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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > GSMServer Products > SigmaKey

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Old 06-04-2020, 11:06   #1 (permalink)
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qualcom alcatel- 5044C

having a challenge to unlock qualcom based alcatel phones with sigma on 64 bit computer even when drivers are in place but very easy on 32bit.
team take a look at that bug
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Old 06-04-2020, 12:31   #2 (permalink)
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Please provide us more details. What is the issue exactly? Provide a screenshot or video if possible.

Best Regards
GSMServer team
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Old 06-04-2020, 21:43   #3 (permalink)
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Pack 1: Activated
Pack 2: Activated
Pack 3: Activated
Pack 4: Not activated
--------- 2020-06-04 00:34:18 ---------
SigmaKey 2.35.02 Qcom: Direct unlock
ALCATEL HS-USB Diagnostics 901B (COM27), Provider: TCL, Driver ver.:, Date: 8/8/2014, USB\VID_1BBB&PID_901B&REV_0310&MI_01
Phone model: OT-5044C

but was able to easily unlock on windows 32bit computer
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Old 06-05-2020, 08:38   #4 (permalink)
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Try these 64 bit drivers
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