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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > GSMServer Products > SigmaKey

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Old 10-03-2018, 09:58   #46 (permalink)
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Gabidauri11, try reinstalling android adb driver
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Old 10-03-2018, 10:57   #47 (permalink)
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Quote:
Originally Posted by gsm_uzzal View Post
before my phone ask unlock code after read code not ask unlock code

plase help me


waiting for the sigmakey team fix
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Old 10-03-2018, 11:00   #48 (permalink)
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Moto E5 cricket unlock needed... I hope to get the update soon...

Good luck team
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Old 10-03-2018, 17:38   #49 (permalink)
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--------- 2018-10-03 12:34:38 ---------
SigmaKey 2.29.05 Qcom: Direct unlock
Motorola QC Diag Port (COM115), Provider: Motorola, Driver ver.: 5.1.0.0, Date: 2/28/2013, USB\VID_22B8&PID_2EC5&REV_0318&MI_00
Phone model: Moto E4 (Verizon)
Firmware: MPSS.JO.3.0-00269-8937_GENNS_PACK-1.95745.3.102706.1
Date: Jun 10 2017 22:44:46, Jun 08 2017 23:00:00, 8937.gen
Software IMEI: 353308088550450
Bluetooth address: 000000000000
Direct unlock is impossible for this phone. Reading unlock codes instead.
Reading data...Unexpected response from the phone
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Old 10-08-2018, 06:39   #50 (permalink)
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Moto E5 Play XT1921-6 Verizon poblem

after unlock done not ask unlock code
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Old 10-08-2018, 09:20   #51 (permalink)
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@ gsm_uzzal,

Please show full log files from the operations you have performed to this phone and upload security backup read from this phone, post link for it in a current thread.

Best Regards
GSMServer team



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Old 10-18-2018, 06:35   #52 (permalink)
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after new version sigmakey unlock done
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Old 10-18-2018, 08:27   #53 (permalink)
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Quote:
Originally Posted by gsm_uzzal View Post
after new version sigmakey unlock done
Show some logs of unlocking of XT1921-6 Verizon)
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Old 06-24-2020, 09:36   #54 (permalink)
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code not accepted ?

--------- 2020-06-24 10:18:47 ---------
Smart-Clip 2 1.35.02 Qcom: Direct unlock
Motorola QC Diag Port (COM280), Provider: Motorola, Driver ver.: 4.8.2.0, Date: 2011-11-08, USB\VID_22B8&PID_2EC1&REV_0318&MI_00
Phone model: Moto E5 Play (Verizon)
Firmware: MPSS.JO.3.0.c11-00042-8937_GENNS_PACK-1.221486.1.223189.1
Date: Dec 16 2019 01:40:19, Sep 11 2019 06:00:00, 8937.gen
Software IMEI: 3518380xxxxxxxx
Bluetooth address: 000000000000
Direct unlock is impossible for this phone. Reading unlock codes instead.
This operation may brick the phone! Are you sure you want to proceed? [YES]
Security area saved to "C:\Users\Serwer\Documents\Smart-Clip 2\security backup\0663059394\3518380xxxxxxxx_MPSS_JO_3_0_c11-00042-8937_GENNS_PACK-1_221486_1_223189_1 (1).skb"
Reading unlock codes...Done

Here is log, all done, code 23361892

but phone not accept this code

Anny solutions ??

E5 Play Verizon
B.R.
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Old 01-19-2021, 21:16   #55 (permalink)
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SigmaKey v.2.39.07 build 02
618271666 Sigma dongle 2.39, Initializing...OK
Pack 1: Activated
Pack 2: Activated
Pack 3: Activated
Pack 4: Activated
Pack 5: Not activated
--------- 2021-01-19 17:51:22 ---------
SigmaKey 2.39.07b2 Qcom: Direct unlock
Motorola QC Diag Port (COM56), Provider: Motorola, Driver ver.: 5.1.0.0, Date: 3/1/2013, USB\VID_22B8&PID_2EC1&REV_0318&MI_02
Phone model: Moto E5 (Verizon)
Error writing to serial port
--------- 2021-01-19 17:52:33 ---------
SigmaKey 2.39.07b2 Qcom: Direct unlock
Motorola QC Diag Port (COM57), Provider: Motorola, Driver ver.: 5.1.0.0, Date: 3/1/2013, USB\VID_22B8&PID_2EC1&REV_0318&MI_01
Phone model: Moto E5 (Verizon)
Missing response from phone
--------- 2021-01-19 17:53:36 ---------
SigmaKey 2.39.07b2 Qcom: Direct unlock
Motorola QC Diag Port (COM58), Provider: Motorola, Driver ver.: 5.1.0.0, Date: 3/1/2013, USB\VID_22B8&PID_2EC1&REV_0318&MI_00
Phone model: Moto E5 (Verizon)
Firmware: MPSS.JO.3.0.c11-00024-8937_GENNS_PACK-1.161849.0.162123.1
Date: Apr 16 2019 03:07:25, Jul 27 2018 05:00:00, 8937.gen
Software IMEI: 351838097817150
Bluetooth address: 000000000000
Direct unlock is impossible for this phone. Reading unlock codes instead.
This operation may brick the phone! Are you sure you want to proceed? [YES]
Security area saved to "C:\Users\user\Documents\SigmaKey\security backup\0618271666\351838097817150_MPSS_JO_3_0_c11-00024-8937_GENNS_PACK-1_161849_0_162123_1.skb"
Reading unlock codes...Done
after unlock imei 0
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Old 01-19-2021, 21:24   #56 (permalink)
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--------- 2021-01-19 20:06:06 ---------
SigmaKey 2.39.07b2 Qcom: Get unlock codes
Motorola QC Diag Port (COM58), Provider: Motorola, Driver ver.: 5.1.0.0, Date: 3/1/2013, USB\VID_22B8&PID_2EC1&REV_0318&MI_00
Phone model: Moto E5 Play (Verizon)
Firmware: MPSS.JO.3.0.c11-00024-8937_GENNS_PACK-1.161849.0.162123.1
Date: Apr 16 2019 03:07:25, Jul 27 2018 05:00:00, 8937.gen
Software IMEI: Not found
Bluetooth address: 000000000000
This operation may brick the phone! Are you sure you want to proceed? [YES]
Security area saved to "C:\Users\user\Documents\SigmaKey\security backup\0618271666\MPSS_JO_3_0_c11-00024-8937_GENNS_PACK-1_161849_0_162123_1.skb"
Reading unlock codes...Done
wrong code
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Old 01-20-2021, 07:21   #57 (permalink)
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@ trustunlockc,

In case Moto E5 has latest security patches installed, it can not be unlocked, at the moment.

Best Regards
GSMServer team



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