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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > GSMServer Products > SigmaKey


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Old 03-17-2021, 17:52   #1 (permalink)
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Arrow p20 lite ane-lx1 stuck on huawei logo


hi dear i need an help for huawei p20 lite ane-lx1, the phone stuck on huawei logo and i can't restore it.. the phone software is damaged, but i can enter Fastboot mode
i use sigmabox.. can someone help me thank you

SigmaKey 2.40.02 HiSi: Get device info
Bootloader unlocked: NO
FB unlocked: NO
Battery voltage: 6.89 V
Phone model: ANE-LX1
Build number: ANE-LX1 9.1.0.376(C432E7R1P7)
Vendor/Country: hw/eu
System version: ANE-LX1 9.1.0.132(C432E5R1P7)
Android version: 9
Base version: ANE-LGRP2-OVS 9.1.0.376
Custom version: ANE-LX1-CUST 9.1.0.7(C432)
Preload version: ANE-LX1-PRELOAD 9.1.0.7(C432R1)
Huawei-Over-the-Air info:
C_version: C432
D_version: D000
IMSI: 22208
BoardID: 4970
DeviceName: ANE-L21
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Old 03-17-2021, 19:21   #2 (permalink)
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make test point, load fastboot, flash phone with ANE-LX1 9.1.0.376(C432E7R1P7)
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Old 03-18-2021, 16:42   #3 (permalink)
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Quote:
Originally Posted by kikas112 View Post
make test point, load fastboot, flash phone with ANE-LX1 9.1.0.376(C432E7R1P7)
can you share this firmware? i can't find it
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Old 03-18-2021, 17:31   #4 (permalink)
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U can flash other but c432 in fastboot then just need do in upgrade mode
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Old 03-18-2021, 17:55   #5 (permalink)
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Quote:
Originally Posted by kikas112 View Post
U can flash other but c432 in fastboot then just need do in upgrade mode
the phone dosn't go in upgrade mode .. I tried this, but it is not possible to run this mode manually (volume + and -, then USB)
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Old 03-18-2021, 18:52   #6 (permalink)
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i say make test point and load fastboot by sigma, the flash ur phone
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Old 03-18-2021, 19:24   #7 (permalink)
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Quote:
Originally Posted by kikas112 View Post
i say make test point and load fastboot by sigma, the flash ur phone
i can't write firmware this is my log:


SigmaKey 2.40.05 HiSi: Load FastBoot
HUAWEI USB COM 1.0 (COM5), Provider: HUAWEI Incorporated, Driver ver.: 2.0.6.725, Date: 10/08/2014, USB\VID_12D1&PID_3609&REV_0100
HiSilicon: Kirin 65x
Phone model: ANE-LX1
Version: ANE-LX1 9.1.0.376(C432E7R1P7)
Sending boot...Done
--------- 2021-03-18 19:11:44 ---------
SigmaKey 2.40.05 HiSi: Write firmware
Wrong selection of firmware files can damage the phone.
Are you sure you want to proceed? [YES]
Flash file C:\Users\PC\Desktop\Huawei P20 Lite ( Nova 3e ) ANE-L21 ANE-L01 hw eu Anne-L01 9.1.0.370(C432E7R1P7T8) Firmware EMUI9.1.0 05014YXU [androidhost.ru]\Software\dload\dload\UPDATE.APP
Phone model: ANE-LX1
Version: ANE-LX1 9.1.0.376(C432E7R1P7)
Writing flash ptable...failed to erase partition
Writing flash xloader...failed to erase partition
Writing flash fw_lpm3...failed to erase partition
Writing flash fastboot...failed to erase partition
Writing flash vbmeta...failed to erase partition
Writing flash modemnvm_update...failed to erase partition
Writing flash teeos...failed to erase partition
Writing flash trustfirmware...failed to erase partition
Writing flash sensorhub...failed to erase partition
Writing flash fw_hifi...failed to erase partition
Writing flash dts...failed to erase partition
Writing flash kernel...failed to erase partition
Writing flash recovery_ramdisk...failed to erase partition
Writing flash recovery_vendor...failed to erase partition
Writing flash recovery_vbmeta...failed to erase partition
Writing flash eng_vendor...failed to erase partition
Writing flash eng_system...failed to erase partition
Writing flash cache.0...failed to erase partition
Writing flash system.0...failed to erase partition
Writing flash system.1...
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Old 03-18-2021, 19:38   #8 (permalink)
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hmmm maybe try write board software, this looks rly bad
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Old 03-18-2021, 20:05   #9 (permalink)
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plz do like this, short test point it must be with batery and load fastboot then read info in service tab
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Old 03-18-2021, 21:13   #10 (permalink)
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Quote:
Originally Posted by luciowlf View Post
i can't write firmware this is my log:


