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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > GSMServer Products > SigmaKey


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Old 01-05-2017, 09:55   #1 (permalink)
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sigma Looking for S-Card... Not found (card readers searched: 0 of 2)





SigmaKey v.2.21.03
Looking for S-Card... Not found (card readers searched: 0 of 2)
Please connect SigmaKey/Box
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Old 01-05-2017, 13:41   #2 (permalink)
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@ gsaara,

Install latest Sigma Software, re-connect your SigmaKey to another USB port, re-install drivers and launch software.
In case SigmaKey won't be detected send me box serial number in the PM.

Best Regards
GSMServer team



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Old 01-06-2017, 05:49   #3 (permalink)
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Quote:
Originally Posted by GSM_Support View Post
@ gsaara,

Install latest Sigma Software, re-connect your SigmaKey to another USB port, re-install drivers and launch software.
In case SigmaKey won't be detected send me box serial number in the PM.

Best Regards
GSMServer team



windows xp working fine
win7 only problem
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Old 01-06-2017, 09:34   #4 (permalink)
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@ gsaara,

Re-connect box and re-install drivers.
In case same issue appears, more likely that is is some Windows OS problems, re-install it.

Best Regards
GSMServer team



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Old 01-06-2017, 10:43   #5 (permalink)
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Quote:
Originally Posted by GSM_Support View Post
@ gsaara,

Re-connect box and re-install drivers.
In case same issue appears, more likely that is is some Windows OS problems, re-install it.

Best Regards
GSMServer team



how to installer Motorola qc diag interface drivers
windows xp
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Old 01-06-2017, 10:58   #6 (permalink)
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problem solved ..............................
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Old 03-11-2017, 17:04   #7 (permalink)
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i have the same problem please
ve tried following the previous threads with no luck
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Old 03-13-2017, 08:40   #8 (permalink)
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@ dextrose,

Please explain in more details what an issue exactly you're dealing with.
Also, post here screenshot of the device manager.

Best Regards
GSMServer team



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Old 03-17-2017, 23:27   #9 (permalink)
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Sigma box not working

Hi all!
I have the same problem with my sigma box.
Software and drivers are installed (last versions) and i have to proof with Win XP, 7 x32, 7 x64 and 10. But i got the same problem.
Windows recognizes the FTDI, but not the smart card.

Can you help me, please??

Best regards!

Pablo

Last edited by pablomiralles; 03-17-2017 at 23:33.
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Old 03-18-2017, 09:57   #10 (permalink)
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@ pablomiralles,

PM me your SIgmaKey serial number, please.

Best Regards
GSMServer team



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Old 03-19-2017, 20:38   #11 (permalink)
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PM sent.
Here is a capt of the device administrator

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Old 10-10-2017, 21:30   #12 (permalink)
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Red face I have the same problem with my sigmakey dongle

the problem is, that i was working on an frp from a moto g4, without succes, i just closed the sigmakey software and when i tried to open it again started this problem

pd. i dont have eny troble with my drivers but still could not make it work


i need help!!
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Old 10-11-2017, 07:33   #13 (permalink)
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@ smasher1,

What an issue exactly you have?
Post here screenshot of the device manager.

Best Regards
GSMServer team



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Old 09-06-2018, 02:54   #14 (permalink)
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Please Help Me i have also Same Problem
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Old 09-06-2018, 03:12   #15 (permalink)
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Quote:
Originally Posted by hamza_12 View Post
Please Help Me i have also Same Problem
i solved my problem i clean the Smartcard Contact and Reconnect it.
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