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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > GSMServer Products > SigmaKey

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Old 05-29-2023, 17:36   #46 (permalink)
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will require an annual fee !!!
why old users must use your fee !

i know i will get 1 year free good but when expires can i use my software without update like CM2!!

i have 5 packs on my box and its not fair. you do that with old users keeping going with you

if you need money do it with who use box with 2 packs or new users like hydra they create new digital activation. do you understand me ?!!
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Old 05-29-2023, 17:37   #47 (permalink)
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sigma has been missing in action since last year only to appear with new offer. During the introduction of pack 5, you mention it will give us access to future update but unfortunately pack 5 no longer counts for future update, a lot of Huawei phones were damaged trying to use sigma( chip damaged),instead of making up for the mess, you are asking for more money. Sigma box is the most expensive in our industry, now you are about to add services that are being provided by these cheap tools for yearly activation. SPD Tab was introduced for almost three years on Sigma but not active. Have you sat down and thought about how we generate money with your tool? How many Qualcomm latest Huawei phones can be serviced with Sigma?
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Old 05-29-2023, 17:41   #48 (permalink)
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Hello, it would have been better to add a package for those who have 5 packs, the truth is that the MTK solution is everywhere sigma low in level with this and now full pack users pay annually, a shame.
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Old 05-29-2023, 17:42   #49 (permalink)
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Quote:
Originally Posted by IMEI_info View Post
I can't stay on the old firmware because you have disabled the server for Huawei.
I paid for all 5 packs and dongle.
Now I am the same user who doesn't have any package.
Great feature you have added.
I paid for 5 pack because you wrote that I will be able to make all huawei for free without limit and now you have changed the rules.
Stupid.
I don't think I'll ever buy any of your tools again if you change the rules after a while and when I buy a product/pack I can't be sure of its future. Ridiculous.
I understand that any changes can disrupt one's comfort zone, but this change is for the better as it introduces a new platform for the future development of the product. The product has been evolving for over 11 years within packs, and this system has become outdated. The annual subscription system is more fair and transparent for both developers and consumers.

After the release of Sigma Plus, you need to upgrade to the new product, and you will continue to have access to the service operations you mentioned. If you are interested in offline service operations of Sigma and the ability to use the old version of the product, you can do so. If needed, you can upgrade to the new model at a time that is comfortable for you. You will receive bonus time for the upgrade.
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Old 05-29-2023, 17:43   #50 (permalink)
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enjoy all power of Sigma Plus until 29-08-2023... unbelievable.
After that you will have to renew your subscription.
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Old 05-29-2023, 17:46   #51 (permalink)
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Quote:
Originally Posted by Gsmserver View Post
You have to make a choice: either stay or upgrade and move forward into the future with Sigma Plus
You are now tricking us because we gladly accepted your pack 5 trick. After introducing pack 5, what update have you given that you can be proud of ?
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Old 05-29-2023, 17:51   #52 (permalink)
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Originally Posted by leods View Post
Hello, it would have been better to add a package for those who have 5 packs, the truth is that the MTK solution is everywhere sigma low in level with this and now full pack users pay annually, a shame.
They tell you not to pay annual activations, and now all the teams charge annual subscriptions...
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Old 05-29-2023, 17:54   #53 (permalink)
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were get laste softwate of sigma not sigma plus i formate my pc
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Old 05-29-2023, 17:56   #54 (permalink)
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You are now tricking us because we gladly accepted your pack 5 trick. After introducing pack 5, what update have you given that you can be proud of ?
It has been almost 3 years since the release of Pack 5, and there have been other packs released in 2014, 2016, and 2019... From today, Sigma products are being optimized and developed in the form of Sigma Plus. The product has been stable for over 11 years, with over 500 updates released during that time.

I believe that everyone, both clients and developers, is interested in the future of the project. However, the packs system is no longer suitable for moving forward. We have found a compromise solution that has proven successful in the market and have offered a competitive price for annual access.

Every Sigma user will have the opportunity to upgrade to Sigma Plus for free. A bonus and regular updates await each and every one of you.
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Old 05-29-2023, 17:57   #55 (permalink)
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users who have box with 1 or 2 pack now = who paid for 5 packs lol
shame of your move and very bad thinking + your update useless trust me and many users will post dead phone

i hope you fix it and give rights to all old users have 5 pack don't make it, and think more in issue
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Old 05-29-2023, 17:58   #56 (permalink)
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Originally Posted by Gsmserver View Post
I understand that any changes can disrupt one's comfort zone, but this change is for the better as it introduces a new platform for the future development of the product. The product has been evolving for over 11 years within packs, and this system has become outdated. The annual subscription system is more fair and transparent for both developers and consumers.

After the release of Sigma Plus, you need to upgrade to the new product, and you will continue to have access to the service operations you mentioned. If you are interested in offline service operations of Sigma and the ability to use the old version of the product, you can do so. If needed, you can upgrade to the new model at a time that is comfortable for you. You will receive bonus time for the upgrade.



And this 11 years I was your user and I buy new pack even if not need it just to support you, but what you do now is stupid and you lost much more your old users that support you then you think.
For users with all 5 pack should be something extra if you want have it still then 3 month sigma plus and after this time lost all sigmakey function(noone that think will update own dongle with all pack for just 3 month access).
Something like this I will never accept.

Last edited by IMEI_info; 05-29-2023 at 18:04.
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Old 05-29-2023, 18:19   #57 (permalink)
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For users with all 5 pack should be something extra
The bonus system is very straightforward. If you activated your product (or pack) less than a year ago, you will receive an additional year of bonus. Here are the complete terms and conditions.
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Old 05-29-2023, 18:31   #58 (permalink)
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Heads equal between the old and the new now i thinking to use other tools who respect users and give all options !!

please focus on your main job and don't fly with samsung its not your skills

other tools in field you are not alone and you are not a monopolist don't forget please

finally not all users rich like you don't forget , about me i have big problem with $ in my country so must know that
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Old 05-29-2023, 18:32   #59 (permalink)
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I don't remember why I was paying pack by pack since I haven't used it for so long. So sir, if you are going to comply in giving us solutions to the new motorolas and samsung, then we will quickly recover the money, if you are going to continue doing the ironing with our money, it is not convenient for us to continue with sigma. It's easy to understand right? Give me non-nonsense solutions, SOLUTIONS!
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Old 05-29-2023, 18:35   #60 (permalink)
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i have more 10 years with you.
in 09/2020 i pay for pack 4
in 6/2022 i pay for pack 5

other pack 2 and 3 already activated.

and now if i update my dongle i'ts like other with 1.2 or 3 pack activated
or pack 4 or 5 activated.

i think it is not fair
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