SigmaKey 2.40.05 HiSi: Load FastBoot
HUAWEI USB COM 1.0 (COM5), Provider: HUAWEI Incorporated, Driver ver.: 2.0.6.725, Date: 10/08/2014, USB\VID_12D1&PID_3609&REV_0100
HiSilicon: Kirin 65x
Phone model: ANE-LX1
Version: ANE-LX1 9.1.0.376(C432E7R1P7)
Sending boot...Done
--------- 2021-03-18 19:11:44 ---------
SigmaKey 2.40.05 HiSi: Write firmware
Wrong selection of firmware files can damage the phone.
Are you sure you want to proceed? [YES]
Flash file C:\Users\PC\Desktop\Huawei P20 Lite ( Nova 3e ) ANE-L21 ANE-L01 hw eu Anne-L01 9.1.0.370(C432E7R1P7T8) Firmware EMUI9.1.0 05014YXU [androidhost.ru]\Software\dload\dload\UPDATE.APP
Phone model: ANE-LX1
Version: ANE-LX1 9.1.0.376(C432E7R1P7)
Writing flash ptable...failed to erase partition
Writing flash xloader...failed to erase partition
Writing flash fw_lpm3...failed to erase partition
Writing flash fastboot...failed to erase partition
Writing flash vbmeta...failed to erase partition
Writing flash modemnvm_update...failed to erase partition
Writing flash teeos...failed to erase partition
Writing flash trustfirmware...failed to erase partition
Writing flash sensorhub...failed to erase partition
Writing flash fw_hifi...failed to erase partition
Writing flash dts...failed to erase partition
Writing flash kernel...failed to erase partition
Writing flash recovery_ramdisk...failed to erase partition
Writing flash recovery_vendor...failed to erase partition
Writing flash recovery_vbmeta...failed to erase partition
Writing flash eng_vendor...failed to erase partition
Writing flash eng_system...failed to erase partition
Writing flash cache.0...failed to erase partition
Writing flash system.0...failed to erase partition
Writing flash system.1...
I face this problem more than 10 times.. And all the times only 2 problems

1- Drivers
2- Emmc

I hope supporters will give you more strong feedback.
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Old 03-18-2021, 21:26   #11 (permalink)
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Quote:
Originally Posted by kikas112 View Post
plz do like this, short test point it must be with batery and load fastboot then read info in service tab
ok this is the log..
can you share with me a good firmware?

SigmaKey 2.40.05 HiSi: Get device info
SN: 9WV7N18A09001804
IMEI1: 86274204751****
IMEI2: 86274204751****
MEID: 00000000000000
Bootloader unlocked: YES
FB unlocked: YES
Battery voltage: -
Phone model: ANE-LX1
Build number: ANE-LX1 9.1.0.376(C432E7R1P7)
Vendor/Country: hw/eu
System version: ANE-LX1 9.1.0.132(C432E5R1P7)
Android version: 9
Base version: Skipped
Custom version: Skipped
Preload version: Skipped
Done
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Old 03-18-2021, 22:53   #12 (permalink)
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guys, plz try both of u read cert and oem,
and write other one ****************************/file/9afkw...1C432.img/file

sometime problem is based on oeminfo sometimes its emmc,
after write that oem try reflash if still simply try write board but full by sigma or just by image download tool to full erase ur device
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Old 03-19-2021, 09:55   #13 (permalink)
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i can read oem info but unfortunately when i try to read certificate i have this response:

SigmaKey 2.40.05 HiSi: Read secure data (certificate)...
HUAWEI USB COM 1.0 (COM5), Provider: HUAWEI Incorporated, Driver ver.: 2.0.6.725, Date: 10/08/2014, USB\VID_12D1&PID_3609&REV_0100
HiSilicon: Kirin 65x
Phone model: ANE-LX1
Version: ANE-LX1 9.1.0.376(C432E7R1P7)
Preparing......Unexpected response from the phone
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Old 03-19-2021, 10:04   #14 (permalink)
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ok try write board software with sigma what i send to u in pw msg, show logs plz, in com1 try write
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Old 03-19-2021, 10:33   #15 (permalink)
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Quote:
Originally Posted by kikas112 View Post
ok try write board software with sigma what i send to u in pw msg, show logs plz, in com1 try write
i can't read board software

SigmaKey 2.40.05 HiSi: Write firmware
HUAWEI USB COM 1.0 (COM5), Provider: HUAWEI Incorporated, Driver ver.: 2.0.6.725, Date: 10/08/2014, USB\VID_12D1&PID_3609&REV_0100
Repairing...ANE-Xloader PRO.xml
HiSilicon: Kirin 65x
Writing flash...ptable...OK
Writing flash...xloader..Failed
Writing flash...fastboot..Failed
Writing flash...kernel..Failed
Writing flash...ramdisk..Failed
Writing flash...vbmeta..Failed
Writing flash...odm..Failed
Writing flash...recovery_ramdisk..Failed
Writing flash...recovery_vendor..Failed
Writing flash...recovery_vbmeta..Failed
Formatting FFS...custFailed
Formatting FFS...miscFailed
Writing flash...cache..Failed
Writing flash...fw_lpm3..Failed
Writing flash...fw_hifi..Failed
Writing flash...teeos..Failed
Writing flash...trustfirmware..Failed
Writing flash...sensorhub..Failed
Writing flash...dts..Failed
Writing flash...modemnvm_update..Failed
Writing flash...modem_fw..Failed
Writing flash...system..Unexpected response from the phone
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