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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > GSMServer Products > SigmaKey


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Old 02-05-2025, 15:45   #1 (permalink)
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Sigma plus Too many computer changes [solved]


Hello! I bought a license for 3 days, installed the program. I launched the program, tried to unlock the network on Huawei MRD-LX1, but nothing worked, it constantly hung on booting. I reinstalled the program, but it says that I can no longer use it, what's the problem? I didn't change the computer!!!
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Old 02-05-2025, 15:54   #2 (permalink)
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What is your serial number? Please show the log.
How often can I change my computer?
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Old 02-05-2025, 15:58   #3 (permalink)
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SigmaPlus v.1.00.07
Looking for S-Card... Not found (card readers searched: 1 of 1)
Activated: 919349106, Product Id: Sigma Plus License, Sigma Plus 3 Days License
919349106 Sigma+ Virtual Dongle, Initializing...OK
919349106, Product Id: Sigma Plus License Sigma Plus 3 Days License,
Computer profile changes: 0, 0
919349106, Product Id: Sigma Plus License Sigma Plus 3 Days License,
Computer profile changes: 0, 0
--------- 2025-02-05 14:53:12 ---------
SigmaPlus 1.00.07 MTK: Direct unlock (Huawei MRD-LX1)
Disconnect the cable. Use "Software testpoint" or short the hardware test point.Phone not found
919349106, Product Id: Sigma Plus License Sigma Plus 3 Days License,
Computer profile changes: 0, 0
--------- 2025-02-05 14:57:23 ---------
SigmaPlus 1.00.07 MTK: Get unlock codes (Huawei MRD-LX1)
Disconnect the cable. Use "Software testpoint" or short the hardware test point.
MediaTek USB Port (COM3), Provider: MediaTek Inc., Driver ver.: 3.0.1512.0, Date: 04.01.2023, USB\VID_0E8D&PID_0003&REV_0100
Baseband Processor:MT6761, HW Rev. A.01, SW Rev. 2.00
Removing firmware protection...(SB: YES, SLA: NO, DA: YES).......OK
Sending boot...Error C0050005:0455
919349106, Product Id: Sigma Plus License Sigma Plus 3 Days License,
Computer profile changes: 0, 0
--------- 2025-02-05 15:02:36 ---------
SigmaPlus 1.00.07 MTK: Get unlock codes (Huawei MRD-LX1)
Disconnect the cable. Use "Software testpoint" or short the hardware test point.
MediaTek USB Port (COM3), Provider: MediaTek Inc., Driver ver.: 3.0.1512.0, Date: 04.01.2023, USB\VID_0E8D&PID_0003&REV_0100
Baseband Processor:MT6761, HW Rev. A.01, SW Rev. 2.00
Removing firmware protection...(SB: YES, SLA: NO, DA: YES).......OK
Sending boot...Error C0050005:0455
919349106, Product Id: Sigma Plus License Sigma Plus 3 Days License,
Computer profile changes: 0, 0
--------- 2025-02-05 15:06:09 ---------
SigmaPlus 1.00.07 MTK: Software testpoint On.../Off (Huawei MRD-LX1)
Performing heuristic analysis (stage 27 of 41)...OK
Cancelled
919349106, Product Id: Sigma Plus License Sigma Plus 3 Days License,
Computer profile changes: 0, 0
--------- 2025-02-05 15:17:33 ---------
SigmaPlus 1.00.07 MTK: Read OEM Info... (Huawei MRD-LX1)
Disconnect the cable. Use "Software testpoint" or short the hardware test point.
MediaTek USB Port (COM3), Provider: MediaTek Inc., Driver ver.: 3.0.1512.0, Date: 04.01.2023, USB\VID_0E8D&PID_0003&REV_0100
Baseband Processor:MT6761, HW Rev. A.01, SW Rev. 2.00
Removing firmware protection...(SB: YES, SLA: NO, DA: YES).......OK
Sending boot...Cancelled
919349106, Product Id: Sigma Plus License Sigma Plus 3 Days License,
Computer profile changes: 0, 0
--------- 2025-02-05 15:19:25 ---------
SigmaPlus 1.00.07 MTK: Direct unlock (Huawei MRD-LX1)
Disconnect the cable. Use "Software testpoint" or short the hardware test point.
MediaTek USB Port (COM3), Provider: MediaTek Inc., Driver ver.: 2.0.1136.0, Date: 06.11.2014, USB\VID_0E8D&PID_0003&REV_0100
Connecting...Error writing to serial port
919349106, Product Id: Sigma Plus License Sigma Plus 3 Days License,
Computer profile changes: 0, 0
--------- 2025-02-05 15:20:16 ---------
SigmaPlus 1.00.07 MTK: Direct unlock (Huawei MRD-LX1)
Disconnect the cable. Use "Software testpoint" or short the hardware test point.
MediaTek USB Port (COM3), Provider: MediaTek Inc., Driver ver.: 2.0.1136.0, Date: 06.11.2014, USB\VID_0E8D&PID_0003&REV_0100
Connecting...Error writing to serial port
919349106, Product Id: Sigma Plus License Sigma Plus 3 Days License,
Computer profile changes: 0, 0
--------- 2025-02-05 15:21:44 ---------
SigmaPlus 1.00.07 MTK: Direct unlock (Huawei MRD-LX1)
Disconnect the cable. Use "Software testpoint" or short the hardware test point.
MediaTek USB Port (COM3), Provider: MediaTek Inc., Driver ver.: 3.0.1512.0, Date: 04.01.2023, USB\VID_0E8D&PID_0003&REV_0100
Baseband Processor:MT6761, HW Rev. A.01, SW Rev. 2.00
Removing firmware protection...(SB: YES, SLA: NO, DA: YES).......OK
Sending boot...Error C0050005:0455
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Old 02-05-2025, 16:04   #4 (permalink)
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My user name:
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Old 02-05-2025, 16:07   #5 (permalink)
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Quote:
Product Id: Sigma Plus License Sigma Plus 3 Days License,
Computer profile changes: 0, 0
Based on the provided information, you have a 3-day license, so please run Sigma on the computer where you first activated the license.

