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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > GSMServer Products > SigmaKey


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Old 02-13-2021, 13:51   #16 (permalink)
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try boot by board software, dont select cpu chose xml and see waht will happend
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Old 02-15-2021, 10:28   #17 (permalink)
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Quote:
Originally Posted by kikas112 View Post
try boot by board software, dont select cpu chose xml and see waht will happend
can't find board sw..
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Old 03-18-2021, 14:17   #18 (permalink)
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@ ekran1,

Repeat operation using Sigma Software v2.40.05.
With new release servicing of Kirin 710 based phone models has been improved.
Don't forget to post results after phone servicing.

Best Regards
GSMServer team



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Old 03-19-2021, 15:57   #19 (permalink)
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Software Testpoint dont work:


Unexpected response from the phone
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Old 03-19-2021, 16:40   #20 (permalink)
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@ mrrib,

Post here full log files from an operations you trying to perform, please.
Also, please provide us with the phone details and firmware version you are trying to use.

Best Regards
GSMServer team



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Old 03-19-2021, 17:24   #21 (permalink)
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SigmaKey 2.40.05 HiSi: Get device info
Bootloader unlocked: NO
FB unlocked: NO
Battery voltage: 3.88 V
Phone model: PPA-LX2
Build number: PPAH-L22 10.1.1.112D(C652E4R2P1)
Vendor/Country: demo/eu
System version: Skipped
Android version: 10
Base version: PPAH-LGRP2-OVS 10.1.1.112
Custom version: PPAH-L22-CUST 10.1.1.4(C652)
Preload version: PPAH-L22-PRELOAD 10.1.1.1(C652R2)
Huawei-Over-the-Air info:
C_version: C652
D_version: D000
BoardID: 11511
DeviceName: PPAH-L22



I have test differnet Firmwares PPAH-L22 10.1.1.166(C185E5R3P1) or L22B 10.1.1.125(C432E4R2P1)
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Old 03-22-2021, 08:49   #22 (permalink)
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@ mrrib,

Fully charge phone's battery and repeat operation once again.
If same issue appears, more likely that the phone has one of the latest security patches installed. In such case, phone can be serviced via hardware testpoint operation.

Best Regards
GSMServer team



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Old 03-22-2021, 10:59   #23 (permalink)
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MUST TP WITH FULL BATTERY! thx @GSM_Support for support.

