Moto G22 Network locked after repair. - GSM-Forum

patter · 09-23-2022, 01:08

After imei repair, phone ask for "SIM ME Lock [NP], but the phone is factory unlocked.
what should I do?

pwrgabe · 09-23-2022, 01:44

Dear Sigma Team, thanks for your continous improvement. I have an issue when repair Moto G22, after repair network becomes locked (i tried read codes and direct unlock but result is same). I try several times but result is same. If rewrite same number becomes unlocked.

Thanks in advance.

--------- 2022-09-22 19:41:21 ---------
SigmaKey 2.45.04 MTK: Get unlock codes (Moto G22 (XT2231))
Set the phone to SPFT mode (In most cases: hold Vol+Vol-)
MediaTek USB Port (COM2174), Provider: MediaTek Inc., Driver ver.: 3.2.0.0, Date: 21/1/2016, USB\VID_0E8D&PID_0003&REV_0100
Baseband Processor:MT6765, HW Rev. A.00, SW Rev. 0.00
Removing firmware protection...(SB: YES, SLA: NO, DA: YES).......OK
Baseband Processor:MT6765, HW Rev. A.00, SW Rev. 0.00
Testing external RAM...DRAM, 4 Gb
Detecting flash...eMMC, Flash size: 115.26 Gb (D601034133413434)
Battery voltage: 4.07 V
Software IMEI: 359178855333721
Reading unlock codes...Done

GSM_Support · 09-23-2022, 09:19

@ pwrgabe & patter,

Thanks for the report.
Current cases will be investigated by developers team.

Best Regards
GSMServer team

zippers03 · 09-29-2022, 16:21

any new about this problem? need repair one g22..

W4rl0ck9 · 10-11-2022, 08:14

same case here, when repair Imei, the phone ask NP CODE, when return to the original IMEI returns to be unlocked

Gsmserver · 10-11-2022, 10:30

Please hold this phone for a while, we are preparing the fix for such cases.

bavesore · 11-03-2022, 16:04

same case here sir??
any news ??

Code:

SigmaKey 2.45.04 MTK: Repair IMEI (Moto G22 (XT2231))
Performing heuristic analysis (stage 27 of 41)...OK
Set the phone to SPFT mode (In most cases: hold Vol+Vol-)
?MediaTek USB Port_V1632 (COM28)?, Provider: MediaTek Inc., Driver ver.: 3.0.1504.0, Date: 1/22/2015, USB\VID_0E8D&PID_0003&REV_0100
Baseband Processor:MT6765, HW Rev. A.00, SW Rev. 0.00
Removing firmware protection...(SB: YES, SLA: NO, DA: YES).......OK
Baseband Processor:MT6765, HW Rev. A.00, SW Rev. 0.00
Testing external RAM...DRAM, 4 Gb
Detecting flash...eMMC, Flash size: 58.26 Gb (700100544A333036)
Battery voltage: 3.90 V
Software IMEI1: 3**************
Software IMEI2: 3**************
Repaired IMEI1: 3**************
Repaired IMEI2: 3**************
Done

Gsmserver · 11-04-2022, 08:51

The phone has been added in test mode. When we finish all the tests, we will release the full solution.
As of today, you can repair the original IMEI and the phone will return to its original state.
There will be a new release with a fix soon.

Jhilon · 03-20-2023, 08:48

hello sir can you help Motorola XT2231-2 unlock

Jhilon · 03-20-2023, 09:27

--------- 2023-03-20 14:14:12 ---------
SigmaKey 2.46.01 MTK: Get unlock codes
MediaTek USB VCOM (Android) (COM14), Provider: MediaTek Inc., Driver ver.: 3.2.0.0, Date: 1/22/2016, USB\VID_0E8D&PID_2007&REV_????
Baseband Processor: MT6765
Version: TK_MD_L4_HW
Firmware: MOLY.LR12A.R3.MP.V222.P1
IMEI 1: 863490987679692
IMEI 2: 863490096757652
Initializing...Failed to decrypt phone data

Jhilon · 03-20-2023, 09:28

--------- 2023-03-20 14:14:12 ---------
SigmaKey 2.46.01 MTK: Get unlock codes
MediaTek USB VCOM (Android) (COM14), Provider: MediaTek Inc., Driver ver.: 3.2.0.0, Date: 1/22/2016, USB\VID_0E8D&PID_2007&REV_????
Baseband Processor: MT6765
Version: TK_MD_L4_HW
Firmware: MOLY.LR12A.R3.MP.V222.P1
IMEI 1: 863490987679692
IMEI 2: 863490096757652
Initializing...Failed to decrypt phone data

09-23-2022, 01:08	#1 (permalink)
patter Junior Member Join Date: Feb 2009 Location: Mexico Posts: 6 Member: 964775 Status: Offline Thanks Meter: 0	Moto G22 Network locked after repair. After imei repair, phone ask for "SIM ME Lock [NP], but the phone is factory unlocked. what should I do?

