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-   -   motorola xt1921-6 unlock problem (https://forum.gsmhosting.com/vbb/f719/motorola-xt1921-6-unlock-problem-2723285/)

lucky999 11-09-2019 18:36

motorola xt1921-6 unlock problem
 
after unlock i'm get this problem.. motorola modem service has stopped

SigmaKey v.2.34.01
New version 2.34.02 is available on www.sigmakey.com. We strongly recommend to update SigmaKey!
588802819 Sigma dongle 2.34, Initializing...OK
Pack 1: Activated
Pack 2: Activated
Pack 3: Activated
Pack 4: Not activated
--------- 2019-11-09 09:11:45 ---------
SigmaKey 2.34.01 Qcom: Get unlock codes
Motorola QC Diag Port (COM47), Provider: Motorola, Driver ver.: 5.1.0.0, Date: 2/28/2013, USB\VID_22B8&PID_2EC1&REV_0318&MI_02
Phone model: Moto E5 Play (Verizon)
Error writing to serial port
--------- 2019-11-09 09:12:56 ---------
SigmaKey 2.34.01 Qcom: Get unlock codes
Motorola QC Diag Port (COM46), Provider: Motorola, Driver ver.: 5.1.0.0, Date: 2/28/2013, USB\VID_22B8&PID_2EC1&REV_0318&MI_01
Phone model: Moto E5 Play (Verizon)
Missing response from phone
--------- 2019-11-09 09:13:38 ---------
SigmaKey 2.34.01 Qcom: Get unlock codes
Motorola QC Diag Port (COM41), Provider: Motorola, Driver ver.: 5.1.0.0, Date: 2/28/2013, USB\VID_22B8&PID_2EC1&REV_0318&MI_00
Phone model: Moto E5 Play (Verizon)
Firmware: MPSS.JO.3.0.c11-00024-8937_GENNS_PACK-1.161849.0.162123.1
Date: Apr 16 2019 03:07:25, Jul 27 2018 05:00:00, 8937.gen
Software IMEI: 351838094724480
Bluetooth address: 000000000000
This operation may brick the phone! Are you sure you want to proceed? [YES]
Security area saved to "C:\Users\chevvy\Documents\SigmaKey\security backup\0588802819\351838094724480_MPSS_JO_3_0_c11-00024-8937_GENNS_PACK-1_161849_0_162123_1 (0).skb"
Reading unlock codes...Done

yurais 11-09-2019 20:19

It must be new security Verizon phones, you can't unlock it, only via server.

Pm me

Enviado desde mi SM-G960U mediante Tapatalk

lucky999 11-10-2019 19:00

Not a unlock problem sigma give me unlock code but after unlock no more ask code and modem fail phone have no service is there a way to write back security back up?

yurais 11-10-2019 19:20

Quote:

Originally Posted by lucky999 (Post 13891034)
Not a unlock problem sigma give me unlock code but after unlock no more ask code and modem fail phone have no service is there a way to write back security back up?

Flash phone

Enviado desde mi SM-G960U mediante Tapatalk

lucky999 11-10-2019 23:13

Quote:

Originally Posted by yurais (Post 13891042)
Flash phone

Enviado desde mi SM-G960U mediante Tapatalk

Yes all ready done that many times still the same

nathy kilson 08-24-2020 13:21

need dowgrade version it possible to solve this problem


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