SigmaKey 2.40.02 HiSi: Enable downgrade
HUAWEI USB COM 1.0 (COM84), Provider: HUAWEI Incorporated, Driver ver.: 2.0.6.725, Date: 8/10/2014, USB\VID_12D1&PID_3609&REV_0100
HiSilicon: Kirin 710
Phone model: PPA-LX2
Version: PPAH-L22 10.1.1.135(C432E4R4P1)
Enabling firmware downgrade...Done
--------- 2021-02-25 16:34:13 ---------
SigmaKey 2.40.02 HiSi: Get device info
Bootloader unlocked: YES
FB unlocked: YES
Battery voltage: -
Phone model: PPA-LX2
Build number: PPAH-L22 10.1.1.135(C432E4R4P1)
Vendor/Country: hw/eu
System version: Skipped
Android version: 10
Base version: PPAH-LGRP2-OVS 10.1.1.135
Custom version: PPAH-L22-CUST 10.1.1.4(C432)
Preload version: PPAH-L22-PRELOAD 10.1.1.1(C432R4)
Huawei-Over-the-Air info:
C_version: C432
D_version: D000
BoardID: 11515
DeviceName: PPAH-L22
Done
--------- 2021-02-25 16:36:03 ---------
SigmaKey 2.40.02 HiSi: Write firmware
Wrong selection of firmware files can damage the phone.
Are you sure you want to proceed? [YES]
Flash file C:\Users\Ekran\Desktop\Peppa-L22B 10.1.1.125(C432E4R2P1) Firmware EMUI10.1.1 05017CRV\Software\dload\update_sd_base\PTABLE.APP
Phone model: PPA-LX2
Version: PPAH-L22 10.1.1.135(C432E4R4P1)
Writing flash ptable...OK
Writing flash...Done
Flash file C:\Users\Ekran\Desktop\Peppa-L22B 10.1.1.125(C432E4R2P1) Firmware EMUI10.1.1 05017CRV\Software\dload\PPAH-L22_hw_eu\update_sd_cust_PPAH-L22_hw_eu\PTABLE.APP
Writing flash...Skipped
Flash file C:\Users\Ekran\Desktop\Peppa-L22B 10.1.1.125(C432E4R2P1) Firmware EMUI10.1.1 05017CRV\Software\dload\PPAH-L22_hw_eu\update_sd_preload_PPAH-L22_hw_eu_R2\PTABLE.APP
Writing flash...Skipped
Flash file C:\Users\Ekran\Desktop\Peppa-L22B 10.1.1.125(C432E4R2P1) Firmware EMUI10.1.1 05017CRV\Software\dload\update_sd_base\UPDATE.APP
Writing flash ptable...OK
Writing flash xloader...OK
Writing flash fastboot...OK
Writing flash hhee...OK
Writing flash trustfirmware...OK
Writing flash fw_lpm3...OK
Writing flash dtbo...OK
Writing flash boot...OK
Writing flash teeos...OK
Writing flash isp_firmware...OK
Writing flash vector...OK
Writing flash sensorhub...OK
Writing flash fw_hifi...OK
Writing flash vbmeta...OK
Writing flash modemnvm_update...OK
Writing flash modemnvm_cust...OK
Writing flash recovery...OK
Writing flash recovery_ramdisk...OK
Writing flash recovery_vendor...OK
Writing flash recovery_vbmeta...OK
Writing flash preas.0...OK
Writing flash preavs.0...OK
Writing flash erecovery...OK
Writing flash erecovery_ramdisk...OK
Writing flash erecovery_vendor...OK
Writing flash erecovery_vbmeta...OK
Writing flash eng_vendor...OK
Writing flash eng_system...OK
Writing flash cache.0...OK
Writing flash ramdisk...OK
Writing flash super.0...OK
Writing flash super.1...OK
Writing flash super.2...OK
Writing flash super.3...OK
Writing flash super.4...OK
Writing flash super.5...OK
Writing flash super.6...OK
Writing flash super.7...OK
Writing flash metadata...OK
Writing flash vbmeta_system...OK
Writing flash vbmeta_vendor...OK
Writing flash vbmeta_odm...OK
Writing flash vbmeta_hw_product...OK
Writing flash vbmeta_cust...OK
Writing flash modem_fw...OK
Writing flash hisee_img...OK
Writing flash hisee_fs.0...OK
Writing flash version.0...OK
Writing flash preload.0...OK
Writing flash patch.0...OK
Writing flash userdata.0...OK
Writing flash...Done
Flash file C:\Users\Ekran\Desktop\Peppa-L22B 10.1.1.125(C432E4R2P1) Firmware EMUI10.1.1 05017CRV\Software\dload\PPAH-L22_hw_eu\update_sd_cust_PPAH-L22_hw_eu\UPDATE.APP
Writing flash version.0...OK
Writing flash...Done
Flash file C:\Users\Ekran\Desktop\Peppa-L22B 10.1.1.125(C432E4R2P1) Firmware EMUI10.1.1 05017CRV\Software\dload\PPAH-L22_hw_eu\update_sd_preload_PPAH-L22_hw_eu_R2\UPDATE.APP
Writing flash preload.0...OK
Writing flash preload.1...OK
Writing flash...Done
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Old 03-22-2021, 11:06   #24 (permalink)
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Please use latest Sigma version for servicing. It supports your high firmware version. You don't need to downgrade firmware
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Old 03-24-2021, 15:59   #25 (permalink)
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Hardware Testpoint no problem but Software testpoint same problem: Unexpected response from the phone


GSMSERVER

we can look with teamviewer on my pc and i can show it
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Old 03-24-2021, 16:04   #26 (permalink)
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Please use hardware testpoint for highest firmware versions
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Old 04-27-2021, 22:20   #27 (permalink)
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Donate money to this user
PPA-LX2 Huawei ID Removed Done

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Old 06-09-2021, 00:28   #28 (permalink)
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Quote:
Originally Posted by telmagdy View Post

can you share hardware test point picture for huawei p smart 2021 aka ppa-lx2..??
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Old 06-09-2021, 07:10   #29 (permalink)
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@ TMAC1122,

Testpoint picture for PPA-LX2 and many other phone models can be found at Boot-Loader.com in the Free Sigma section.

Best Regards
GSMServer team



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