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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > GSMServer Products > SigmaKey

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Old 09-08-2022, 18:53   #1 (permalink)
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Pack 5 is activated but cannot remove huawei id ?


i have pack 5 activated on my box but when try always show you must activate pack 5 ?
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Old 09-08-2022, 19:08   #2 (permalink)
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same problem idont know what problem
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Old 09-08-2022, 19:09   #3 (permalink)
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@ svchost,

What phone mode are you trying to service?
What packs are activated at your box?
Post here full log file, please.

Best Regards
GSMServer team



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Old 09-08-2022, 19:12   #4 (permalink)
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Sigma dongle 2.45, Initializing...OK
Pack 1: Not activated
Pack 2: Activated
Pack 3: Activated
Pack 4: Activated
Pack 5: Not activated


y7p reomve huwi id
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Old 09-08-2022, 19:13   #5 (permalink)
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Sigma dongle 2.45, Initializing...OK
Pack 1: Not activated
Pack 2: Activated
Pack 3: Activated
Pack 4: Activated
Pack 5: Not activated
--------- 2022-09-08 20:12:47 ---------
SigmaKey 2.45.03b2 HiSi: Remove Huawei ID
HUAWEI USB COM 1.0 (COM25), Provider: HUAWEI Incorporated, Driver ver.: 2.0.6.725, Date: 11/6/2015, USB\VID_12D1&PID_3609&REV_0100
Please pick correct phone model from the list!
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Old 09-08-2022, 19:19   #6 (permalink)
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@ Xpress_banha,

Quote:
Huawei ART-L28 / ART-L29
For Pack3 + Pack4 users
  • Backup and Restore Calibrations
  • Change Vendor/Country/Model
  • ENABLE DOWNGRADE (TESTPOINT)
  • FLASH (factory, fastboot, upgrade) not all versions support this feature
  • FRP REMOVE
  • Load fastboot
  • READ / Write OEM info (testpoint)
  • Read/Write Huawei certificate (own card)
  • Software testpoint ON/OFF
  • Unlock
  • Write Battery SN
For Pack3 + Pack4 + Pack5 users
  • Backup Chip Data
  • Enable Certificate and Chip Data sharing
  • Huawei ID remove
  • READ FIRMWARE feature
  • Use certificates from other compatible platforms
For Pack4 users
  • Downgrade / Change firmware (if downgrade file exists)
  • RESCUE MODE Entering (up to Android 9.x)
  • Write full OTA UPDATE files
Best Regards
GSMServer team



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Old 09-08-2022, 19:30   #7 (permalink)
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Quote:
Originally Posted by GSM_Support View Post
@ svchost,

What phone mode are you trying to service?
What packs are activated at your box?
Post here full log file, please.

Best Regards
GSMServer team



P40 Lite JNY-LX
SigmaKey v.2.45.03
753474391 Sigma dongle 2.45, Initializing...OK
Pack 1: Activated
Pack 2: Activated
Pack 3: Activated
Pack 4: Not activated
Pack 5: Activated
--------- 2022-09-08 20:29:00 ---------
SigmaKey 2.45.03 HiSi: Remove Huawei ID
HUAWEI USB COM 1.0 (COM43), Provider: HUAWEI Incorporated, Driver ver.: 2.0.6.725, Date: 8/10/2014, USB\VID_12D1&PID_3609&REV_0100
You should activate required PACK to work with this model.
For more information visit www.sigmakey.com
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Old 09-09-2022, 07:21   #8 (permalink)
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You need to activate Pack 4
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