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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > GSMServer Products > SigmaKey

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Old 08-26-2020, 07:28   #1 (permalink)
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Remove Protection....incomplete server reply [solved]


SigmaKey v.2.38.05
86xxxxxx Sigma dongle 2.38, Initializing...OK
Pack 1: Activated
Pack 2: Activated
Pack 3: Activated
Pack 4: Activated
--------- 2020-08-26 09:19:43 ---------
SigmaKey 2.38.05 HiSi: Remove FRP / Huawei ID
HUAWEI USB COM 1.0 (COM15), Provider: HUAWEI Incorporated, Driver ver.: 2.0.6.725, Date: 06.11.2015, USB\VID_12D1&PID_3609&REV_0100
HiSilicon: Kirin 980
Phone model: ELE-L29
Version: ELE-L29 10.1.0.133(C431E22R2P5)
Removing firmware protection.....Wrong or incomplete server reply received
--------- 2020-08-26 09:21:10 ---------
SigmaKey 2.38.05 HiSi: Remove FRP / Huawei ID
HUAWEI USB COM 1.0 (COM15), Provider: HUAWEI Incorporated, Driver ver.: 2.0.6.725, Date: 06.11.2015, USB\VID_12D1&PID_3609&REV_0100
HiSilicon: Kirin 980
Phone model: ELE-L29
Version: ELE-L29 10.1.0.133(C431E22R2P5)
Removing firmware protection.....Wrong or incomplete server reply received
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Old 08-29-2020, 09:50   #2 (permalink)
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Remove Protection....incomplete server reply

why is like that giving Wrong or incomplete server reply received please check


SigmaKey v.2.38.06
643234684 Sigma dongle 2.38, Initializing...OK
Pack 1: Activated
Pack 2: Activated
Pack 3: Activated
Pack 4: Activated
--------- 2020-08-29 10:39:18 ---------
SigmaKey 2.38.06 HiSi: Read secure data...
HUAWEI USB COM 1.0 (COM310), Provider: HUAWEI Incorporated, Driver ver.: 2.0.6.725, Date: 2015-mm-06, USB\VID_12D1&PID_3609&REV_0100
HiSilicon: Kirin 710
Phone model: POT-LX1AF
Version: POT-LX1AF 10.0.0.231(C185E3R1P3)
Removing firmware protection.....Wrong or incomplete server reply received
--------- 2020-08-29 10:43:05 ---------
SigmaKey 2.38.06 HiSi: Read secure data...
HUAWEI USB COM 1.0 (COM310), Provider: HUAWEI Incorporated, Driver ver.: 2.0.6.725, Date: 2015-mm-06, USB\VID_12D1&PID_3609&REV_0100
HiSilicon: Kirin 710
Phone model: POT-LX1AF
Version: POT-LX1AF 10.0.0.231(C185E3R1P3)
Removing firmware protection.....Wrong or incomplete server reply received
--------- 2020-08-29 10:48:26 ---------
SigmaKey 2.38.06 HiSi: Read secure data...
HUAWEI USB COM 1.0 (COM310), Provider: HUAWEI Incorporated, Driver ver.: 2.0.6.725, Date: 2015-mm-06, USB\VID_12D1&PID_3609&REV_0100
HiSilicon: Kirin 710
Phone model: POT-LX1AF
Version: POT-LX1AF 10.0.0.231(C185E3R1P3)
Removing firmware protection.....Wrong or incomplete server reply received
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Old 08-29-2020, 10:00   #3 (permalink)
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Quote:
Originally Posted by bhamo View Post
why is like that giving Wrong or incomplete server reply received please check


SigmaKey v.2.38.06
643234684 Sigma dongle 2.38, Initializing...OK
Pack 1: Activated
Pack 2: Activated
Pack 3: Activated
Pack 4: Activated
--------- 2020-08-29 10:39:18 ---------
SigmaKey 2.38.06 HiSi: Read secure data...
HUAWEI USB COM 1.0 (COM310), Provider: HUAWEI Incorporated, Driver ver.: 2.0.6.725, Date: 2015-mm-06, USB\VID_12D1&PID_3609&REV_0100
HiSilicon: Kirin 710
Phone model: POT-LX1AF
Version: POT-LX1AF 10.0.0.231(C185E3R1P3)
Removing firmware protection.....Wrong or incomplete server reply received
--------- 2020-08-29 10:43:05 ---------
SigmaKey 2.38.06 HiSi: Read secure data...
HUAWEI USB COM 1.0 (COM310), Provider: HUAWEI Incorporated, Driver ver.: 2.0.6.725, Date: 2015-mm-06, USB\VID_12D1&PID_3609&REV_0100
HiSilicon: Kirin 710
Phone model: POT-LX1AF
Version: POT-LX1AF 10.0.0.231(C185E3R1P3)
Removing firmware protection.....Wrong or incomplete server reply received
--------- 2020-08-29 10:48:26 ---------
SigmaKey 2.38.06 HiSi: Read secure data...
HUAWEI USB COM 1.0 (COM310), Provider: HUAWEI Incorporated, Driver ver.: 2.0.6.725, Date: 2015-mm-06, USB\VID_12D1&PID_3609&REV_0100
HiSilicon: Kirin 710
Phone model: POT-LX1AF
Version: POT-LX1AF 10.0.0.231(C185E3R1P3)
Removing firmware protection.....Wrong or incomplete server reply received
i am also facing same problem
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Old 08-29-2020, 10:05   #4 (permalink)
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huawei p smart 2019

