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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > GSMServer Products > SigmaKey


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Old 12-24-2020, 11:15   #1 (permalink)
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read firmware based on Kirin960


--------- 2020-12-24 18:07:50 ---------
SigmaKey 2.39.07 HiSi: Read OEM Info...
HUAWEI USB COM 1.0 (COM17), Provider: HUAWEI, Driver ver.: 2.0.3.6, Date: 2008/6/17, USB\VID_12D1&PID_3609&REV_0100
HiSilicon: Kirin 960
Phone model: STF-AL10
Version: STF-AL10 9.1.0.225(C00E125R1P9)
SN: 5JPDU18404000095
IMEI1: 867439037879733
IMEI2: 867439037879733
MEID: A000008CF39E7D
Phone model: STF-AL10
Build number: STF-AL10 9.1.0.225(C00E125R1P9)
Reading data...Unexpected response from the phone
--------- 2020-12-24 18:09:45 ---------
SigmaKey 2.39.07 HiSi: Read secure data (certificate)...
HUAWEI USB COM 1.0 (COM17), Provider: HUAWEI, Driver ver.: 2.0.3.6, Date: 2008/6/17, USB\VID_12D1&PID_3609&REV_0100
HiSilicon: Kirin 960
Phone model: STF-AL10
Version: STF-AL10 9.1.0.225(C00E125R1P9)
Wait 60 seconds and retry
I will remain the phone here and hope the team to solve the problem...
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Old 12-24-2020, 11:19   #2 (permalink)
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@ xiakaijun,

Re-connect phone to another USB port avoiding any USB HUBS, ensure that the battery is fully charged and connected, after that repeat operations once again.

Best Regards
GSMServer team



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