHN 11.0.0.155
Custom version: BRQ-AN00-CUST 11.0.0.150(C00)
Preload version: BRQ-AN00-PRELOAD 11.0.0.2(C00R9)
Huawei-Over-the-Air info:
C_version: C00
D_version: D000
PLMN: 46002
BoardID: 10829
DeviceName: BRQ-AN00
Done
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Old 07-30-2021, 09:27   #4 (permalink)
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BRQ-AN00 is based on HiSilicon Kirin 985.
Do you have the test point for this device?
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Old 07-30-2021, 11:00   #5 (permalink)
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yes,I have.
--------- 2021-07-30 17:58:40 ---------
SigmaKey 2.40.09b1 HiSi: Load FastBoot
HUAWEI USB COM 1.0 (COM17), Provider: HUAWEI, Driver ver.: 2.0.3.6, Date: 2008/6/17, USB\VID_12D1&PID_3609&REV_0100
HiSilicon: Kirin 985
Sending boot...Error writing to serial port
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Old 07-30-2021, 11:02   #6 (permalink)
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Can you send this device to us? We would like to perform some tests with it. If yes, please contact GsmSupport for details. Also attach the TP schematics, please.
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Old 07-30-2021, 11:12   #7 (permalink)
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how much time does it take for test?
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Old 07-30-2021, 11:23   #8 (permalink)
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@ xiakaijun,

Can you sell us this phone?
Check PM for more details.

Best Regards
GSMServer team



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Old 07-30-2021, 11:56   #9 (permalink)
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It belongs to one of my customers,He has many different kinds of new Huawei phones,I must talk with him.
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Old 08-02-2021, 06:47   #10 (permalink)
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Quote:
Originally Posted by xiakaijun View Post
It belongs to one of my customers,He has many different kinds of new Huawei phones,I must talk with him.
We are ready to talk about other new devices also.
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