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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > GSMServer Products > SigmaKey

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Old 01-24-2021, 12:55   #1 (permalink)
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huawei p40 huawei id remove

hi i try to remove huawei p40 id it say done but id stil there

SigmaKey v.2.39.08
333623115 Sigma dongle 2.39, Initializing...OK
Pack 1: Activated
Pack 2: Activated
Pack 3: Activated
Pack 4: Activated
Pack 5: Activated
--------- 2021-01-24 13:43:35 ---------
SigmaKey 2.39.08 HiSi: Remove FRP / Huawei ID
HUAWEI USB COM 1.0 (COM306), Provider: HUAWEI Incorporated, Driver ver.: 2.0.6.725, Date: 06/11/2015, USB\VID_12D1&PID_3609&REV_0100
The battery must be connected to the phone's board and fully charged. [YES]
HiSilicon: Kirin 990 5G (P40/P40 Pro)
Phone model: ANA-NX9
Version: ANA-N29 11.0.0.153(C185E6R4P4)
Phone model: ANA-NX9
Build number: ANA-N29 11.0.0.153(C185E6R4P4)
Security area saved to "C:\Users\Abu\Documents\SigmaKey\security backup\0333623115\Huawei_ANA-NX9_ANA-N29 11_0_0_153(C185E6R4P4).skb"
Removing Huawei ID...Done

Last edited by Gsmserver; 04-01-2021 at 14:53.
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Old 01-24-2021, 12:56   #2 (permalink)
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phone goes ito lowlevel factory reset but fails at 5% and id still exists
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Old 01-24-2021, 16:21   #3 (permalink)
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I'm having same issue after done it goes to lowfactory reset and failed to reset Huawei I'd remain please do something about it

Sent from my Pixel 2 XL using Tapatalk
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Old 01-24-2021, 23:30   #4 (permalink)
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It's not about p40 all Huawei devices on emui 11 have this problem
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Old 01-25-2021, 08:28   #5 (permalink)
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I downgraded to 10.1.180 still same problem I backed up the origin al firmware before I did huawei id Dan updated through wifi still same so flashed back the original firmware that was in the phone still same
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Old 01-25-2021, 08:37   #6 (permalink)
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--------- 2021-01-24 15:27:55 ---------
SigmaKey 2.39.08 HiSi: Write firmware
(ADB) Repairing...Huawei_ANA-NX9_ANA-N29 10_1_0_180(C185E8R3P1).xml
Continue Repair procedure according to the manual.
Writing flash...ptable...OK
Writing flash...xloader...OK
Writing flash...persist...OK
Writing flash...bl2...OK
Writing flash...fw_lpm3...OK
Writing flash...npu...OK
Writing flash...hieps...OK
Writing flash...hdcp...OK
Writing flash...hisee_img...OK
Writing flash...hhee...OK
Writing flash...fastboot...OK
Writing flash...vector...OK
Writing flash...isp_boot...OK
Writing flash...isp_firmware...OK
Writing flash...fw_hifi...OK
Writing flash...teeos...OK
Writing flash...sensorhub...OK
Writing flash...erecovery_ramdisk...OK
Writing flash...erecovery_vendor...OK
Writing flash...boot...OK
Writing flash...recovery...OK
Writing flash...erecovery...OK
Writing flash...metadata...OK
Writing flash...kpatch...OK
Writing flash...eng_system...OK
Writing flash...ramdisk...OK
Writing flash...vbmeta_system...OK
Writing flash...vbmeta_vendor...OK
Writing flash...vbmeta_odm...OK
Writing flash...vbmeta_cust...OK
Writing flash...vbmeta_hw_product...OK
Writing flash...recovery_ramdisk...OK
Writing flash...recovery_vendor...OK
Writing flash...security_dtb...OK
Writing flash...dtbo...OK
Writing flash...trustfirmware...OK
Writing flash...modem_fw...OK
Writing flash...eng_vendor...OK
Writing flash...modem_driver...OK
Writing flash...recovery_vbmeta...OK
Writing flash...erecovery_vbmeta...OK
Writing flash...vbmeta...OK
Writing flash...modemnvm_update...OK
Writing flash...modemnvm_cust...OK
Writing flash...patch...OK
Writing flash...preas...OK
Writing flash...preavs...OK
Writing flash...super...OK
Writing flash...super...OK
Writing flash...super...OK
Writing flash...super...OK
Writing flash...super...OK
Writing flash...super...OK
Writing flash...super...OK
Writing flash...super...OK
Writing flash...super...OK
Writing flash...super...OK
Writing flash...super...OK
Writing flash...version...OK
Writing flash...preload...OK
Formatting FFS...cache...OK
Formatting FFS...userdata...OK
Formatting FFS...frp...OK
Formatting FFS...misc...OK
Writing flash....Done
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Old 01-25-2021, 09:53   #7 (permalink)
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Quote:
Security area saved to "C:\Users\Abu\Documents\SigmaKey\security backup\0333623115\Huawei_ANA-NX9_ANA-N29 11_0_0_153(C185E6R4P4).skb"
Please attach this file. We will analize such cases.
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Old 01-26-2021, 08:52   #8 (permalink)
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@ osmanabu,

Repeat operation using latest Sigma Software version, an issue you were dealing with suppose to be solved.

