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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > GSMServer Products > SigmaKey

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Old 06-25-2020, 16:34   #1 (permalink)
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Huawei TestPoint: Enabling firmware downgrade...Failed


SigmaKey 2.36.00 HiSi: Enable downgrade
HUAWEI USB COM 1.0 (COM109), Provider: HUAWEI Incorporated, Driver ver.: 2.0.6.725, Date: 10.8.2014 г., USB\VID_12D1&PID_3609&REV_0100
HiSilicon: Kirin 710
Phone model: HRY-LX1
Version: :HRY-LX1 9.1.0.289(C432E8R3P1)
Enabling firmware downgrade...Failed
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Old 06-26-2020, 07:14   #2 (permalink)
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SigmaKey 2.36.00 HiSi: Enable downgrade
HUAWEI USB COM 1.0 (COM391), Provider: HUAWEI Incorporated, Driver ver.: 2.0.6.725, Date: 11/6/2015, USB\VID_12D1&PID_3609&REV_0100
Firmware: JKM-BD_1.0.0.50_Download.xml
Model: kirin670; Phone model: JKM; Version: JKM-BD 1.0.0.50
Phone model: JKM-LX1
Version: :JKM-LX1 8.2.0.160(C185)
Please send
C:\Users\juddi\Documents\SigmaKey\temporary backup\0718078956\Huawei_JKM-LX1_JKM-LX1 8_2_0_160(C185) (0).skb
file to [email protected]
Also, attach testpoint picture that was used for current phone model.
Enabling firmware downgrade...Failed


how to solve this?
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Old 06-30-2020, 11:26   #3 (permalink)
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@mustafa_thora

We will forward the information to the developers. They will check the issue. It will be fixed in the next updates. Please stay tuned.

Best Regards
GSMServer team
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Old 07-02-2020, 15:22   #4 (permalink)
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We have made some improvements regarding these cases.
Download and use Latest Sigma version for servicing.

Last edited by Gsmserver; 07-02-2020 at 22:32.
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Old 07-02-2020, 16:17   #5 (permalink)
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Quote:
Originally Posted by gerovgsm View Post
SigmaKey 2.36.00 HiSi: Enable downgrade
HUAWEI USB COM 1.0 (COM109), Provider: HUAWEI Incorporated, Driver ver.: 2.0.6.725, Date: 10.8.2014 г., USB\VID_12D1&PID_3609&REV_0100
HiSilicon: Kirin 710
Phone model: HRY-LX1
Version: :HRY-LX1 9.1.0.289(C432E8R3P1)
Enabling firmware downgrade...Failed
Could you share oeminfo from this model/version please?!
By the way the bootloader of this device seems to not support downgrade. You have to use flashing method with skf downgrade file instead
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Old 07-02-2020, 16:17   #6 (permalink)
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Quote:
Originally Posted by gerovgsm View Post
SigmaKey 2.36.00 HiSi: Enable downgrade
HUAWEI USB COM 1.0 (COM109), Provider: HUAWEI Incorporated, Driver ver.: 2.0.6.725, Date: 10.8.2014 г., USB\VID_12D1&PID_3609&REV_0100
HiSilicon: Kirin 710
Phone model: HRY-LX1
Version: :HRY-LX1 9.1.0.289(C432E8R3P1)
Enabling firmware downgrade...Failed
use the last version, no the older release
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