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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > GSMServer Products > SigmaKey


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Old 08-15-2021, 10:24   #1 (permalink)
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Sending boot.....Error writing to serial port [solved]


how to fix this error

LOAD FASTBOOT always error

kirin 820

Sending boot.....Error writing to serial port

i try to another pc but same error

Last edited by Gsmserver; 09-02-2021 at 09:45.
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Old 08-16-2021, 08:08   #2 (permalink)
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UNIT: Huawei nova 7 SE
CDY-NX9B
Kirin 820 5G

Supported or Not

another kirin working but Kirin 820 5G is always error

SigmaKey 2.40.10 HiSi: Load FastBoot
HUAWEI USB COM 1.0 (COM17), Provider: HUAWEI Incorporated, Driver ver.: 2.0.6.725, Date: 06/11/2015, USB\VID_12D1&PID_3609&REV_0100
HiSilicon: Kirin 820
Sending boot....Error writing to serial port
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Old 08-16-2021, 08:14   #3 (permalink)
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@ darkcloudgsmph,

Fully charge phone's battery and repeat operation once again.
If same issue appears read phone information from this set and post log file here, please.

Best Regards
GSMServer team



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Old 08-16-2021, 09:55   #4 (permalink)
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Phone Problem is iRecovery Only or Hang HUawei Logo


LOAD FASTBOOT same error

Sigma dongle 2.40, Initializing...OK
Pack 1: Activated
Pack 2: Activated
Pack 3: Activated
Pack 4: Activated
Pack 5: Activated
--------- 2021-08-16 09:52:43 ---------
SigmaKey 2.40.10 HiSi: Load FastBoot
HUAWEI USB COM 1.0 (COM17), Provider: HUAWEI Incorporated, Driver ver.: 2.0.6.725, Date: 06/11/2015, USB\VID_12D1&PID_3609&REV_0100
HiSilicon: Kirin 820
Sending boot....Error writing to serial port


FASTBOOT INFO

igmaKey 2.40.10 HiSi: Get device info
Bootloader unlocked: NO
FB unlocked: NO
Battery voltage: 3.92 V
Phone model: CDY-NX9B
Build number: CDY-N29B 10.1.1.251(C636E2R2P1)
Vendor/Country: hw/spcseas
System version: Skipped
Android version: 10
Base version: CDY-LGRP2-OVS 10.1.1.251
Custom version: CDY-N29B-CUST 10.1.1.2(C636)
Preload version: CDY-N29B-PRELOAD 10.1.1.1(C636R2)
Huawei-Over-the-Air info:
C_version: C636
D_version: D000
PLMN: 51503
BoardID: 10949
DeviceName: CDY-N29B
Done
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Old 08-16-2021, 11:04   #5 (permalink)
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@ darkcloudgsmph,

Fully charge phone's battery, ensure that it is properly connected and repeat operation once again.

Best Regards
GSMServer team



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Old 08-17-2021, 11:28   #6 (permalink)
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ine-lx2

SigmaKey 2.40.10 HiSi: Software testpoint On.../Off
DBAdapter Reserved Interface (COM26), Provider: Huawei Incorporated, Driver ver.: 2.0.6.725, Date: 12/28/2015, USB\Vid_12D1&Subclass_13&Prot_23
Hardware IMEI: 020304050607080
Flash file C:\Users\acer\Desktop\update_sd\UPDATE.APP
Enabling diagnostic port...Done
We strictly recommend performing "Enable Downgrade" on "Flash" tab, as the first service operation on this device!

--------- 2021-08-17 16:11:39 ---------
SigmaKey 2.40.10 HiSi: Remove FRP
HUAWEI USB COM 1.0 (COM58), Provider: HUAWEI Incorporated, Driver ver.: 2.0.6.725, Date: 11/6/2015, USB\VID_12D1&PID_3609&REV_0100
HiSilicon: Kirin 65x
Sending boot...Error B00720AA

--------- 2021-08-17 16:12:02 ---------
SigmaKey 2.40.10 HiSi: Software testpoint On.../Off
HUAWEI USB COM 1.0 (COM58), Provider: HUAWEI Incorporated, Driver ver.: 2.0.6.725, Date: 11/6/2015, USB\VID_12D1&PID_3609&REV_0100
HiSilicon: Kirin 65x
Sending boot...Error B00720AA

now dead
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Old 08-17-2021, 11:39   #7 (permalink)
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malka4u, select Kirin 710 processor
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Old 08-17-2021, 12:11   #8 (permalink)
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thank u very much

--------- 2021-08-17 16:51:28 ---------
SigmaKey 2.40.10 HiSi: Remove FRP
Getting info...Error writing to serial port
--------- 2021-08-17 16:51:38 ---------
SigmaKey 2.40.10 HiSi: Get device info
^ Android Bootloader InterfaceError writing to serial port
--------- 2021-08-17 16:51:52 ---------
SigmaKey 2.40.10 HiSi: Remove FRP
HUAWEI USB COM 1.0 (COM58), Provider: HUAWEI Incorporated, Driver ver.: 2.0.6.725, Date: 11/6/2015, USB\VID_12D1&PID_3609&REV_0100
HiSilicon: Kirin 710
Connecting........................................ .......................Failed
--------- 2021-08-17 16:53:59 ---------
SigmaKey 2.40.10 HiSi: Remove FRP
HUAWEI USB COM 1.0 (COM58), Provider: HUAWEI Incorporated, Driver ver.: 2.0.6.725, Date: 11/6/2015, USB\VID_12D1&PID_3609&REV_0100
HiSilicon: Kirin 710
Phone model: INE-LX2
Version: INE-LX2 9.1.0.227(C636E1R1P1)
Removing FRP lock...Done
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Old 05-14-2024, 22:01   #9 (permalink)
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anyone how to solve this problem of this threader.
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Old 05-15-2024, 08:25   #10 (permalink)
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Quote:
Originally Posted by collectionfiles View Post
anyone how to solve this problem of this threader.
Could you please show the log of your service operation - it would help to understand what advice to give
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Old 05-15-2024, 13:19   #11 (permalink)
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Quote:
Originally Posted by Gsmserver View Post
Could you please show the log of your service operation - it would help to understand what advice to give

Help this how to fix my huawei id.
Sigma plus no hope ,I'll try so many times.
I don't know what the main issue of this.��
Battery 100%
Attached Images
File Type: png ScreenShot_20240515192414.png (116.4 KB, 7 views)
File Type: png ScreenShot_20240515174216.png (114.3 KB, 6 views)
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Old 05-15-2024, 13:29   #12 (permalink)
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Quote:
I don't know what the main issue of this.
Judging by the log, you seem to be dealing with a phone that has an unsupported version of the board (as of today)
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