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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > GSMServer Products > SigmaKey


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Old 07-20-2022, 11:33   #31 (permalink)
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hi, huawei p40 pro now possible to remove huawei id? before it was showing port open error when try to remove huawei id by test point, reply please. thanks
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Old 07-20-2022, 11:52   #32 (permalink)
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Boom boom first in the world 😂😂😂 best in giving update on dead phones in the market.....😂😂😂🤣🤣🤣
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Old 07-20-2022, 12:02   #33 (permalink)
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@ haider420, nuevadimension, oscelll, Ehab_se,

Quote:
SigmaKey 2.45.01 HiSi: Remove Huawei ID
Phone model: JNY-LX1
Version: JNY-L21 12.0.0.232(C185E4R6P2)
The battery must be connected to the phone's board and fully charged. [YES]
SN: EPHUT20B03000386
OEM Info IMEI1: 863797057157197
OEM Info IMEI2: 863797057167303
MEID: A00000BE1D32F9
Phone model: JNY-LX1
Build number: JNY-L21 12.0.0.232(C185E4R6P2)
Reading data.....Failed
Perform following steps:
  1. Uninstall Sigma Software
  2. Download it once again
  3. Install "Fresh" just downloaded copy of the software
  4. Repeat operation once again.
An issue you were dealing with suppose to be solved.

Best Regards
GSMServer team



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Old 07-20-2022, 12:47   #34 (permalink)
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Boom update thnx team, Great update, waiting for more..........
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Old 07-20-2022, 14:17   #35 (permalink)
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SigmaKey v.2.45.01
372201567 Sigma dongle 2.45, Initializing...OK
Pack 1: Activated
Pack 2: Activated
Pack 3: Activated
Pack 4: Activated
Pack 5: Activated
--------- 2022-07-19 12:16:50 ---------
SigmaKey 2.45.01 HiSi: Lectura de datos protegidos...
HUAWEI USB COM 1.0 (COM5), Proveedor:: HUAWEI Incorporated, Versión de drivers:: 2.0.6.725, Fecha: 8/9/2014, USB\VID_12D1&PID_3609&REV_0100
HiSilicon: Kirin 980
Envío del cargador...Fallido

in the previous version it worked perfectly, in boot 3 no problem!!! please fix this.
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Old 07-20-2022, 15:08   #36 (permalink)
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@ ronacu81,

What phone model are you trying to service?
What operation you want to perform?
Fully charge phone's battery and repeat operation once again.

Best Regards
GSMServer team



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Old 07-20-2022, 15:31   #37 (permalink)
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Quote:
Originally Posted by GSM_Support View Post
@ ronacu81,

What phone model are you trying to service?
What operation you want to perform?
Fully charge phone's battery and repeat operation once again.

Best Regards
GSMServer team



why today so many people get this error
reading data...failed ?
HLK-AL00 remove id
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Old 07-20-2022, 15:39   #38 (permalink)
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@ hoangtrongfb,

Perform following steps:
  1. Uninstall Sigma Software
  2. Download it once again
  3. Install "Fresh" just downloaded copy of the software
  4. Repeat operation once again.
An issue you were dealing with suppose to be solved.

Best Regards
GSMServer team



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Old 07-20-2022, 15:49   #39 (permalink)
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Quote:
Originally Posted by GSM_Support View Post
@ ronacu81,

What phone model are you trying to service?
What operation you want to perform?
Fully charge phone's battery and repeat operation once again.

Best Regards
GSMServer team



HMA-L29 I already managed to do it in the previous version of sigma, but with the new version it always said failed
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Old 07-20-2022, 16:06   #40 (permalink)
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@ ronacu81,

According to the provided log file, an operation have been aborted at the very beginning.
An issue appeared due to faulty communication or not fully charged battery.

We have just tested Read secure data operation with the Kirin 980 based phone model. Data has been read without any issues.

Best Regards
GSMServer team



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Old 07-20-2022, 18:32   #41 (permalink)
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sigma needs a cloud for firmware support.
where sigma users can download backups or support files made with the tool. it is something important that sigma does not have and would call for more users.
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Old 07-20-2022, 22:26   #42 (permalink)
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Quote:
Originally Posted by oscelll View Post
SigmaKey 2.45.01 HiSi: Remove Huawei ID
HUAWEI USB COM 1.0 (COM68), Provider: HUAWEI Incorporated, Driver ver.: 2.0.6.725, Date: 05/11/2015, USB\VID_12D1&PID_3609&REV_0100
The battery must be connected to the phone's board and fully charged. [YES]
HiSilicon: Kirin 810
Phone model: JNY-LX2
Version: JNY-L22 12.0.0.231(C605E7R2P2)
SN: 94HUT20C19003979
OEM Info IMEI1: 862356045408831
OEM Info IMEI2: 862356045428847
MEID: A00000BECEBA46
Phone model: JNY-LX2
Build number: JNY-L22 12.0.0.231(C605E7R2P2)
Reading data.....Failed
i have same problem with this model
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Old 07-21-2022, 05:57   #43 (permalink)
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I was test latest update on 3 PC - one with "old" Win 7 x64, another Core i9 based with Win 10 x64 and last one with AMD 5xxx based again Win 10 X64.

The things that can say are - The AMD based [ B550 motherboard ] PC work smooth, no any errors - tested with Kirin 710 based phones and drives version 2.0.6.725 - PPA-Lxx [ Huawei P Smart 2021 ] and ARTH-Lxx [ Huawei P40 lite ] - both are OK with TP operations for Huawei ID remove and downgrade FW [ needed to repair security functionality destroyed after HW ID remove on latest versions ] via TP.

What is important :
A. The battery MUST be full and connected to board during operations. These both 710 phones, that i test, do not need special cable, but othes may need.
B. The USB cable MUST be good quality and short - the best one is USB type-C <-> USB type C on both ends conecting phone port to USB C if you have it on computer...

Others work also, but Win 7 work worst [probably due to not native fast USB handle], even after delete obsolete drivers and missing connections - so use Win 10 and fastest connection for success...

WBR, DebeliaMark, BG
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Old 07-21-2022, 08:39   #44 (permalink)
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Quote:
Originally Posted by yuslamunique View Post
i think by now, this tool could've rename to huawei box/dongle.

even after so many years of only huawei updates

i cant do full servicing of basic or even old huawei phones


other tools can still do far better than this now forever huawei tool

like cm2 umt mrt etc

much cheaper than this so expansive and packs after packs tool
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Old 07-21-2022, 08:55   #45 (permalink)
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still not working .i download again .uninstall and install .but still same error
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