Best Regards
GSMServer team




Last edited by GSM_Support; 02-02-2021 at 16:43.
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Old 01-27-2021, 18:06   #9 (permalink)
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Thank you please let me know how to solve this issue cause even if I hard reset the phone now it fails on 5%
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Old 02-03-2021, 19:59   #10 (permalink)
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SigmaKey v.2.40.01
333623115 Sigma dongle 2.40, Initializing...OK
Pack 1: Activated
Pack 2: Activated
Pack 3: Activated
Pack 4: Activated
Pack 5: Activated
--------- 2021-02-02 20:54:33 ---------
SigmaKey 2.40.01 HiSi: Remove FRP / Huawei ID
HUAWEI USB COM 1.0 (COM306), Provider: HUAWEI Incorporated, Driver ver.: 2.0.6.725, Date: 06/11/2015, USB\VID_12D1&PID_3609&REV_0100
The battery must be connected to the phone's board and fully charged. [YES]
HiSilicon: Kirin 990 5G (P40/P40 Pro)
Phone model: ANA-NX9
Version: ANA-N09 10.1.0.180(C316E9R2P1)
SN: XYY0220506002294
IMEI1: 860506040043601
IMEI2: 860506040043601
MEID: A00000B715DFB3
Phone model: ANA-NX9
Build number: ANA-N09 10.1.0.180(C316E9R2P1)
Security area saved to "C:\Users\Abu\Documents\SigmaKey\security backup\0333623115\860506040043601_860506040051737_ Huawei_ANA-NX9_ANA-N09 10_1_0_180(C316E9R2P1).skb"
Removing Huawei ID...Done
Looking for S-Card... Not found (card readers searched: 0 of 4)
Please connect SigmaKey/Box
333623115 Sigma dongle 2.40, Initializing...OK
Disconnect SigmaKey/Box...OK
333623115 Sigma dongle 2.40, Initializing...OK
--------- 2021-02-02 21:18:41 ---------
SigmaKey 2.40.01 HiSi: Remove FRP / Huawei ID
HUAWEI USB COM 1.0 (COM306), Provider: HUAWEI Incorporated, Driver ver.: 2.0.6.725, Date: 06/11/2015, USB\VID_12D1&PID_3609&REV_0100
The battery must be connected to the phone's board and fully charged. [YES]
HiSilicon: Kirin 990 5G (P40/P40 Pro)
Phone model: ANA-NX9
Version: ANA-N09 10.1.0.180(C316E9R2P1)
SN: XYY0220506002294
IMEI1: 860506040043601
IMEI2: 860506040043601
MEID: A00000B715DFB3
Phone model: ANA-NX9
Build number: ANA-N09 10.1.0.180(C316E9R2P1)
Security area saved to "C:\Users\Abu\Documents\SigmaKey\security backup\0333623115\860506040043601_860506040051737_ Huawei_ANA-NX9_ANA-N09 10_1_0_180(C316E9R2P1) (0).skb"
Removing Huawei ID...Done
--------- 2021-02-02 21:30:29 ---------
SigmaKey 2.40.01 HiSi: Remove FRP / Huawei ID
HUAWEI USB COM 1.0 (COM306), Provider: HUAWEI Incorporated, Driver ver.: 2.0.6.725, Date: 06/11/2015, USB\VID_12D1&PID_3609&REV_0100
The battery must be connected to the phone's board and fully charged. [YES]
HiSilicon: Kirin 990 5G (P40/P40 Pro)
Phone model: ANA-NX9
Version: ANA-N09 10.1.0.180(C316E9R2P1)
SN: XYY0220506002294
IMEI1: 860506040043601
IMEI2: 860506040043601
MEID: A00000B715DFB3
Phone model: ANA-NX9
Build number: ANA-N09 10.1.0.180(C316E9R2P1)
Security area saved to "C:\Users\Abu\Documents\SigmaKey\security backup\0333623115\860506040043601_860506040051737_ Huawei_ANA-NX9_ANA-N09 10_1_0_180(C316E9R2P1) (1).skb"
Removing Huawei ID...Done


user reset fails at 15% hard reset fails at 5 percent
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Old 02-03-2021, 20:57   #11 (permalink)
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Attach all security backups to your post
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Old 02-06-2021, 20:21   #12 (permalink)
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https://drive.google.com/drive/folde...5h?usp=sharing
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Old 04-01-2021, 14:38   #13 (permalink)
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where to get oem file fro huawei p40 5g to remove demo
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Old 04-01-2021, 14:46   #14 (permalink)
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Quote:
Originally Posted by igma View Post
where to get oem file fro huawei p40 5g to remove demo

How to convert DEMO units into full working phones
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Old 04-21-2021, 17:24   #15 (permalink)
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i have same problem but customer bring to me like that after a other tecnicien got problem after remove huawei id with sigma

user reset fails at 15% hard reset fails at 5 percent
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