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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > GSMServer Products > SigmaKey


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Old 10-23-2020, 11:50   #1 (permalink)
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Inconsistent file[SOLVED]


SigmaKey v.2.39.04
Sigma dongle 2.39, Initializing...OK
Pack 1: Activated
Pack 2: Activated
Pack 3: Activated
Pack 4: Activated
Pack 5: Activated
--------- 2020-10-23 10:38:09 ---------
SigmaKey 2.39.04 HiSi: Software testpoint On.../Off
Android Adapter PCUI (COM1120), Provider: Huawei Incorporated, Driver ver.: 2.0.6.725, Date: 12/28/2015, USB\Vid_12D1&Subclass_13&Prot_22
Verifying...Inconsistent file "C:\Users\User\Documents\UPDATE.APP"
--------- 2020-10-23 10:39:32 ---------
SigmaKey 2.39.04 HiSi: Software testpoint On.../Off
Android Adapter PCUI (COM1120), Provider: Huawei Incorporated, Driver ver.: 2.0.6.725, Date: 12/28/2015, USB\Vid_12D1&Subclass_13&Prot_22
Verifying...Inconsistent file "C:\Users\User\Documents\UPDATE.APP"


Build number: JSN-L23 9.1.0237(C605E1R1P2)

I also need the firmware please stuck in recovery mode
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Old 10-23-2020, 12:22   #2 (permalink)
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@ fredinho,

According to the provided log files SigmaKey didn't perform any action to this phone.
In order to be able to run Software testpoint operation, download corresponding firmware, connect phone to PC in an Upgrade mode and select DBAdapter interface port.
For more details please refer to this link.

Best Regards
GSMServer team



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Old 10-23-2020, 12:35   #3 (permalink)
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Quote:
Originally Posted by GSM_Support View Post
@ fredinho,

According to the provided log files SigmaKey didn't perform any action to this phone.
In order to be able to run Software testpoint operation, download corresponding firmware, connect phone to PC in an Upgrade mode and select DBAdapter interface port.
For more details please refer to this link.

Best Regards
GSMServer team



I have downloaded a little over five files but always getting error inconsistent file
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Old 02-16-2023, 13:35   #4 (permalink)
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SigmaKey 2.46.00b2 HiSi: Remove Huawei ID
HUAWEI USB COM 1.0 (COM14), Provider: HUAWEI Incorporated, Driver ver.: 2.0.6.725, Date: 11/5/2015, USB\VID_12D1&PID_3609&REV_0100
The battery must be connected to the phone's board and fully charged. [YES]
HiSilicon: Kirin 810
Phone model: JNY-LX1
Version: JNY-L21 12.0.0.261(C185E5R6P2)
SN: EPHUT20C09004036
OEM Info IMEI1: 86xxxxxxxxxxxxxx
OEM Info IMEI2: 86xxxxxxxxxxxxxx
MEID: A00000BE9863F4
Phone model: JNY-LX1
Build number: JNY-L21 12.0.0.261(C185E5R6P2)
Initializing....
Please send
C:\Users\Rao\Documents\SigmaKey\temporary backup\0125090215\86xxxxxxxxxxxxxx5_86xxxxxxxxxxxx xx_Huawei_JNY-LX1_JNY-L21 12_0_0_261(C185E5R6P2) (4).skb
file to [email protected]
Inconsistent file ()


how can i fix this problum plz help me
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Old 02-16-2023, 16:22   #5 (permalink)
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Have you tried turning the phone on completely, turning it off, and then starting the service operation from the beginning?
Has the phone ever been serviced by another service tool? Is the phone fully functional?

Please attach all 5 temporary backup files that belong to this phone.

Quote:
C:\Users\Rao\Documents\SigmaKey\temporary backup\0125090215\86xxxxxxxxxxxxxx5_86xxxxxxxxxxxx xx_Huawei_JNY-LX1_JNY-L21 12_0_0_261(C185E5R6P2) (4).skb
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Old 06-26-2023, 13:44   #6 (permalink)
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hello.i have same problem with jny-lx1 cant remove huwarei id
http://mega.nz/file/eN9wWLbA#tc62c61...qMGRtvYNX-nTsE
Attached Files
File Type: txt SigmaPlus log 23-06-2023.txt (2.2 KB, 7 views)
File Type: txt SigmaPlus log 26-06-2023.txt (4.3 KB, 2 views)
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Old 06-26-2023, 13:51   #7 (permalink)
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@ shobdoo,

Fully charge phone's battery and repeat Remove Huawei ID operation once again.

