Pack 5 is activated but cannot remove huawei id ?
 

i have pack 5 activated on my box but when try always show you must activate pack 5 ?

same problem idont know what problem

@ svchost,

What phone mode are you trying to service?
What packs are activated at your box?
Post here full log file, please.

Best Regards
GSMServer team


http://www.smart-clip.com/img/sigma_userbar.png

Sigma dongle 2.45, Initializing...OK
Pack 1: Not activated
Pack 2: Activated
Pack 3: Activated
Pack 4: Activated
Pack 5: Not activated


y7p reomve huwi id

Sigma dongle 2.45, Initializing...OK
Pack 1: Not activated
Pack 2: Activated
Pack 3: Activated
Pack 4: Activated
Pack 5: Not activated
--------- 2022-09-08 20:12:47 ---------
SigmaKey 2.45.03b2 HiSi: Remove Huawei ID
HUAWEI USB COM 1.0 (COM25), Provider: HUAWEI Incorporated, Driver ver.: 2.0.6.725, Date: 11/6/2015, USB\VID_12D1&PID_3609&REV_0100
Please pick correct phone model from the list!

@ Xpress_banha,

Best Regards
GSMServer team


http://www.smart-clip.com/img/sigma_userbar.png

P40 Lite JNY-LX
SigmaKey v.2.45.03
753474391 Sigma dongle 2.45, Initializing...OK
Pack 1: Activated
Pack 2: Activated
Pack 3: Activated
Pack 4: Not activated
Pack 5: Activated
--------- 2022-09-08 20:29:00 ---------
SigmaKey 2.45.03 HiSi: Remove Huawei ID
HUAWEI USB COM 1.0 (COM43), Provider: HUAWEI Incorporated, Driver ver.: 2.0.6.725, Date: 8/10/2014, USB\VID_12D1&PID_3609&REV_0100
You should activate required PACK to work with this model.
For more information visit www.sigmakey.com

You need to activate Pack 4