09-23-2022, 01:44	#2 (permalink)
pwrgabe Junior Member Join Date: Apr 2016 Location: Buenos Aires - Argentina Age: 45 Posts: 27 Member: 2563951 Status: Offline Thanks Meter: 4	Moto G22 Network locked after repair. Dear Sigma Team, thanks for your continous improvement. I have an issue when repair Moto G22, after repair network becomes locked (i tried read codes and direct unlock but result is same). I try several times but result is same. If rewrite same number becomes unlocked. Thanks in advance. --------- 2022-09-22 19:41:21 --------- SigmaKey 2.45.04 MTK: Get unlock codes (Moto G22 (XT2231)) Set the phone to SPFT mode (In most cases: hold Vol+Vol-) MediaTek USB Port (COM2174), Provider: MediaTek Inc., Driver ver.: 3.2.0.0, Date: 21/1/2016, USB\VID_0E8D&PID_0003&REV_0100 Baseband Processor:MT6765, HW Rev. A.00, SW Rev. 0.00 Removing firmware protection...(SB: YES, SLA: NO, DA: YES).......OK Baseband Processor:MT6765, HW Rev. A.00, SW Rev. 0.00 Testing external RAM...DRAM, 4 Gb Detecting flash...eMMC, Flash size: 115.26 Gb (D601034133413434) Battery voltage: 4.07 V Software IMEI: 359178855333721 Reading unlock codes...Done

03-20-2023, 09:28	#11 (permalink)
Jhilon Freak Poster Join Date: Jun 2008 Location: BANGLADESH DHAKA Age: 37 Posts: 283 Member: 795131 Status: Offline Sonork: 100.1678118 Thanks Meter: 92	XT2231-2 not unlock --------- 2023-03-20 14:14:12 --------- SigmaKey 2.46.01 MTK: Get unlock codes MediaTek USB VCOM (Android) (COM14), Provider: MediaTek Inc., Driver ver.: 3.2.0.0, Date: 1/22/2016, USB\VID_0E8D&PID_2007&REV_???? Baseband Processor: MT6765 Version: TK_MD_L4_HW Firmware: MOLY.LR12A.R3.MP.V222.P1 IMEI 1: 863490987679692 IMEI 2: 863490096757652 Initializing...Failed to decrypt phone data

09-23-2022, 09:19	#3 (permalink)
GSM_Support Product Supporter Join Date: Feb 2005 Location: GSMserver Team Posts: 36,980 Member: 121052 Status: Offline Sonork: 100.107126 Thanks Meter: 80,766	@ pwrgabe & patter, Thanks for the report. Current cases will be investigated by developers team. Best Regards GSMServer team

09-29-2022, 16:21	#4 (permalink)
zippers03 Freak Poster Join Date: Oct 2011 Location: Tucuman, Argentina Posts: 461 Member: 1671798 Status: Offline Thanks Meter: 153	any new about this problem? need repair one g22..

10-11-2022, 08:14	#5 (permalink)
W4rl0ck9 Junior Member Join Date: Dec 2021 Location: MEXICO, MX Posts: 1 Member: 3004084 Status: Offline Thanks Meter: 0	same case here, when repair Imei, the phone ask NP CODE, when return to the original IMEI returns to be unlocked

10-11-2022, 10:30	#6 (permalink)
Gsmserver Product Supporter Join Date: Feb 2003 Location: gsmserver Posts: 9,147 Member: 21077 Status: Offline Thanks Meter: 116,340	Please hold this phone for a while, we are preparing the fix for such cases.

11-04-2022, 08:51	#8 (permalink)
Gsmserver Product Supporter Join Date: Feb 2003 Location: gsmserver Posts: 9,147 Member: 21077 Status: Offline Thanks Meter: 116,340	The phone has been added in test mode. When we finish all the tests, we will release the full solution. As of today, you can repair the original IMEI and the phone will return to its original state. There will be a new release with a fix soon.

03-20-2023, 08:48	#9 (permalink)
Jhilon Freak Poster Join Date: Jun 2008 Location: BANGLADESH DHAKA Age: 37 Posts: 283 Member: 795131 Status: Offline Sonork: 100.1678118 Thanks Meter: 92	hello sir can you help Motorola XT2231-2 unlock

03-20-2023, 09:27	#10 (permalink)
Jhilon Freak Poster Join Date: Jun 2008 Location: BANGLADESH DHAKA Age: 37 Posts: 283 Member: 795131 Status: Offline Sonork: 100.1678118 Thanks Meter: 92	--------- 2023-03-20 14:14:12 --------- SigmaKey 2.46.01 MTK: Get unlock codes MediaTek USB VCOM (Android) (COM14), Provider: MediaTek Inc., Driver ver.: 3.2.0.0, Date: 1/22/2016, USB\VID_0E8D&PID_2007&REV_???? Baseband Processor: MT6765 Version: TK_MD_L4_HW Firmware: MOLY.LR12A.R3.MP.V222.P1 IMEI 1: 863490987679692 IMEI 2: 863490096757652 Initializing...Failed to decrypt phone data