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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > GSMServer Products > SigmaKey


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Old 05-07-2021, 09:44   #1 (permalink)
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Sigma.msi problem


Sir during instalation SIGMAKEY SETUP i m faceing this issue sigma.msi file not found plz help me to solve this problem.

Last edited by muhammad irshad; 05-07-2021 at 09:53.
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Old 05-07-2021, 11:22   #2 (permalink)
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@ muhammad irshad,

Try to manually uninstall previous version of Sigma Software and repeat installation operation after that.

Best Regards
GSMServer team



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Old 05-07-2021, 12:45   #3 (permalink)
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Quote:
Originally Posted by gsm_support View Post
@ muhammad irshad,

try to manually uninstall previous version of sigma software and repeat installation operation after that.

best regards
gsmserver team



i m trying to uninstal but every time .msi error show
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Old 05-10-2021, 08:26   #4 (permalink)
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@ muhammad irshad,

What software version was previously installed at your PC?

Best Regards
GSMServer team



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Old 05-10-2021, 08:37   #5 (permalink)
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Quote:
Originally Posted by GSM_Support View Post
@ muhammad irshad,

What software version was previously installed at your PC?

Best Regards
GSMServer team



Sigma Software v.2.40.07
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Old 05-10-2021, 11:30   #6 (permalink)
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@ muhammad irshad,

Try to re-install previous version and after that install latest one.

Best Regards
GSMServer team



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Old 05-11-2021, 12:24   #7 (permalink)
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Same problem latest version

Latest versione erro during installation "error reading steup"
other version old for downloading ?
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Old 05-11-2021, 12:41   #8 (permalink)
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@ azzando,

Re-download latest Sigma Software and try installing it once again.
If some error appears, make a screenshot and post it here.

Best Regards
GSMServer team



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Old 05-11-2021, 20:32   #9 (permalink)
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Change Pc solution

Hi , change Pc same SO windows 7 sigma Run Ok.
Old Pc try administartor , restart ect no setup run... before sigma installed 2.40.07 none problem . I observed that the Pc run 2.40.08 64 bit , no run setup 32 bit. Possible cause ?
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Old 05-12-2021, 06:28   #10 (permalink)
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@ azzando,

According to your post, at PC with Windows 7 software is working properly.
What Windows version has PC that Sigma Software can not be installed?

Best Regards
GSMServer team



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Old 05-12-2021, 21:05   #11 (permalink)
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Error setup sigma Pc windows 7

Same version Windows 7 , one 64 bit run ok , one 32 bit error setup. Tomorrow post screen image , sorry offsite.
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Old 05-15-2021, 10:03   #12 (permalink)
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Error setup windows 7

Hi, incorrect information sorry. All Pc 64bit. One OK , 2 error setup . Pc work Ok 64 bit i5 Windows 7 professional . Other pc same specification 64 bit i5 Windows 7 professional NO Setup. Other pc i3 64 bit Windows 7 premium No setup . try other pc.... work only 1 pc the first. scren up
Attached Images
File Type: jpg 64 bit ok.jpg (371.9 KB, 5 views)
File Type: jpg 64 bit no 1.jpg (437.2 KB, 5 views)
File Type: jpg 64 bit no 2.jpg (558.7 KB, 5 views)
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Old 05-17-2021, 09:03   #13 (permalink)
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Quote:
Originally Posted by GSM_Support View Post
@ azzando,

Re-download latest Sigma Software and try installing it once again.
If some error appears, make a screenshot and post it here.

Best Regards
GSMServer team



i try to install but this error show smi missing
Attached Images
File Type: png error sigma.png (99.4 KB, 11 views)
File Type: png error sigma 2.png (55.5 KB, 11 views)
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Old 05-17-2021, 14:26   #14 (permalink)
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Quote:
Pc work Ok 64 bit i5 Windows 7 professional .
Other pc same specification 64 bit i5 Windows 7 professional NO Setup
We have double-tested Sigma software on WIN 7 with i5 and i7.
With service pack 1 and without it.


According this information, the problem is with your PC's. Please look for additional things that are different on these two machines. Check Antivirus and the list of programs that it blocks.

Last edited by Gsmserver; 05-17-2021 at 15:58.
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Old 05-25-2021, 14:25   #15 (permalink)
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New setup instalation

Quote:
Originally Posted by muhammad irshad View Post
i try to install but this error show smi missing
sir plz help me to solve latest setup instalation problem
today i try latest setup to instal but still fail and and popup message msi setup fail

sigmakey-software-setup-v2.40.09.00
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