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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > GSMServer Products > SigmaKey

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Old 11-05-2020, 16:19   #1 (permalink)
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P30 Pro VOG L29


Hi all
I am trying to remove frp from p30 pro vog l29
Base version: VOG-LGRP2-OVS 10.1.0.161
Custom version: VOG-L29-CUST 10.0.0.23(C431)
Preload version: VOG-L29-PRELOAD 10.0.0.5(C431R2)

Getting data retention error on software test point on / off stage

Any Help

Kind Regards
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Old 11-05-2020, 16:31   #2 (permalink)
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@ bitta24,

What firmware you are trying to use for software testpoint operation?
Also, post here full log file from an operation you are trying to perform, it would spread some light at your case.

Best Regards
GSMServer team



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Old 11-05-2020, 16:45   #3 (permalink)
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SigmaKey 2.39.04b1 HiSi: Get device info
Bootloader unlocked: NO
FB unlocked: NO
Battery voltage: 3.91 V
Phone model: VOG-L29
Build number: VOG-L29 10.1.0.161(C431E23R2P5)
Vendor/Country: hw/eea
System version: Skipped
Android version: 10
Base version: VOG-LGRP2-OVS 10.1.0.161
Custom version: VOG-L29-CUST 10.0.0.23(C431)
Preload version: VOG-L29-PRELOAD 10.0.0.5(C431R2)
Huawei-Over-the-Air info:
C_version: C431
D_version: D000
PLMN: 23420
BoardID: 8559
DeviceName: VOG-L29
Done


SigmaKey 2.39.04b1 HiSi: Software testpoint On.../Off
DBAdapter Reserved Interface (COM243), Provider: HUAWEI Technologies CO.,LTD, Driver ver.: 1.0.26.0, Date: 18/05/2016, USB\Vid_12D1&Subclass_13&Prot_23
Using extended heuristic method...
Hardware IMEI: 020304050607080
Flash file D:\VOGUE-L29C 10.1.0.150(C431E19R2P5)_Firmware_EMUI10.1.0_05015T HP\Software\dload\update_sd_base\UPDATE.APP
Please send
C:\Users\admin\Documents\SigmaKey\temporary backup\0766595829\VOG-LGRP2-OVS 10_1_0_1 (5).skb
file to [email protected]
Data retention error
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Old 11-05-2020, 17:04   #4 (permalink)
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@ bitta24,

According to the provided data you are trying to use lower firmware version.
Download same firmware version as your phone has or higher one and repeat operation once again.

Best Regards
GSMServer team



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Old 11-05-2020, 19:42   #5 (permalink)
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Huawei P30 Pro VOG-L29 hw eea VOGUE-L29C 10.1.0.161(C431E23R2P5)_Firmware_EMUI10.1.0_05017B HV [androidhost.ru].zip
https://androidhost.ru/1O2N
Dated Uploaded: 05/11/2020 Filesize: 4.48 GB
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Old 11-05-2020, 21:20   #6 (permalink)
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https://www.kimophone.com/2020/10/al...ui-10-1-0.html
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Old 11-06-2020, 13:11   #7 (permalink)
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Still giving same error
SigmaKey 2.39.04b1 HiSi: Software testpoint On.../Off
DBAdapter Reserved Interface (COM243), Provider: HUAWEI Technologies CO.,LTD, Driver ver.: 1.0.26.0, Date: 18/05/2016, USB\Vid_12D1&Subclass_13&Prot_23
Using extended heuristic method...
Hardware IMEI: 020304050607080
Flash file D:\VOGUE-L29C 10.1.0.161(C431E23R2P5)_Firmware_EMUI10.1.0_05017B HV\Software\dload\update_sd_base\UPDATE.APP
Please send
C:\Users\admin\Documents\SigmaKey\temporary backup\0766595829\VOG-LGRP2-OVS 10_1_0_1 (8).skb
file to [email protected]
Data retention error


Any Phone with lower firmware are working fine, looks like all updates are getting tight.
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Old 11-06-2020, 14:32   #8 (permalink)
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@ bitta24,

Current Issue is getting deeply analyzed.

Best Regards
GSMServer team



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Old 11-06-2020, 15:17   #9 (permalink)
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Quote:
Originally Posted by GSM_Support View Post
@ bitta24,

Current Issue is getting deeply analyzed.

Best Regards
GSMServer team



All phones security september same error.
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Old 11-11-2020, 12:56   #10 (permalink)
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SIgmaKey support providers is there any update on this data retention error??
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Old 11-11-2020, 14:08   #11 (permalink)
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I Have sorted it out myself and it is working fine.
Thank you everyone for help
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Old 11-18-2020, 12:22   #12 (permalink)
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Quote:
Originally Posted by bitta24 View Post
I Have sorted it out myself and it is working fine.
Thank you everyone for help
How solve it? I have some phone
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Old 11-18-2020, 12:40   #13 (permalink)
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@ stylius,

What an issue exactly you are dealing with?

Best Regards
GSMServer team



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Old 11-19-2020, 06:45   #14 (permalink)
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I removed same model, same android version and it worked perfectly. I used software test point and no issue
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Old 11-20-2020, 10:42   #15 (permalink)
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the only one solution for the latest pach security is to make hardware test point
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