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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > GSMServer Products > SigmaKey


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Old 08-09-2020, 08:20   #1 (permalink)
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Question some about soft test point


i try some phone like mt30pro5G。vce-al00,pot-al00a jsn-al00。all failed

i down firmware in this site
pro-teammt

- - - -
If the operation fails with Full_OTA_update firmware type, use SD_update file type.


this is sigma tips
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Old 08-09-2020, 19:10   #2 (permalink)
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Show your logs, please.
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Old 08-10-2020, 01:56   #3 (permalink)
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shis site all tip i cannot replace img or site
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Old 08-10-2020, 03:26   #4 (permalink)
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oh image would better for us.
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Old 08-10-2020, 07:36   #5 (permalink)
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@ hkezh,

Please explain in more details what an issue you are dealing with.
Post here full log files from the operations you are trying to perform, it would spread some light at your case.

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Old 08-31-2020, 11:21   #6 (permalink)
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SigmaKey v.2.38.06
614889443 Sigma dongle 2.38, Initializing...OK
Pack 1: Activated
Pack 2: Activated
Pack 3: Activated
Pack 4: Activated
--------- 2020-08-31 12:34:54 ---------
SigmaKey 2.38.06 HiSi: Write firmware
DBAdapter Reserved Interface (COM9), Provider: HUAWEI Technologies CO.,LTD, Driver ver.: 1.0.26.0, Date: 5/18/2016, USB\Vid_12D1&Subclass_13&Prot_23
Wrong selection of firmware files can damage the phone.
Are you sure you want to proceed? [YES]
Allow Full OTA files
Hardware IMEI: 020304050607080
Flash file C:\Users\Raul\Downloads\ELS-N29 10.1.0.114(C432E8R5P2)_Firmware_EMUI10.1.0_05016PT G File By (Support.**************)\Software\dload\update_sd_ base\PTABLE.APP
Writing flash SHA256RSA OK
Writing flash CRC OK
Writing flash BASE_VERLIST ...Version mismatch.
Use "Enable downgrade" action first, then retry flashing.
--------- 2020-08-31 12:36:25 ---------
SigmaKey 2.38.06 HiSi: Read OEM Info...
^ Android Bootloader InterfaceBootloader is locked. Please unlock it and retry operation.
You can either use SigmaKey or request (FREE) unlock password on Huawei web site.
--------- 2020-08-31 12:36:45 ---------
SigmaKey 2.38.06 HiSi: Read secure data...
^ Android Bootloader InterfaceBootloader is locked. Please unlock it and retry operation.
You can either use SigmaKey or request (FREE) unlock password on Huawei web site.
--------- 2020-08-31 12:36:49 ---------
SigmaKey 2.38.06 HiSi: Get device info
Bootloader unlocked: NO
FB unlocked: NO
Battery voltage: 3.78 V
Phone model: ELS-NX9
Build number: ELS-N29 10.1.0.131(C432E8R5P2)
Vendor/Country: hw/eu
System version: Skipped
Android version: 10
Base version: ELS-LGRP4-OVS 10.1.0.131
Custom version: ELS-N29-CUST 10.1.0.8(C432)
Preload version: ELS-N29-PRELOAD 10.1.0.2(C432R5)
Huawei-Over-the-Air info:
C_version: C432
D_version: D000
PLMN: 42503
BoardID: 9592
DeviceName: ELS-N29
Done
--------- 2020-08-31 12:37:17 ---------
SigmaKey 2.38.06 HiSi: Software testpoint On.../Off
^ Android Bootloader InterfaceUnsupported
--------- 2020-08-31 12:47:37 ---------
SigmaKey 2.38.06 HiSi: Software testpoint On.../Off
DBAdapter Reserved Interface (COM9), Provider: HUAWEI Technologies CO.,LTD, Driver ver.: 1.0.26.0, Date: 5/18/2016, USB\Vid_12D1&Subclass_13&Prot_23
Cancelled
--------- 2020-08-31 13:19:48 ---------
SigmaKey 2.38.06 HiSi: Software testpoint On.../Off
DBAdapter Reserved Interface (COM9), Provider: HUAWEI Technologies CO.,LTD, Driver ver.: 1.0.26.0, Date: 5/18/2016, USB\Vid_12D1&Subclass_13&Prot_23
If the operation fails with Full_OTA_update firmware type, use SD_update file type.
