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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > GSMServer Products > SigmaKey

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Old 06-05-2023, 10:41   #31 (permalink)
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Quote:
Originally Posted by Moody.mood View Post
Of course I didn't, because they were all active !
and we didn't know that you would make the activation annually, so whenever a new package comes, we activate it but it seems that we are the ones who lost with this process..
Plus for existing users:
  • Up to 12 months of bonus time after upgrade
  • Upgrade* to Sigma Plus is available for all Sigma and SC2 users
  • Turn your product into more than Full version instantly
  • Get access to Sigma Plus updates
  • One simple yearly fee
After upgrading, you will receive additional bonus time based on the date of the product/pack activation
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Old 06-05-2023, 21:07   #32 (permalink)
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Ok now that you introduce annual payment are you giving us free files support from bootloader v2 like other tools with annual payment do?
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Old 06-26-2023, 14:41   #33 (permalink)
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i have already puchase sigmaplus. but i dont have any sigma product. what is best option with low price to use sigmaplus sir

1. buy sigma huawei dongle? without any pack?
2. buy sigma plus dongle? double order?
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Old 06-27-2023, 08:49   #34 (permalink)
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rickyman, To start using Sigma Plus, you need to purchase either a dongle or a box. The dongle solution is cheaper than the box solution. Both options offer the same functionality, same supported models.

After the initial product activation, you will receive one year of access to it. Once the access period expires, you can choose to extend it if desired.
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Old 06-30-2023, 02:41   #35 (permalink)
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I couldn't use it after the upgrade,It always tips“Unable to connect to the server. Please check your network.”
But I can also come here and speak
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Old 06-30-2023, 08:22   #36 (permalink)
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@ shishi1250,

Ensure that you have reliable Internet connection, antivirus / firewall is not blocking access and repeat operation once again.
In case same issue appears try running software using another network provider.
Also, please sign:
What Sigma Software are you using?
What operation are you trying to perform?

Best Regards
GSMServer team



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Old 08-31-2023, 07:23   #37 (permalink)
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Renew licence

I have 2 sigma box.
SigmaPlus v.1.00.00
967533443 Sigma+ dongle 3.00, Initializing...OK
Your subscription is expiring soon. Do not forget to renew it to use SigmaPlus.
Expiring 9/2/2023

------------------------------------------
SigmaPlus v.1.00.00
801098883 Sigma+ dongle 3.00, Initializing...OK
Expiring 2/6/2024

---------------------------------------------
One license expires in 2 days, and the other in 6 months...
How long after the license expires do I have to activate a new one?
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Old 08-31-2023, 08:31   #38 (permalink)
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gile@gile, You can reactivate your expired access to Sigma Plus at any time. Details
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Old 08-31-2023, 11:37   #39 (permalink)
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Quote:
Originally Posted by Gsmserver View Post
gile@gile, You can reactivate your expired access to Sigma Plus at any time. Details
Thanks for the answer. What happens if I don't renew the license more than a year after the expiration date. Will the card be cancelled?
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Old 08-31-2023, 12:25   #40 (permalink)
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Quote:
Originally Posted by gile@gile View Post
Thanks for the answer. What happens if I don't renew the license more than a year after the expiration date. Will the card be cancelled?
Even users who purchased Sigma or Smart-Clip2 back in the distant year of 2012 and haven't used the product since then can upgrade to Sigma Plus and receive bonus time.
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Old 08-31-2023, 12:55   #41 (permalink)
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sir i have today activion sigmaplus only one year not bonas free
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Old 08-31-2023, 13:11   #42 (permalink)
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Quote:
Originally Posted by niceraees View Post
sir i have today activion sigmaplus only one year not bonas free
If you have activated the new product Sigma Plus, you will receive 1 year of access to the product.
If you have upgraded to Sigma Plus from another Sigma product or SС2, you will receive bonus time according to the provided table.
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Old 08-31-2023, 13:25   #43 (permalink)
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sir i have allready 5 pack user know i get 1 year activion know can give me bonus
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Old 08-31-2023, 13:29   #44 (permalink)
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Quote:
Originally Posted by niceraees View Post
sir i have allready 5 pack user know i get 1 year activion know can give me bonus
The bonus time is calculated based on the activation date of the pack. For instance, if you activated the pack over 2 years ago, you will receive 3 months of bonus time. If you activated the pack within the last year, you will receive 1 year of bonus time.
You can find the amount of bonus time at the bottom of the Sigma Plus window.
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Old 08-31-2023, 13:54   #45 (permalink)
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Quote:
Originally Posted by Gsmserver View Post
Even users who purchased Sigma or Smart-Clip2 back in the distant year of 2012 and haven't used the product since then can upgrade to Sigma Plus and receive bonus time.
We did not understand each other. There is less and less work, at least for me. I have 2 sigma boxes. If I do not extend the Sigma Plus license on one box for more than a year, what happens to the license? Can it be reactivated?

I have activated Sigma Plus licence on both sigma box.
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