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Old 02-02-2024, 12:32   #1 (permalink)
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Need advice with P40 Pro / ELS-NX9 Huawei ID Remove


It's a nothing special in this phone. The user(s) are just forgot the pass for HW ID and they not have still the number used for registration, so ... Phone is reseted and appear on HW ID Lock:

Till now i haven't any issues with ( old ) SigmaKey on P40 / P40 Pro units.

But now... Application ( SigmaPlus ) say that everything is fine, but Huawei ID still persist:

Initial state:
Code:
SigmaPlus v.1.00.00
New version  1.00.03b1 is available on www.sigmakey.com. We strongly recommend to update SigmaPlus!
128464621 Sigma+ dongle 3.00, Initializing...OK
--------- 2024-02-01 14:04:07 ---------
SigmaPlus 1.00.00 HiSi: Remove Huawei ID
HUAWEI USB COM 1.0 (COM23), Provider: HUAWEI Incorporated, Driver ver.: 2.0.6.725, Date: 06.11.2015, USB\VID_12D1&PID_3609&REV_0100
The battery must be connected to the phone's board and fully charged. [YES]
HiSilicon: Kirin 990
Sending boot....Error B00720AA
--------- 2024-02-01 14:05:11 ---------
SigmaPlus 1.00.00 HiSi: Remove Huawei ID
HUAWEI USB COM 1.0 (COM23), Provider: HUAWEI Incorporated, Driver ver.: 2.0.6.725, Date: 06.11.2015, USB\VID_12D1&PID_3609&REV_0100
The battery must be connected to the phone's board and fully charged. [YES]
HiSilicon: Kirin 990 5G
Phone model: ELS-NX9
Version: ELS-N29 12.0.0.350(C432E3R6P5)
SN: K5J0220A28002024
OEM Info IMEI1: 862849044043**4
OEM Info IMEI2: 862849044045**1
MEID: A00000BE087E60
Phone model: ELS-NX9
Build number: ELS-N29 12.0.0.350(C432E3R6P5)
Security area saved to "d:\Users\*******-PC1\Documents\SigmaPlus\security backup\0128464621\862849044043**4_862849044045**1_Huawei_ELS-NX9_ELS-N29 12_0_0_350(C432E3R6P5).skb"
This phone has a specific firmware version. If Huawei ID will still persist,
read the manual on the official website for additional steps to be performed.
Removing Huawei ID...Done
Well - phone reflashed to lower SW release:

Code:
SigmaPlus v.1.00.00
New version  1.00.03b1 is available on www.sigmakey.com. We strongly recommend to update SigmaPlus!
128464621 Sigma+ dongle 3.00, Initializing...OK
--------- 2024-02-01 14:14:48 ---------
SigmaPlus 1.00.00 HiSi: Remove Huawei ID
HUAWEI USB COM 1.0 (COM23), Provider: HUAWEI Incorporated, Driver ver.: 2.0.6.725, Date: 06.11.2015, USB\VID_12D1&PID_3609&REV_0100
The battery must be connected to the phone's board and fully charged. [YES]
HiSilicon: Kirin 990 5G
Phone model: ELS-NX9
Version: ELS-N29 12.0.0.350(C432E3R6P5)
SN: K5J0220A28002024
OEM Info IMEI1: 862849044043**4
OEM Info IMEI2: 862849044045**1
MEID: A00000BE087E60
Phone model: ELS-NX9
Build number: ELS-N29 12.0.0.350(C432E3R6P5)
Security area saved to "d:\Users\********-PC1\Documents\SigmaPlus\security backup\0128464621\862849044043**4_862849044045**1_Huawei_ELS-NX9_ELS-N29 12_0_0_350(C432E3R6P5) (0).skb"
This phone has a specific firmware version. If Huawei ID will still persist,
read the manual on the official website for additional steps to be performed.
Removing Huawei ID...Done

Tested, before to downgrade it! - Still exist HW ID.