Best Regards
GSMServer team



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Old 06-26-2023, 14:34   #8 (permalink)
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Quote:
Originally Posted by GSM_Support View Post
@ shobdoo,

Fully charge phone's battery and repeat Remove Huawei ID operation once again.

Best Regards
GSMServer team



same.is there any other solution?
Attached Files
File Type: txt SigmaPlus log 26-06-2023_last.txt (861 Bytes, 3 views)
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Old 06-26-2023, 14:47   #9 (permalink)
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if you give a quick solution then i can try, either i have to give the phone back to the customer.
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Old 06-26-2023, 14:56   #10 (permalink)
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@ shobdoo,

It looks like this phone was already serviced with some other tool.
Perform following steps:
1. Rear Chip data file from the working handset
2. Run Repair Chip is damaged operation
3. Repeat Remove Huawei ID operation once again
4. Post results in a current thread.

Best Regards
GSMServer team



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Old 06-26-2023, 15:28   #11 (permalink)
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its the same error.its cant make chipdata backup and repair chip data.
https://mega.nz/file/HI1WBaqQ#3TAdmM...L2CbyRx98w14ws
Attached Images
File Type: jpg 2023_06_26_16_25_IMG_2087.jpg (157 Bytes, 71 views)
Attached Files
File Type: txt backup chipdamage.txt (1.5 KB, 1 views)

Last edited by shobdoo; 06-26-2023 at 15:36.
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Old 06-26-2023, 18:01   #12 (permalink)
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Quote:
Originally Posted by GSM_Support View Post
@ shobdoo,

It looks like this phone was already serviced with some other tool.
Perform following steps:
1. Rear Chip data file from the working handset
2. Run Repair Chip is damaged operation
3. Repeat Remove Huawei ID operation once again
4. Post results in a current thread.

Best Regards
GSMServer team



no solution.100% charged,trying to backup chip data failed.trying to repair chip data:asking for data.
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Old 06-27-2023, 08:11   #13 (permalink)
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@ shobdoo,

Are you trying to read Chip data backup from the same phone model?
In order to perform Repair Chip is damaged operation it is required to use chip data file from the fully working device.
Read chip data file from other kirin based device and use it for the repair operation.
List of platforms with compatible Chip Data files: Kirin 710 / 710A / 810 / 820 / 980 / 985 / 990 / 990 5G

Best Regards
GSMServer team



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Old 06-27-2023, 20:49   #14 (permalink)
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Quote:
Originally Posted by GSM_Support View Post
@ shobdoo,

Are you trying to read Chip data backup from the same phone model?
In order to perform Repair Chip is damaged operation it is required to use chip data file from the fully working device.
Read chip data file from other kirin based device and use it for the repair operation.
List of platforms with compatible Chip Data files: Kirin 710 / 710A / 810 / 820 / 980 / 985 / 990 / 990 5G

Best Regards
GSMServer team



after all solved the problem.
if somebody need the file here https://mega.nz/file/qcFSFD7I#NXvD3Y...Us84cFV2n8fPng
Attached Files
File Type: txt SigmaPlus log 27-06-2023.txt (11.5 KB, 8 views)
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Old 08-21-2023, 10:18   #15 (permalink)
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SigmaPlus v.1.00.00
800964615 Sigma+ dongle 3.00, Initializing...OK
--------- 2023-08-21 11:04:27 ---------
SigmaPlus 1.00.00 HiSi: Remove Huawei ID
HUAWEI USB COM 1.0 (COM102), Provider: HUAWEI Incorporated, Driver ver.: 2.0.6.725, Date: 8/10/2014, USB\VID_12D1&PID_3609&REV_0100
The battery must be connected to the phone's board and fully charged. [YES]
HiSilicon: Kirin 810
Phone model: JNY-LX1
Version: JNY-L01 12.0.0.285(C316E3R3P2)
SN: 82SUT21603000187
OEM Info IMEI1: 869113042215922
OEM Info IMEI2: 000000000000000
MEID: A00000BF1809AA
Phone model: JNY-LX1
Build number: JNY-L01 12.0.0.285(C316E3R3P2)
Initializing....
Please send
C:\Users\ghumm\Documents\SigmaPlus\temporary backup\0800964615\869113042215922_000000000000000_ Huawei_JNY-LX1_JNY-L01 12_0_0_285(C316E3R3P2) (0).skb
file to [email protected]
Inconsistent file ()
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