Version: POT-LX1 10.0.0.229(C431E3R4P1)
Removing firmware protection.....Failed
pleas halp
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Old 08-29-2020, 10:06   #5 (permalink)
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Make with TP


Sent from my iPhone using Tapatalk
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Old 08-29-2020, 10:20   #6 (permalink)
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thanks .this error witch tp
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Old 08-29-2020, 10:21   #7 (permalink)
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SigmaKey 2.38.06 HiSi: Direct unlock
HUAWEI USB COM 1.0 (COM53), Provider: HUAWEI Incorporated, Driver ver.: 2.0.6.725, Date: 8/10/2014, USB\VID_12D1&PID_3609&REV_0100
HiSilicon: Kirin 710
Phone model: POT-LX1
Version: POT-LX1 10.0.0.229(C431E3R4P1)
Removing firmware protection.....Wrong or incomplete server reply received
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Old 08-29-2020, 10:22   #8 (permalink)
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Remove Protection....incomplete server reply

Sigma team how to solve this problem
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Old 08-29-2020, 10:23   #9 (permalink)
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try use vpn software
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Old 08-29-2020, 10:29   #10 (permalink)
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Quote:
Originally Posted by kikas112 View Post
try use vpn software
which vpn software to be specific
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Old 08-29-2020, 10:30   #11 (permalink)
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Any for checking

Wysłane z mojego moto g(6) play przy użyciu Tapatalka
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Old 08-29-2020, 10:35   #12 (permalink)
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SigmaKey 2.38.06 HiSi: Load FastBoot
HUAWEI USB COM 1.0 (COM27), Provider: Huawei Incorporated, Driver ver.: 2.0.6.725, Date: 08/04/2015, USB\VID_12D1&PID_3609&REV_0100
HiSilicon: Kirin 980
Phone model: LYA-L29
Version: LYA-L29 9.0.0.126D(C652E14R1P16)
Removing firmware protection.....Wrong or incomplete server reply received


same result , looks like server is down
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Old 08-29-2020, 10:44   #13 (permalink)
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Quote:
Originally Posted by lohan1vasile View Post
SigmaKey 2.38.06 HiSi: Direct unlock
HUAWEI USB COM 1.0 (COM53), Provider: HUAWEI Incorporated, Driver ver.: 2.0.6.725, Date: 8/10/2014, USB\VID_12D1&PID_3609&REV_0100
HiSilicon: Kirin 710
Phone model: POT-LX1
Version: POT-LX1 10.0.0.229(C431E3R4P1)
Removing firmware protection.....Wrong or incomplete server reply received
same problem with me
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Old 08-29-2020, 11:03   #14 (permalink)
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--------- 2020-08-29 11:56:51 ---------
SigmaKey 2.38.06 HiSi: Software testpoint On.../Off
HUAWEI USB COM 1.0 (COM106), Provider: HUAWEI Incorporated, Driver ver.: 2.0.6.725, Date: 06/11/2015, USB\VID_12D1&PID_3609&REV_0100
HiSilicon: Kirin 980
Phone model: VOG-L29
Version: VOG-L29 9.1.0.161D(WEC891E3R1P5)
Removing firmware protection.....Failed
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Old 08-29-2020, 11:04   #15 (permalink)
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same problem here please fix server sigmateam

Quote:
Originally Posted by bhamo View Post
why is like that giving Wrong or incomplete server reply received please check


SigmaKey v.2.38.06
643234684 Sigma dongle 2.38, Initializing...OK
Pack 1: Activated
Pack 2: Activated
Pack 3: Activated
Pack 4: Activated
--------- 2020-08-29 10:39:18 ---------
SigmaKey 2.38.06 HiSi: Read secure data...
HUAWEI USB COM 1.0 (COM310), Provider: HUAWEI Incorporated, Driver ver.: 2.0.6.725, Date: 2015-mm-06, USB\VID_12D1&PID_3609&REV_0100
HiSilicon: Kirin 710
Phone model: POT-LX1AF
Version: POT-LX1AF 10.0.0.231(C185E3R1P3)
Removing firmware protection.....Wrong or incomplete server reply received
--------- 2020-08-29 10:43:05 ---------
SigmaKey 2.38.06 HiSi: Read secure data...
HUAWEI USB COM 1.0 (COM310), Provider: HUAWEI Incorporated, Driver ver.: 2.0.6.725, Date: 2015-mm-06, USB\VID_12D1&PID_3609&REV_0100
HiSilicon: Kirin 710
Phone model: POT-LX1AF
Version: POT-LX1AF 10.0.0.231(C185E3R1P3)
Removing firmware protection.....Wrong or incomplete server reply received
--------- 2020-08-29 10:48:26 ---------
SigmaKey 2.38.06 HiSi: Read secure data...
HUAWEI USB COM 1.0 (COM310), Provider: HUAWEI Incorporated, Driver ver.: 2.0.6.725, Date: 2015-mm-06, USB\VID_12D1&PID_3609&REV_0100
HiSilicon: Kirin 710
Phone model: POT-LX1AF
Version: POT-LX1AF 10.0.0.231(C185E3R1P3)
Removing firmware protection.....Wrong or incomplete server reply received

same problem here please fix server sigmateam. i have 3 phones stuck in tespoint mode
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