Quote:
Sending boot...Error C0050005:0455
Try to unlock this phone using the test point method. Here is the test point schematics
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Old 02-05-2025, 16:17   #6 (permalink)
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Quote:
Originally Posted by Gsmserver View Post
Based on the provided information, you have a 3-day license, so please run Sigma on the computer where you first activated the license.


Try to unlock this phone using the test point method. Here is the test point schematics
I used test point. The license disappeared when I reinstalled the program. The computer is the same, I do everything on the same profile!!!

https://ibb.co/6RMZg3R9
https://ibb.co/Xx4Jbf8f
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Old 02-05-2025, 16:33   #7 (permalink)
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Quote:
The computer is the same, I do everything on the same profile!!!
1. What version of Windows and system configuration do you have? (CPU...)
2. What changes occurred on your computer after 15:27? There were no changes until 15:20, but changes happened at 15:27.
Quote:
Disconnect the cable. Use "Software testpoint" or short the hardware test point.
Regarding the operation via hardware test point: you need to select MRD-LX1, click "Direct Unlock," short the testpoint on the powered-off phone, and only then connect the cable. Just like in this video:
http://www.youtube.com/watch?v=zuGmOyqLJ3Y

Last edited by Gsmserver; 02-05-2025 at 16:40.
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Old 02-05-2025, 17:12   #8 (permalink)
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Quote:
Originally Posted by Gsmserver View Post
1. What version of Windows and system configuration do you have? (CPU...)
2. What changes occurred on your computer after 15:27? There were no changes until 15:20, but changes happened at 15:27.

at 15:27 windows defender detected sigmaplus.exe as a virus. I added it to the exclusion list.
Windows 10 pro x64. CPU Intel core i5-6200U
https://ibb.co/qLGv2S7r
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Old 02-05-2025, 17:30   #9 (permalink)
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We will analyze your case in more detail.
At the moment, I have reset the hardware counter, and you can now use Sigma.
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Old 02-05-2025, 19:16   #10 (permalink)
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Quote:
Originally Posted by Gsmserver View Post
We will analyze your case in more detail.
At the moment, I have reset the hardware counter, and you can now use Sigma.
Thanks! I was able to unlock the network only when I selected MRD-L21 in the list.
https://ibb.co/2Y6dmgsJ
https://ibb.co/9kRYWhVS
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