--------- 2024-02-01 14:23:46 ---------
SigmaPlus 1.00.00 HiSi: Write firmware
HUAWEI USB COM 1.0 (COM23), Provider: HUAWEI Incorporated, Driver ver.: 2.0.6.725, Date: 06.11.2015, USB\VID_12D1&PID_3609&REV_0100
HiSilicon: Kirin 990 5G
Phone model: ELS-NX9
Version: ELS-N29 12.0.0.350(C432E3R6P5)
Wrong selection of firmware files can damage the phone.
Are you sure you want to proceed? [YES]
Flash file F:\GSM2\Huawei\ELS-N29 [P40 Pro]\Elsa-N29D 10.1.0.154(C432E8R6P1)_Firmware_EMUI10.1.0_05016PSW\Software\dload\PTABLE.APP
Phone model: ELS-NX9
Version: ELS-N29 12.0.0.350(C432E3R6P5)
Writing flash ptable...OK
Writing flash...Done
Flash file F:\GSM2\Huawei\ELS-N29 [P40 Pro]\Elsa-N29D 10.1.0.154(C432E8R6P1)_Firmware_EMUI10.1.0_05016PSW\Software\dload\ELS-N29_hw_eu\update_sd_cust_ELS-N29_hw_eu\PTABLE.APP
Writing flash...Skipped
Flash file F:\GSM2\Huawei\ELS-N29 [P40 Pro]\Elsa-N29D 10.1.0.154(C432E8R6P1)_Firmware_EMUI10.1.0_05016PSW\Software\dload\ELS-N29_hw_eu\update_sd_preload_ELS-N29_hw_eu_R6\PTABLE.APP
Writing flash...Skipped
Flash file F:\GSM2\Huawei\ELS-N29 [P40 Pro]\Elsa-N29D 10.1.0.154(C432E8R6P1)_Firmware_EMUI10.1.0_05016PSW\Software\dload\UPDATE.APP
Writing flash ptable...OK
Writing flash xloader...OK
Writing flash fastboot...OK
Writing flash bl2...OK
Writing flash boot...OK
Writing flash dtbo...OK
Writing flash vector...OK
Writing flash fw_lpm3...OK
Writing flash hhee...OK
Writing flash vbmeta...OK
Writing flash teeos...OK
Writing flash trustfirmware...OK
Writing flash hieps...OK
Writing flash sensorhub...OK
Writing flash fw_hifi...OK
Writing flash modemnvm_update...OK
Writing flash modemnvm_cust...OK
Writing flash recovery...OK
Writing flash recovery_ramdisk...OK
Writing flash recovery_vendor...OK
Writing flash recovery_vbmeta...OK
Writing flash preas.0...OK
Writing flash preavs.0...OK
Writing flash erecovery...OK
Writing flash erecovery_ramdisk...OK
Writing flash erecovery_vendor...OK
Writing flash erecovery_vbmeta...OK
Writing flash eng_vendor...OK
Writing flash eng_system...OK
Writing flash hdcp...OK
Writing flash cache.0...OK
Writing flash ramdisk...OK
Writing flash super.0...OK
Writing flash super.1...OK
Writing flash super.2...OK
Writing flash super.3...OK
Writing flash super.4...OK
Writing flash super.5...OK
Writing flash super.6...OK
Writing flash super.7...OK
Writing flash super.8...OK
Writing flash super.9...OK
Writing flash super.10...OK
Writing flash metadata...OK
Writing flash vbmeta_system...OK
Writing flash vbmeta_vendor...OK
Writing flash vbmeta_odm...OK
Writing flash vbmeta_hw_product...OK
Writing flash vbmeta_cust...OK
Writing flash isp_firmware...OK
Writing flash modem_fw...OK
Writing flash ivp...OK
Writing flash npu...OK
Writing flash hisee_img...OK
Writing flash userdata.0...OK
Writing flash version.0...OK
Writing flash preload.0...OK
Writing flash patch.0...OK
Writing flash kpatch...OK
Writing flash modem_driver...OK
Writing flash...Done
Flash file F:\GSM2\Huawei\ELS-N29 [P40 Pro]\Elsa-N29D 10.1.0.154(C432E8R6P1)_Firmware_EMUI10.1.0_05016PSW\Software\dload\ELS-N29_hw_eu\update_sd_cust_ELS-N29_hw_eu\UPDATE.APP
Writing flash version.0...OK
Writing flash...Done
Flash file F:\GSM2\Huawei\ELS-N29 [P40 Pro]\Elsa-N29D 10.1.0.154(C432E8R6P1)_Firmware_EMUI10.1.0_05016PSW\Software\dload\ELS-N29_hw_eu\update_sd_preload_ELS-N29_hw_eu_R6\UPDATE.APP
Writing flash preload.0...OK
Writing flash preload.1...OK
Writing flash...Done

