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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > GSMServer Products > SigmaKey


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Old 08-31-2023, 14:43   #46 (permalink)
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I have 2 sigma boxes. If I do not extend the Sigma Plus license on one box for more than a year, what happens to the license? Can it be reactivated?
You can activate the activation at any time. You are not limited in this.
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Old 09-05-2023, 09:40   #47 (permalink)
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Please, any solution for this model ALA-AN70 ?

Until now, sigma can't fix this.

All drivers are ok. After phone reboot in preloader mode, sigmaplus can't detect it


SigmaPlus v.1.00.00
488700847 Sigma+ dongle 3.00, Initializing...OK
--------- 2023-09-05 14:28:35 ---------
SigmaPlus 1.00.00 MTK: Remove Huawei ID (Huawei ALA-AN70)
Baseband Processor:MT6853, HW Rev. A.00, SW Rev. 0.00
Removing firmware protection...(SB: YES, SLA: NO, DA: YES)...OK
Connecting....Missing response from phone
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Old 09-05-2023, 21:13   #48 (permalink)
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sigma team when you next and reguler update when all sigma bonus time expire and not solution new security direct frp or huawei id remove,damege chip repair give you any date of user when you update all solution .????
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Old 03-23-2024, 19:57   #49 (permalink)
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SigmaPlus v.1.00.03 build 01
Looking for S-Card... Not found (card readers searched: 1 of 1)
Please connect Sigma Plus Dongle/Box
Looking for S-Card... Not found (card readers searched: 1 of 1)
Please connect Sigma Plus Dongle/Box
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Old 03-23-2024, 21:13   #50 (permalink)
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Quote:
Looking for S-Card... Not found (card readers searched: 1 of 1)
  1. Ensure that no USB sharing software is installed
  2. Uninstall if any is installed
  3. Ensure that no other box/dongle is connected
  4. Re-connect SigmaKey to another USB port
  5. Re-install drivers
  6. Run software
If same issue appears you can try installing software at another PC.

In case still same issue appears, you may perform following:
In case the warranty cover has expired:
  1. Take out Smart card from the box
  2. Clean it
  3. Place it back
  4. Run Sigma Software

If your SigmaKey is under warranty cover contact your reseller.
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Old 03-25-2024, 21:54   #51 (permalink)
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I have had my sigma box for several years.
A woman came with a Motorola E5 Go, I'm running Sigma Plus and boom: Your subscription expired! Renew it to continue to use SigmaPlus.��
I run the old version... no longer works of course.
Thank you Sigma !!!
You will no longer have my money.
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Old 03-26-2024, 09:12   #52 (permalink)
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katastyle, Almost a year ago, in May 2023, all Sigma products underwent a transformation into Sigma Plus. After upgrading to Sigma Plus, all users gained access to the full version of the product, along with bonus time based on the activation date of the pack. Upon expiration of the bonus period, users can extend it through one of two activation options: for a year or six months.
Users had the option to remain on the previous version of the product if they wished.

More details about Sigma Plus can be found here.
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Old 03-26-2024, 11:59   #53 (permalink)
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Good day guy need help on Huawie Mate X5 (ALT-AL10) is there huawei id bypass for it or FRP tool
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Old 03-31-2024, 09:20   #54 (permalink)
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When will we get premium update like new Qualcumm and Mtk phones... Sigma team is far behind other products nowdays.
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Old 04-04-2024, 14:32   #55 (permalink)
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Hello, good, that is to say that all the packs that I have bought with the sigma plus I lose them depending on the period they put in the expiration period table. I await your response.
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Old 04-04-2024, 15:11   #56 (permalink)
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Originally Posted by hector diaz ver View Post
Hello, good, that is to say that all the packs that I have bought with the sigma plus I lose them depending on the period they put in the expiration period table. I await your response.
According to the changes that took place in May of last year, the user can either remain on their old version of Sigma, retaining all offline functionality but without access to server operations. Or they can upgrade to Sigma Plus - the full version of the product.
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Old 04-05-2024, 14:02   #57 (permalink)
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Thanks for clarifying the big question in the very near future I will activate sigma plus
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