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09-16-2020, 20:09 | #1 (permalink) |
Freak Poster Join Date: Aug 2012 Location: ireland
Posts: 317
Member: 1801470 Status: Offline Thanks Meter: 41 | I have phones to repair,pls check the logs,i have send the rar file to support Smart card service is stopped. Starting... Re-run program with administrator privileges in order to connect this device. Looking for S-Card... Not found, No card readers available Please connect SigmaKey/Box XXXX134170 Sigma dongle 2.39, Initializing...OK Smart-card exception 0x6F00 XXXX34170 Sigma dongle 2.39, Initializing...OK Disconnect SigmaKey/Box...OK S-Card: XXXX34170 Sigma dongle, v 2.39 Your Sigma dongle is up to date and does not need to be updated XXXX34170 Sigma dongle 2.39, Initializing...OK Smart-card exception 0x6F00 |
09-16-2020, 22:08 | #2 (permalink) |
Freak Poster Join Date: Aug 2012 Location: ireland
Posts: 317
Member: 1801470 Status: Offline Thanks Meter: 41 | I did try xp,windows 7,windows 8 and windows 10,i did try other card readers ,boxes with the smart card,i did try to clean it and reinsert,any other solutions,is there a repair software for smartcards?????it reads the serial number which means its not hardware damaged,any supporters ???? |
09-16-2020, 22:35 | #3 (permalink) | |
Freak Poster Join Date: Mar 2014 Location: Madagascar
Posts: 199
Member: 2148396 Status: Offline Thanks Meter: 51 | Quote:
I've same problem recently and that is solution!! I think that SIGMA has updated her drivers If not, connect box/key directly to motherboard (don't use USB HUB) | |
09-16-2020, 23:24 | #5 (permalink) |
Freak Poster Join Date: Mar 2014 Location: Madagascar
Posts: 199
Member: 2148396 Status: Offline Thanks Meter: 51 | |
09-17-2020, 07:15 | #6 (permalink) |
Freak Poster Join Date: Aug 2012 Location: ireland
Posts: 317
Member: 1801470 Status: Offline Thanks Meter: 41 | SigmaKey v.2.39.00 build 01 xxxx34170 Sigma dongle 2.39, Initializing...OK Pack 1: Activated Pack 2: Activated Pack 3: Activated Pack 4: Activated Pack 5: Not activated Smart-card exception 0x6F00 xxxx34170 Sigma dongle 2.39, Initializing...OK Disconnect SigmaKey/Box...OK S-Card: xxxx34170 Sigma dongle, v 2.39 Your Sigma dongle is up to date and does not need to be updated xxxx34170 Sigma dongle 2.39, Initializing...OK Smart-card exception 0x6F00 S-Card: xxxx4170 Sigma dongle, v 2.39 Your Sigma dongle is up to date and does not need to be updated xxxx34170 Sigma dongle 2.39, Initializing...OK Smart-card exception 0x6F00 |
09-17-2020, 07:21 | #7 (permalink) |
Freak Poster Join Date: Aug 2012 Location: ireland
Posts: 317
Member: 1801470 Status: Offline Thanks Meter: 41 | SigmaKey v.2.39.00 build 01 xxxx34170 Sigma dongle 2.39, Initializing...OK Pack 1: Activated Pack 2: Activated Pack 3: Activated Pack 4: Activated Pack 5: Not activated Smart-card exception 0x6F00 S-Card: xxxx34170 Sigma dongle, v 2.39 Your Sigma dongle is up to date and does not need to be updated xxxx34170 Sigma dongle 2.39, Initializing...OK Smart-card exception 0x6F00 S-Card: xxxxx34170 Sigma dongle, v 2.39 Your Sigma dongle is up to date and does not need to be updated xxxx34170 Sigma dongle 2.39, Initializing...OK Smart-card exception 0x6F00 S-Card: xxxx34170 Sigma dongle, v 2.39 Your Sigma dongle is up to date and does not need to be updated xxxx34170 Sigma dongle 2.39, Initializing...OK Smart-card exception 0x6F00 |
09-17-2020, 07:23 | #8 (permalink) |
Freak Poster Join Date: Aug 2012 Location: ireland
Posts: 317
Member: 1801470 Status: Offline Thanks Meter: 41 | that is with your special drivers,and without,did i mention that i changed a few card readers and boxes?????and 4 operating systems,9 computers???where are the product supporters |
09-17-2020, 13:34 | #9 (permalink) |
Product Supporter Join Date: Feb 2005 Location: GSMserver Team
Posts: 36,980
Member: 121052 Status: Offline Sonork: 100.107126 Thanks Meter: 80,773 | @ PhoneWIZZ, Such an issue may appear in case communication between Smart Card and card reader is not stable ort Smart card is damaged. If your SigmaKey has warranty cover, contact your reseller for warranty replacement. If warranty cover has expired, try to take out Smart card, clean it, place it back and run software after that. Also, you can try placing Smart Card into another reader and run software, if warranty has expired. In case same issue appears, Smart Card is damaged. Best Regards GSMServer team |
09-17-2020, 19:56 | #10 (permalink) |
Freak Poster Join Date: Aug 2012 Location: ireland
Posts: 317
Member: 1801470 Status: Offline Thanks Meter: 41 | can you please unblock my dongle,there is no reason for you to do this,i have sent the logs from all my 5 computers to support,i have tried other card readers and boxes, its not problem with my drivers,my dongle got blocked while i was working on a large amount of phones, i have paid the box and packs 1.2.3.4 so its not fair for you just to block it |
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