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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > GSMServer Products > SigmaKey

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Old 09-23-2022, 01:08   #1 (permalink)
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Moto G22 Network locked after repair.


After imei repair, phone ask for "SIM ME Lock [NP], but the phone is factory unlocked.
what should I do?
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Old 09-23-2022, 01:44   #2 (permalink)
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Moto G22 Network locked after repair.

Dear Sigma Team, thanks for your continous improvement. I have an issue when repair Moto G22, after repair network becomes locked (i tried read codes and direct unlock but result is same). I try several times but result is same. If rewrite same number becomes unlocked.

Thanks in advance.

--------- 2022-09-22 19:41:21 ---------
SigmaKey 2.45.04 MTK: Get unlock codes (Moto G22 (XT2231))
Set the phone to SPFT mode (In most cases: hold Vol+Vol-)
MediaTek USB Port (COM2174), Provider: MediaTek Inc., Driver ver.: 3.2.0.0, Date: 21/1/2016, USB\VID_0E8D&PID_0003&REV_0100
Baseband Processor:MT6765, HW Rev. A.00, SW Rev. 0.00
Removing firmware protection...(SB: YES, SLA: NO, DA: YES).......OK
Baseband Processor:MT6765, HW Rev. A.00, SW Rev. 0.00
Testing external RAM...DRAM, 4 Gb
Detecting flash...eMMC, Flash size: 115.26 Gb (D601034133413434)
Battery voltage: 4.07 V
Software IMEI: 359178855333721
Reading unlock codes...Done
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Old 09-23-2022, 09:19   #3 (permalink)
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@ pwrgabe & patter,

Thanks for the report.
Current cases will be investigated by developers team.

Best Regards
GSMServer team



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Old 09-29-2022, 16:21   #4 (permalink)
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any new about this problem? need repair one g22..
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Old 10-11-2022, 08:14   #5 (permalink)
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same case here, when repair Imei, the phone ask NP CODE, when return to the original IMEI returns to be unlocked
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Old 10-11-2022, 10:30   #6 (permalink)
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Please hold this phone for a while, we are preparing the fix for such cases.
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Old 11-03-2022, 16:04   #7 (permalink)
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same case here sir??
any news ??
Code:
SigmaKey 2.45.04 MTK: Repair IMEI (Moto G22 (XT2231))
Performing heuristic analysis (stage 27 of 41)...OK
Set the phone to SPFT mode (In most cases: hold Vol+Vol-)
?MediaTek USB Port_V1632 (COM28)?, Provider: MediaTek Inc., Driver ver.: 3.0.1504.0, Date: 1/22/2015, USB\VID_0E8D&PID_0003&REV_0100
Baseband Processor:MT6765, HW Rev. A.00, SW Rev. 0.00
Removing firmware protection...(SB: YES, SLA: NO, DA: YES).......OK
Baseband Processor:MT6765, HW Rev. A.00, SW Rev. 0.00
Testing external RAM...DRAM, 4 Gb
Detecting flash...eMMC, Flash size: 58.26 Gb (700100544A333036)
Battery voltage: 3.90 V
Software IMEI1: 3**************
Software IMEI2: 3**************
Repaired IMEI1: 3**************
Repaired IMEI2: 3**************
Done
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Old 11-04-2022, 08:51   #8 (permalink)
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The phone has been added in test mode. When we finish all the tests, we will release the full solution.
As of today, you can repair the original IMEI and the phone will return to its original state.
There will be a new release with a fix soon.
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