Hardware IMEI: 020304050607080
Flash file C:\Users\Raul\Downloads\2.12.17.3\409481\update_fu ll_base\UPDATE.APP
Please send
C:\Users\Raul\Documents\SigmaKey\temporary backup\0614889443\ELS-LGRP4-OVS 10_1_0_115.skb
file to [email protected]
Data retention error
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Old 08-31-2020, 12:14   #7 (permalink)
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If the operation fails with Full_OTA_update firmware type, use SD_update file type.
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Old 08-31-2020, 12:31   #8 (permalink)
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SigmaKey v.2.38.06
614889443 Sigma dongle 2.38, Initializing...OK
Pack 1: Activated
Pack 2: Activated
Pack 3: Activated
Pack 4: Activated
--------- 2020-08-31 14:19:10 ---------
SigmaKey 2.38.06 HiSi: Enable downgrade
HUAWEI USB COM 1.0 (COM27), Provider: HUAWEI Incorporated, Driver ver.: 2.0.6.725, Date: 8/10/2014, USB\VID_12D1&PID_3609&REV_0100
Cancelled
--------- 2020-08-31 14:19:39 ---------
SigmaKey 2.38.06 HiSi: Enable downgrade
HUAWEI USB COM 1.0 (COM27), Provider: HUAWEI Incorporated, Driver ver.: 2.0.6.725, Date: 8/10/2014, USB\VID_12D1&PID_3609&REV_0100
HiSilicon: Kirin 990 5G
Sending boot...Cancelled
--------- 2020-08-31 14:21:25 ---------
SigmaKey 2.38.06 HiSi: Enable downgrade
HUAWEI USB COM 1.0 (COM27), Provider: HUAWEI Incorporated, Driver ver.: 2.0.6.725, Date: 8/10/2014, USB\VID_12D1&PID_3609&REV_0100
HiSilicon: Kirin 990 5G
Phone model: ELS-NX9
Version: ELS-N29 10.1.0.131(C432E8R5P2)
Enabling firmware downgrade...Done
--------- 2020-08-31 14:27:53 ---------
SigmaKey 2.38.06 HiSi: Write firmware
DBAdapter Reserved Interface (COM9), Provider: HUAWEI Technologies CO.,LTD, Driver ver.: 1.0.26.0, Date: 5/18/2016, USB\Vid_12D1&Subclass_13&Prot_23
Wrong selection of firmware files can damage the phone.
Are you sure you want to proceed? [YES]
Allow Full OTA files
Hardware IMEI: 020304050607080
Flash file C:\Users\Raul\Downloads\ELS-N29 10.1.0.114(C432E8R5P2)_Firmware_EMUI10.1.0_05016PT G File By (Support.**************)\Software\dload\update_sd_ base\PTABLE.APP
Writing flash SHA256RSA OK
Writing flash CRC OK
Writing flash BASE_VERLIST OK
Writing flash BASE_VER OK
Writing flash PACKAGE_TYPE ...Please send
C:\Users\Raul\Documents\SigmaKey\temporary backup\0614889443\ELS-LGRP4-OVS 10_1_0_102.skb
file to [email protected]
Data retention error
also via test point
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Old 08-31-2020, 12:38   #9 (permalink)
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You need to use SD_update file type.
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Old 08-31-2020, 12:58   #10 (permalink)
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ok now i am try do it
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Old 08-31-2020, 13:18   #11 (permalink)
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I am having same error as Raul

For 9 I think u r suppose to use full OTA
For 10 I think u r suppose to use Update_SD

but either scenario I am failing to turn the testpoint on
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Old 08-31-2020, 18:55   #12 (permalink)
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Quote:
Originally Posted by alifauad79 View Post
I am having same error as Raul

For 9 I think u r suppose to use full OTA
For 10 I think u r suppose to use Update_SD

but either scenario I am failing to turn the testpoint on
Hi bro I fix my issue update via sd card , but befor I use sigma put phone in testpoin choose Kirin 990 5g and press downgrade , after I make downgrade via da card and it s done
So what you try to do ???
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Old 08-31-2020, 20:47   #13 (permalink)
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Quote:
Originally Posted by raulka2003 View Post
Hi bro I fix my issue update via sd card , but befor I use sigma put phone in testpoin choose Kirin 990 5g and press downgrade , after I make downgrade via da card and it s done
So what you try to do ???
Any log of success process
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