After downgrade:

--------- 2024-02-01 14:36:04 ---------
SigmaPlus 1.00.00 HiSi: Remove Huawei ID
HUAWEI USB COM 1.0 (COM23), Provider: HUAWEI Incorporated, Driver ver.: 2.0.6.725, Date: 06.11.2015, USB\VID_12D1&PID_3609&REV_0100
The battery must be connected to the phone's board and fully charged. [YES]
HiSilicon: Kirin 990 5G
Phone model: ELS-NX9
Version: ELS-N29 10.1.0.154(C432E8R6P1)
SN: K5J0220A28002024
OEM Info IMEI1: 862849044043**4
OEM Info IMEI2: 862849044045**1
MEID: A00000BE087E60
Phone model: ELS-NX9
Build number: ELS-N29 10.1.0.154(C432E8R6P1)
Security area saved to "d:\Users\********-PC1\Documents\SigmaPlus\security backup\0128464621\862849044043**4_862849044045**1_Huawei_ELS-NX9_ELS-N29 10_1_0_154(C432E8R6P1).skb"
Removing Huawei ID...Done
SigmaPlus application updated to latest release and tested again:

Code:
SigmaPlus v.1.00.03 build 01
128464621 Sigma+ dongle 3.00, Initializing...OK
--------- 2024-02-02 12:41:27 ---------
SigmaPlus 1.00.03b1 HiSi: Remove Huawei ID
HUAWEI USB COM 1.0 (COM28), Provider: HUAWEI Incorporated, Driver ver.: 2.0.6.725, Date: 06.11.2015, USB\VID_12D1&PID_3609&REV_0100
The battery must be connected to the phone's board and fully charged. [YES]
HiSilicon: P40/P40Pro 5G (boot 1)
Connecting...............................................................Failed
--------- 2024-02-02 12:44:49 ---------
SigmaPlus 1.00.03b1 HiSi: Remove Huawei ID
HUAWEI USB COM 1.0 (COM28), Provider: HUAWEI Incorporated, Driver ver.: 2.0.6.725, Date: 06.11.2015, USB\VID_12D1&PID_3609&REV_0100
The battery must be connected to the phone's board and fully charged. [YES]
HiSilicon: P40/P40Pro 5G (boot 2)
Phone model: ELS-NX9
Version: ELS-N29 10.1.0.154(C432E8R6P1)
SN: K5J0220A28002024
OEM Info IMEI1: 862849044043**4
OEM Info IMEI2: 862849044045**1
MEID: A00000BE087E60
Phone model: ELS-NX9
Build number: ELS-N29 10.1.0.154(C432E8R6P1)
The recommended bootloader version for this model: (boot 1)
Security area saved to "d:\Users\********-PC1\Documents\SigmaPlus\security backup\0128464621\862849044043**4_862849044045**1_Huawei_ELS-NX9_ELS-N29 10_1_0_154(C432E8R6P1) (4).skb"
Removing Huawei ID...Done
P40/P40 Pro Boot 1 don't work at this phone ( "Conecting ... failed" after special cable exchange to normal USB type C ). All others - report job is done, but HW ID is still exist.

Well, looking for advice.

