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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > GSMServer Products > SigmaKey


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Old 08-01-2016, 07:59   #1 (permalink)
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moto xt1022 imei write failed unsupported model


SigmaKey 2.18.00 Qcom: Repair IMEI
Motorola QC Diag Port (COM123), Provider: Motorola, Driver ver.: 5.1.0.0, Date: 3/1/2013, USB\VID_22B8&PID_2E29&REV_0228&MI_00
Firmware: M8610B-AAAANAZM-1.0.8017
Date: Jun 17 2014 10:33:53, Mar 17 2014 01:00:00, BAAAANAZ
Software IMEI: Not found
Bluetooth address: 000000000000
Repairing IMEI...Unsupported phone model
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Old 08-01-2016, 08:00   #2 (permalink)
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@ umarmsn,

Post here Screenshot from the device manager, please.

Best Regards
GSMServer team



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Old 08-01-2016, 08:42   #3 (permalink)
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Quote:
Originally Posted by GSM_Support View Post
@ umarmsn,

Post here Screenshot from the device manager, please.

Best Regards
GSMServer team



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Old 08-01-2016, 10:47   #4 (permalink)
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@ umarmsn,

For some reasons IMEI number could not be read from the current phone.
Unfortunately, exactly this phone can not be serviced by SigmaKey.

Best Regards
GSMServer team



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