ELE-L29 flash problem - GSM-Forum

InfernalBlade · 06-16-2022, 16:40

Hi i have a problem with a Huawei P30,when i try to flash the firmware it give me an error,im flashing it in factory mode because the phone don't power on,before the flash sometimes the phone correctly boot now it don't power on

GSM_Support · 06-16-2022, 17:09

@ InfernalBlade,

Please provide us with following information:

What firmware version phone originally had?
What firmware version are you trying to use?
Post full log files from an operations you are trying to perform

Best Regards
GSMServer team

InfernalBlade · 06-16-2022, 17:22

Im flashing the same version,ELE-L29 10.1.0.161 C431,for the log i was trying to post it but can't

GSM_Support · 06-16-2022, 17:49

@ InfernalBlade,

Fully charge phone's battery, install latest Sigma Software and repeat operation once again.
In case any error appears, post full log file here.

Best Regards
GSMServer team

InfernalBlade · 06-16-2022, 17:52

Alredy done that,battery full charged and latest version of Sigma

GSM_Support · 06-16-2022, 17:58

@ InfernalBlade,

According to the provided log file, you re using Sigma Software version 2.44.00
Latest Sigma Software version is 2.44.02

Best Regards
GSMServer team

InfernalBlade · 06-16-2022, 18:05

I got the wrong log but the result is the same

InfernalBlade · 06-17-2022, 08:47

Sorry do you have some news?

GSM_Support · 06-17-2022, 09:13

@ InfernalBlade,

What happens during phone flashing when an error appears?
According to the provided information and log files it is possible that the phone has some hardware malfunctions that prevents successful flashing.

Best Regards
GSMServer team

InfernalBlade · 06-17-2022, 09:35

The phone don't do anything,for the thought of hardware malfunctions i thought it too

06-16-2022, 16:40	#1 (permalink)
InfernalBlade Junior Member Join Date: Aug 2017 Posts: 9 Member: 2750718 Status: Offline Thanks Meter: 0	ELE-L29 flash problem Hi i have a problem with a Huawei P30,when i try to flash the firmware it give me an error,im flashing it in factory mode because the phone don't power on,before the flash sometimes the phone correctly boot now it don't power on

06-16-2022, 17:09	#2 (permalink)
GSM_Support Product Supporter Join Date: Feb 2005 Location: GSMserver Team Posts: 36,980 Member: 121052 Status: Offline Sonork: 100.107126 Thanks Meter: 80,766	@ InfernalBlade, Please provide us with following information: What firmware version phone originally had? What firmware version are you trying to use? Post full log files from an operations you are trying to perform Best Regards GSMServer team

06-16-2022, 17:49	#4 (permalink)
GSM_Support Product Supporter Join Date: Feb 2005 Location: GSMserver Team Posts: 36,980 Member: 121052 Status: Offline Sonork: 100.107126 Thanks Meter: 80,766	@ InfernalBlade, Fully charge phone's battery, install latest Sigma Software and repeat operation once again. In case any error appears, post full log file here. Best Regards GSMServer team

06-16-2022, 17:52	#5 (permalink)
InfernalBlade Junior Member Join Date: Aug 2017 Posts: 9 Member: 2750718 Status: Offline Thanks Meter: 0	Alredy done that,battery full charged and latest version of Sigma

06-16-2022, 17:58	#6 (permalink)
GSM_Support Product Supporter Join Date: Feb 2005 Location: GSMserver Team Posts: 36,980 Member: 121052 Status: Offline Sonork: 100.107126 Thanks Meter: 80,766	@ InfernalBlade, According to the provided log file, you re using Sigma Software version 2.44.00 Latest Sigma Software version is 2.44.02 Best Regards GSMServer team

06-17-2022, 08:47	#8 (permalink)
InfernalBlade Junior Member Join Date: Aug 2017 Posts: 9 Member: 2750718 Status: Offline Thanks Meter: 0	Sorry do you have some news?

06-17-2022, 09:13	#9 (permalink)
GSM_Support Product Supporter Join Date: Feb 2005 Location: GSMserver Team Posts: 36,980 Member: 121052 Status: Offline Sonork: 100.107126 Thanks Meter: 80,766	@ InfernalBlade, What happens during phone flashing when an error appears? According to the provided information and log files it is possible that the phone has some hardware malfunctions that prevents successful flashing. Best Regards GSMServer team

06-17-2022, 09:35	#10 (permalink)
InfernalBlade Junior Member Join Date: Aug 2017 Posts: 9 Member: 2750718 Status: Offline Thanks Meter: 0	The phone don't do anything,for the thought of hardware malfunctions i thought it too