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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > GSMServer Products > SigmaKey

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Old 03-29-2021, 05:52   #1 (permalink)
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JEF-N29 11.0.0.147 Huawei ID


JEF-N29 11.0.0.147 After remove Huawei ID using sigma box
result CHIP DAMAGED

how to fix?

SigmaKey v.2.40.06
Sigma dongle 2.40, Initializing...OK
Pack 1: Activated
Pack 2: Activated
Pack 3: Activated
Pack 4: Activated
Pack 5: Activated
--------- 2021-03-28 20:25:38 ---------
SigmaKey 2.40.06 HiSi: Repair "Chip is damaged"
HUAWEI USB COM 1.0 (COM22), Provider: HUAWEI Incorporated, Driver ver.: 2.0.6.725, Date: 11/5/2015, USB\VID_12D1&PID_3609&REV_0100
Please pick correct phone model from the list!
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Old 03-29-2021, 07:37   #2 (permalink)
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For older versions of Kirin 820 / 985 devices (fw: 10.x.x), you can fix "CHIP IS DAMAGED" issue using the following methods:
  • downgrade the firmware version
or
  • flash the higher firmware version and perform the Repair "Chip is damaged" service operation


Follow this manual:
Repair the "Chip Damaged" issue for Kirin 820 / 985 / 990 / 990 5G devices

Last edited by Gsmserver; 12-03-2021 at 11:01.
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Old 11-23-2021, 11:20   #3 (permalink)
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JEF-N29 11.0.0.159(C185E5R4P2) i need this firmware any body have?
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Old 11-23-2021, 14:02   #4 (permalink)
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Only downgrade to emui 10 to fix that problem
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