P.S. Battery is full. Everytime phone is factory reset-ed after operations.
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Old 02-02-2024, 14:30   #2 (permalink)
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Quote:
The recommended bootloader version for this model: (boot 1)
Try with P40/P40Pro 5G (boot 1) once again.
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Old 02-02-2024, 14:43   #3 (permalink)
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Quote:
Originally Posted by Gsmserver View Post
Try with P40/P40Pro 5G (boot 1) once again.
I see that recomended bootloader version for this model is Boot 1, but ... boot 1 do not work for me at this phone:

Code:
SigmaPlus v.1.00.03 build 01
128464621 Sigma+ dongle 3.00, Initializing...OK
--------- 2024-02-02 15:41:21 ---------
SigmaPlus 1.00.03b1 HiSi: Remove Huawei ID
HUAWEI USB COM 1.0 (COM28), Provider: HUAWEI Incorporated, Driver ver.: 2.0.6.725, Date: 06.11.2015, USB\VID_12D1&PID_3609&REV_0100
The battery must be connected to the phone's board and fully charged. [YES]
HiSilicon: P40/P40Pro 5G (boot 1)
Connecting...............................................................Failed
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Old 02-02-2024, 16:09   #4 (permalink)
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Do you perform servicing with the charged battery connected to the board? If so, could you attempt flashing a firmware file with a slightly higher version?
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Old 02-02-2024, 19:10   #5 (permalink)
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Quote:
Originally Posted by debeliamark View Post
I see that recomended bootloader version for this model is Boot 1, but ... boot 1 do not work for me at this phone:

Code:
SigmaPlus v.1.00.03 build 01
128464621 Sigma+ dongle 3.00, Initializing...OK
--------- 2024-02-02 15:41:21 ---------
SigmaPlus 1.00.03b1 HiSi: Remove Huawei ID
HUAWEI USB COM 1.0 (COM28), Provider: HUAWEI Incorporated, Driver ver.: 2.0.6.725, Date: 06.11.2015, USB\VID_12D1&PID_3609&REV_0100
The battery must be connected to the phone's board and fully charged. [YES]
HiSilicon: P40/P40Pro 5G (boot 1)
Connecting...............................................................Failed
I had a similar problem, check it out...(do factory reset from recovery and repeat operation)

https://forum.gsmhosting.com/vbb/f71.../#post14899112

https://forum.gsmhosting.com/vbb/f71.../#post14899933
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Old 02-04-2024, 09:40   #6 (permalink)
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Quote:
Originally Posted by Gsmserver View Post
Do you perform servicing with the charged battery connected to the board? If so, could you attempt flashing a firmware file with a slightly higher version?
1. What is a reason battery to be full, as i write in first post, if i do not connect it to board?...

2. Well - do you, SigmaKey developers - have a recomended FW version to be services this phone? If - YES - let me know it.

BR, DebeliaMark, BG
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Old 02-04-2024, 11:05   #7 (permalink)
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1. According to the manuals, you should service the phone with the battery connected to the board.
2. Try flashing a different firmware version; I cannot specifically recommend a version.
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Old 02-04-2024, 12:11   #8 (permalink)
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Quote:
Originally Posted by gile@gile View Post
I had a similar problem, check it out...(do factory reset from recovery and repeat operation)

https://forum.gsmhosting.com/vbb/f71.../#post14899112

https://forum.gsmhosting.com/vbb/f71.../#post14899933
Dear gile@gile,

Have you at hand your working ELS-N29 11.0.0.223 version from your post?... Please, upload it somewhere for me! ( Your tested files exactly ! ) just in case. I have a ELS-N29 11.0.0.168(C432E3R6P4), but you DONE the job.

BR, DebeliaMark, BG
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Old 02-05-2024, 08:24   #9 (permalink)
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Quote:
Originally Posted by debeliamark View Post
Dear gile@gile,

Have you at hand your working ELS-N29 11.0.0.223 version from your post?... Please, upload it somewhere for me! ( Your tested files exactly ! ) just in case. I have a ELS-N29 11.0.0.168(C432E3R6P4), but you DONE the job.

BR, DebeliaMark, BG
Go to Androidhost.ru and search for your firmware....

https://androidhost.ru/1phA
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Old 02-05-2024, 10:50   #10 (permalink)
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Tnx, gile@gile,

Anyway - i HAVE another firmwares, at all, BUT - my question was to use EXACTLY yours, due they are TESTED.

