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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > GSMServer Products > SigmaKey

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Old 02-19-2018, 10:27   #1 (permalink)
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sigma error


i can't start sigma after setup
i have this error
what should i have to do?
THX
BR

PS: win10 64
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File Type: jpg sigma error.jpg (136.4 KB, 126 views)
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Old 02-19-2018, 10:29   #2 (permalink)
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@ dr.danielman,

Perform following operations:
  1. Uninstall Sigma Software
  2. Download it once again
  3. Install "fresh" just downloaded copy of software
  4. Run it
  5. Place results in a current thread.

Best Regards
GSMServer team



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Old 02-19-2018, 11:09   #3 (permalink)
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all the same

so same error
maybe i have to instal any C+ or C++ or any prog???

THX
BR
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Old 02-19-2018, 11:14   #4 (permalink)
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@ dr.danielman,

Update NET.Framework, DirectX and Visual C++ after that run software with administrator account.

Best Regards
GSMServer team



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Old 02-19-2018, 11:45   #5 (permalink)
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all done

all done but still no start
same error


THX
BR
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Old 02-19-2018, 14:40   #6 (permalink)
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any advice

any other advice?

THX
BR
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Old 02-19-2018, 15:03   #7 (permalink)
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ok

ok,
the problem must be in soft
i install any soft under 2.27.00 and soft start but not work because my box is updated to 2.27
i try to install any soft up to 2.27 and prog don't start
so ???....

THX
BR
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Old 02-19-2018, 15:17   #8 (permalink)
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@ dr.danielman,

Current error appears due to Windows OS issues. Usually this error indicates problems with the Visual C++, DirectX, NET.Framework, Video graphic card etc.
As an option you can try to install Sigma Software at any PC.

Best Regards
GSMServer team



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Old 02-19-2018, 16:13   #9 (permalink)
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problem solved

problem solved
THX 4 your help
if anyone have same problem here is solution
https://www.youtube.com/watch?v=fPFN...ture=*********
on youtube search for How to fix 0xc000007b error

THX
BR
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