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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > GSMServer Products > SigmaKey

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Old 09-23-2022, 01:08   #1 (permalink)
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Moto G22 Network locked after repair.


After imei repair, phone ask for "SIM ME Lock [NP], but the phone is factory unlocked.
what should I do?
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Old 09-23-2022, 01:44   #2 (permalink)
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Moto G22 Network locked after repair.

Dear Sigma Team, thanks for your continous improvement. I have an issue when repair Moto G22, after repair network becomes locked (i tried read codes and direct unlock but result is same). I try several times but result is same. If rewrite same number becomes unlocked.

Thanks in advance.

--------- 2022-09-22 19:41:21 ---------
SigmaKey 2.45.04 MTK: Get unlock codes (Moto G22 (XT2231))
Set the phone to SPFT mode (In most cases: hold Vol+Vol-)
MediaTek USB Port (COM2174), Provider: MediaTek Inc., Driver ver.: 3.2.0.0, Date: 21/1/2016, USB\VID_0E8D&PID_0003&REV_0100
Baseband Processor:MT6765, HW Rev. A.00, SW Rev. 0.00
Removing firmware protection...(SB: YES, SLA: NO, DA: YES).......OK
Baseband Processor:MT6765, HW Rev. A.00, SW Rev. 0.00
Testing external RAM...DRAM, 4 Gb
Detecting flash...eMMC, Flash size: 115.26 Gb (D601034133413434)
Battery voltage: 4.07 V
Software IMEI: 359178855333721
Reading unlock codes...Done
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Old 09-23-2022, 09:19   #3 (permalink)
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@ pwrgabe & patter,

Thanks for the report.
Current cases will be investigated by developers team.

Best Regards
GSMServer team



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