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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > GSMServer Products > SigmaKey


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Old 10-26-2021, 05:35   #46 (permalink)
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Quote:
Originally Posted by awsaxf View Post
The main manifestation is that when writing the first file, the progress bar is stuck at 90%, and then it prompts "Failed to write to the port". In the IDT tool, the factory file can be written!
This always happens if your battery is very low. I always solve by removing the battery then after sending the files when says connecting put back the battery before disconnect and reconnect the cable
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Old 10-26-2021, 05:47   #47 (permalink)
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Originally Posted by okello View Post
This always happens if your battery is very low. I always solve by removing the battery then after sending the files when says connecting put back the battery before disconnect and reconnect the cable
No, this is an incompatibility, not a battery power issue!
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Old 10-26-2021, 05:52   #48 (permalink)
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Originally Posted by okello View Post
This always happens if your battery is very low. I always solve by removing the battery then after sending the files when says connecting put back the battery before disconnect and reconnect the cable
It is understood that the overseas version of the new batch of hardware is no problem. The problem is with the Chinese version of the motherboard batch between January and May. I have more than 10 machines in my hand, among them In the case of 5 sets, 820, 985, 990 5G and 990E all have the same situation, and the battery power is more than 80%!
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Old 10-26-2021, 06:28   #49 (permalink)
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Originally Posted by Gsmserver View Post
awsaxf, Today we received Huawei BRQ-AN00 (Security Patch May1 2021)
We have just tested load fastboot service operation using our modified USB cable
820 985 990 only needs to update Harmony 2.0.0.165 or higher to use the depth line, 100% confirmation is enough. This is not a problem with the depth line!
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Old 10-27-2021, 14:27   #50 (permalink)
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Dear SIGMA SUPPORT, why your PACKS ACTIVATIONS ARE more expensible then the other SOTF SUPPORT yearly activation?
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Old 10-28-2021, 10:39   #51 (permalink)
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Arrow Pack upgrade to access new features

Pack upgrade to access new and improved features seems to me a scam. i just upgraded to 3 and 4 to get this imei function. And instead of improving existing packs you create a new pack and it is not cheap
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Old 10-28-2021, 10:55   #52 (permalink)
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Originally Posted by ASIEDU ANNOR View Post
Pack upgrade to access new and improved features seems to me a scam. i just upgraded to 3 and 4 to get this imei function.
Thank you for your opinion.
Pack 3 was released in 2016, and Pack 4 was released in 2019.

Despite this, you can service the newest Huawei devices using these packs.
IMEI repair (with cert files) is supported for Sigma Pack 3+4 users.


Here is the functionality of Pack 5 (Released in 2020)

Development, product support needs resources.
We do our best to ensure you get the best solutions in the world for a reasonable price.
It may be that in the future we will provide even more flexible options for using our product than existing Packs.

Last edited by Gsmserver; 10-28-2021 at 11:05.
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Old 11-02-2021, 12:07   #53 (permalink)
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KRIN 820 after remove huawei id show cheep damage and there is no option tu repair cheep and also can not downgrade so what is soultion
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Old 11-02-2021, 14:18   #54 (permalink)
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please ADD vivo Qualcomm models.
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Old 11-02-2021, 16:23   #55 (permalink)
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this new update is super false I tried to write kirin 710 in kirin 980 and nothing only says that it is incompatible what was the update that was made please responder sigma team thank you, happy day
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Old 11-02-2021, 16:28   #56 (permalink)
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this new update is super false I tried to write kirin 710 in kirin 980 and nothing only says that it is incompatible what was the update that was made please responder sigma team thank you, happy day
If you want to help us to understand your case, please show the log + attach the security backups + cert file.
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Old 11-03-2021, 11:11   #57 (permalink)
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I want to activate pack 2 but all the site now are taking paypall for payment including U
so how am i going to pay with my MASTERCARD OR VISA DEBIT CARD
Please help if u have any site that acept mastercard let me know now please i need to work on some motorolla devices
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Old 11-04-2021, 16:47   #58 (permalink)
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@ Akamidzi,

Please contact sales managers on a current question.

Best Regards
GSMServer team



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Old 11-05-2021, 14:27   #59 (permalink)
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http://uplod.ir/py8trgzzfu9j/sigma.png.htm


This message will appear when installing the new version

c++ is installed on my compute

I have been using Sigma for several years

please guide me
win7 32bit my computer


Last edited by ali_velayati; 11-05-2021 at 14:35.
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Old 11-08-2021, 10:24   #60 (permalink)
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@ ali_velayati,

Re-install Visual C++ (x86) version and run software after that.

Best Regards
GSMServer team



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