So:
First i upgrade the firmware... to 11.x.x.xxx
Code:
SigmaPlus v.1.00.03 build 01
128464621 Sigma+ dongle 3.00, Initializing...OK
--------- 2024-02-05 10:22:52 ---------
SigmaPlus 1.00.03b1 HiSi: Write firmware
HUAWEI USB COM 1.0 (COM28), Provider: HUAWEI Incorporated, Driver ver.: 2.0.6.725, Date: 06.11.2015, USB\VID_12D1&PID_3609&REV_0100
HiSilicon: Kirin 990 5G
Phone model: ELS-NX9
Version: ELS-N29 10.1.0.154(C432E8R6P1)
Wrong selection of firmware files can damage the phone.
Are you sure you want to proceed? [YES]
Flash file F:\GSM2\Huawei\ELS-N29 [P40 Pro]\Software\dload\PTABLE.APP
Phone model: ELS-NX9
Version: ELS-N29 10.1.0.154(C432E8R6P1)
Writing flash ptable...OK
Writing flash...Done
Flash file F:\GSM2\Huawei\ELS-N29 [P40 Pro]\Software\dload\ELS-N29_hw_eu\update_sd_cust_ELS-N29_hw_eu\PTABLE.APP
Writing flash...Skipped
Flash file F:\GSM2\Huawei\ELS-N29 [P40 Pro]\Software\dload\ELS-N29_hw_eu\update_sd_preload_ELS-N29_hw_eu_R6\PTABLE.APP
Writing flash...Skipped
Flash file F:\GSM2\Huawei\ELS-N29 [P40 Pro]\Software\dload\UPDATE.APP
Writing flash ptable...OK
Writing flash xloader...OK
Writing flash fastboot...OK
Writing flash bl2...OK
Writing flash boot...OK
Writing flash dtbo...OK
Writing flash vector...OK
Writing flash fw_lpm3...OK
Writing flash hhee...OK
Writing flash vbmeta...OK
Writing flash teeos...OK
Writing flash trustfirmware...OK
Writing flash hieps...OK
Writing flash sensorhub...OK
Writing flash fw_hifi...OK
Writing flash modemnvm_update...OK
Writing flash modemnvm_cust...OK
Writing flash modem_driver...OK
Writing flash recovery...OK
Writing flash recovery_ramdisk...OK
Writing flash recovery_vendor...OK
Writing flash recovery_vbmeta...OK
Writing flash erecovery...OK
Writing flash erecovery_ramdisk...OK
Writing flash erecovery_vendor...OK
Writing flash erecovery_vbmeta...OK
Writing flash preas.0...OK
Writing flash preavs.0...OK
Writing flash eng_vendor...OK
Writing flash eng_system...OK
Writing flash hdcp...OK
Writing flash cache.0...OK
Writing flash ramdisk...OK
Writing flash super.0...OK
Writing flash super.1...OK
Writing flash super.2...OK
Writing flash super.3...OK
Writing flash super.4...OK
Writing flash super.5...OK
Writing flash super.6...OK
Writing flash super.7...OK
Writing flash super.8...OK
Writing flash super.9...OK
Writing flash super.10...OK
Writing flash super.11...OK
Writing flash metadata...OK
Writing flash vbmeta_system...OK
Writing flash vbmeta_vendor...OK
Writing flash vbmeta_odm...OK
Writing flash vbmeta_hw_product...OK
Writing flash vbmeta_cust...OK
Writing flash isp_firmware...OK
Writing flash modem_fw...OK
Writing flash ivp...OK
Writing flash npu...OK
Writing flash hisee_img...OK
Writing flash userdata.0...OK
Writing flash version.0...OK
Writing flash preload.0...OK
Writing flash patch.0...OK
Writing flash kpatch...OK
Writing flash...Done
Flash file F:\GSM2\Huawei\ELS-N29 [P40 Pro]\Software\dload\ELS-N29_hw_eu\update_sd_cust_ELS-N29_hw_eu\UPDATE.APP
Writing flash version.0...OK
Writing flash...Done
Flash file F:\GSM2\Huawei\ELS-N29 [P40 Pro]\Software\dload\ELS-N29_hw_eu\update_sd_preload_ELS-N29_hw_eu_R6\UPDATE.APP
Writing flash preload.0...OK
Writing flash preload.1...OK
Writing flash...Done
You can take a look that for firmware flashing with sucess is using boot Kirin 990 5G...

