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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > GSMServer Products > SigmaKey


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Old 02-08-2023, 16:40   #1 (permalink)
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New Boot or Firmware


Dear Sigma team.

i have removed Huawei ID from this model many times. But today this one is not working maybe because of new firmware.

when i click on Load Factory Fastboot it start sending boot same time phone disconnected.

i even tried many other tools all of them are doing same

I want to know is it because of new boot or new firmware.

FastBoot Info


Bootloader unlocked: NO
FB unlocked: NO
Battery voltage: 4.18 V
Phone model: EVE-LX9
Build number: EVE-L29 12.0.0.127(C185E5R1P1)
Vendor/Country: hw/meafnaf
System version: Skipped
Android version: 10
Base version: EVE-LGRP2-OVS 102.0.0.127
Custom version: EVE-L29-CUST 102.0.0.5(C185)
Preload version: EVE-L29-PRELOAD 102.0.0.1(C185R1)
Huawei-Over-the-Air info:
C_version: C185
D_version: D000
PLMN: 65507
BoardID: 11542
DeviceName: EVE-L29
Done


SigmaKey v.2.46.01
Sigma dongle 2.46, Initializing...OK
Pack 1: Activated
Pack 2: Activated
Pack 3: Activated
Pack 4: Activated
Pack 5: Activated
--------- 2023-02-08 17:39:04 ---------
SigmaKey 2.46.01 HiSi: Load FastBoot
HUAWEI USB COM 1.0 (COM15), Provider: HUAWEI Incorporated, Driver ver.: 2.0.6.725, Date: 8/10/2014, USB\VID_12D1&PID_3609&REV_0100
HiSilicon: Kirin 710
Sending boot...

After this phone reboot automaticaly.
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Old 02-09-2023, 17:42   #2 (permalink)
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I hope I will get the right procedure from team or any other senior member.
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Old 02-21-2023, 16:34   #3 (permalink)
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Hello Dear Sigma Team.

I really surprised why Team or anyone dont want to reply me.

is it very hard problem.

if team support is fine if not then also fine.

but it gonna b very good if u will reply
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Old 03-08-2023, 13:09   #4 (permalink)
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im also facing the same issue maybe try with oc gsm tool maybe it can do it with the new firmware
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Old 03-09-2023, 09:27   #5 (permalink)
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We have been analyzing this problem since March 7. We will let you know when there is a solution.
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Old 03-17-2023, 11:28   #6 (permalink)
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Quote:
Originally Posted by Gsmserver View Post
We have been analyzing this problem since March 7. We will let you know when there is a solution.
I really appriciate your kind reply.

i am always happy with GsmServer team . but this time i m surprised because i make this post on the 8th of Feb and i got reply from u on 9th of March.

i m not complaining but just surprised.

anyway...

thanks for your help. we will wait for new update with fixing this issue.
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Old 03-18-2023, 09:45   #7 (permalink)
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At the moment, this case is included in our bug tracker. As soon as there is a solution, I will let you know.
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Old 03-25-2023, 10:20   #8 (permalink)
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Quote:
Originally Posted by alamgarh View Post
Dear Sigma team.

i have removed Huawei ID from this model many times. But today this one is not working maybe because of new firmware.

when i click on Load Factory Fastboot it start sending boot same time phone disconnected.

i even tried many other tools all of them are doing same

I want to know is it because of new boot or new firmware.

FastBoot Info


Bootloader unlocked: NO
FB unlocked: NO
Battery voltage: 4.18 V
Phone model: EVE-LX9
Build number: EVE-L29 12.0.0.127(C185E5R1P1)
Vendor/Country: hw/meafnaf
System version: Skipped
Android version: 10
Base version: EVE-LGRP2-OVS 102.0.0.127
Custom version: EVE-L29-CUST 102.0.0.5(C185)
Preload version: EVE-L29-PRELOAD 102.0.0.1(C185R1)
Huawei-Over-the-Air info:
C_version: C185
D_version: D000
PLMN: 65507
BoardID: 11542
DeviceName: EVE-L29
Done


SigmaKey v.2.46.01
Sigma dongle 2.46, Initializing...OK
Pack 1: Activated
Pack 2: Activated
Pack 3: Activated
Pack 4: Activated
Pack 5: Activated
--------- 2023-02-08 17:39:04 ---------
SigmaKey 2.46.01 HiSi: Load FastBoot
HUAWEI USB COM 1.0 (COM15), Provider: HUAWEI Incorporated, Driver ver.: 2.0.6.725, Date: 8/10/2014, USB\VID_12D1&PID_3609&REV_0100
HiSilicon: Kirin 710
Sending boot...

After this phone reboot automaticaly.
... i have a same problem on Build number: EVE-L29BN 12.0.0.135(C10E1R1P1)

SigmaKey 2.46.00b1 HiSi: Get device info
Bootloader unlocked: NO
FB unlocked: NO
Battery voltage: 3.88 V
Phone model: EVE-LX9N
Build number: EVE-L29BN 12.0.0.135(C10E1R1P1)
Vendor/Country: hw/ru
System version: Skipped
Android version: 10
Base version: EVE-LGRP2-OVS 102.0.0.135
Custom version: EVE-L29BN-CUST 102.0.0.1(C10)
Preload version: EVE-L29BN-PRELOAD 102.0.0.1(C10R1)
Huawei-Over-the-Air info:
C_version: C10
D_version: D000
PLMN: 25020
BoardID: 11543
DeviceName: EVE-L29BN
Done
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Old 03-26-2023, 12:42   #9 (permalink)
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Quote:
Originally Posted by zlatart View Post
... i have a same problem on Build number: EVE-L29BN 12.0.0.135(C10E1R1P1)

SigmaKey 2.46.00b1 HiSi: Get device info
Bootloader unlocked: NO
FB unlocked: NO
Battery voltage: 3.88 V
Phone model: EVE-LX9N
Build number: EVE-L29BN 12.0.0.135(C10E1R1P1)
Vendor/Country: hw/ru
System version: Skipped
Android version: 10
Base version: EVE-LGRP2-OVS 102.0.0.135
Custom version: EVE-L29BN-CUST 102.0.0.1(C10)
Preload version: EVE-L29BN-PRELOAD 102.0.0.1(C10R1)
Huawei-Over-the-Air info:
C_version: C10
D_version: D000
PLMN: 25020
BoardID: 11543
DeviceName: EVE-L29BN
Done
https://forum.gsmhosting.com/vbb/f71...-done-3100979/

EVE-L29BN 12.0.0.113 is suported but above is no
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Old 04-16-2023, 20:48   #10 (permalink)
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Red face

Quote:
Originally Posted by alamgarh View Post
https://forum.gsmhosting.com/vbb/f71...-done-3100979/

EVE-L29BN 12.0.0.113 is suported but above is no
Here I was wrong..

Because today I got lower version but same error..

Let me post fastboot info..

Battery voltage: 3.85 V
Phone model: EVE-LX9
Build number: EVE-L29 12.0.0.106(C185E4R1P1)
Vendor/Country: hw/meafnaf
System version: Skipped
Android version: 10
Base version: EVE-LGRP2-OVS 102.0.0.106
Custom version: EVE-L29-CUST 102.0.0.4(C185)
Preload version: EVE-L29-PRELOAD 102.0.0.1(C185R1)
Huawei-Over-the-Air info:
C_version: C185
D_version: D000
PLMN: 65501
BoardID: 11542
DeviceName: EVE-L29
Done
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