After this i was going to unlock it again ( Have in ming - everytime in phone is connected full battery and state is on factory reset BEFORE to do anything ) :

Code:
SigmaPlus v.1.00.03 build 01
128464621 Sigma+ dongle 3.00, Initializing...OK
--------- 2024-02-05 10:59:54 ---------
SigmaPlus 1.00.03b1 HiSi: Remove Huawei ID
HUAWEI USB COM 1.0 (COM28), Provider: HUAWEI Incorporated, Driver ver.: 2.0.6.725, Date: 06.11.2015, USB\VID_12D1&PID_3609&REV_0100
The battery must be connected to the phone's board and fully charged. [YES]
HiSilicon: P40/P40Pro 5G (boot 1)
Connecting...............................................................Failed
As you can see - preffered for Huawei ID remove boot 1 just do not work at this unit.

So we repeat the operation with Boot Kirin 990 5G that we use to update FW:
Code:
--------- 2024-02-05 11:02:39 ---------
SigmaPlus 1.00.03b1 HiSi: Remove Huawei ID
HUAWEI USB COM 1.0 (COM28), Provider: HUAWEI Incorporated, Driver ver.: 2.0.6.725, Date: 06.11.2015, USB\VID_12D1&PID_3609&REV_0100
The battery must be connected to the phone's board and fully charged. [YES]
HiSilicon: Kirin 990 5G
Phone model: ELS-NX9
Version: ELS-N29 11.0.0.168(C432E3R6P4)
SN: K5J0220A28002024
OEM Info IMEI1: 862849044043**4
OEM Info IMEI2: 862849044045**1
MEID: A00000BE087E60
Phone model: ELS-NX9
Build number: ELS-N29 11.0.0.168(C432E3R6P4)
Security area saved to "d:\Users\********-PC1\Documents\SigmaPlus\security backup\0128464621\862849044043**4_862849044045**1_Huawei_ELS-NX9_ELS-N29 11_0_0_168(C432E3R6P4).skb"
Removing Huawei ID...Done
Here process end with "Low factory reset" on screen ( This must be a clean unit without any account after this point ), BUT Huawei ID remains!!!

Going to test an next boot option:
Code:
--------- 2024-02-05 11:12:26 ---------
SigmaPlus 1.00.03b1 HiSi: Remove Huawei ID
HUAWEI USB COM 1.0 (COM28), Provider: HUAWEI Incorporated, Driver ver.: 2.0.6.725, Date: 06.11.2015, USB\VID_12D1&PID_3609&REV_0100
The battery must be connected to the phone's board and fully charged. [YES]
HiSilicon: P40/P40Pro 5G (boot 2)
Phone model: ELS-NX9
Version: ELS-N29 11.0.0.168(C432E3R6P4)
SN: K5J0220A28002024
OEM Info IMEI1: 862849044043**4
OEM Info IMEI2: 862849044045**1
MEID: A00000BE087E60
Phone model: ELS-NX9
Build number: ELS-N29 11.0.0.168(C432E3R6P4)
Security area saved to "d:\Users\********-PC1\Documents\SigmaPlus\security backup\0128464621\862849044043**4_862849044045**1_Huawei_ELS-NX9_ELS-N29 11_0_0_168(C432E3R6P4) (0).skb"
Removing Huawei ID...Done
Here process end with "User Factory reset" on screen, but ... Finaly Huawei ID is GONE.

What i can say - here is still a lot uf not clear guidelines. So process ( may ) will be done in many tries... This keep a posibility to damage the phone just for a SW operation.
Will be good 2 years after these phones are on market to have a couple of tested firmwares and steps to do this in sort.

BR, DebeliaMark, BG
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