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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > GSMServer Products > SigmaKey


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Old 11-08-2016, 12:44   #1 (permalink)
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VNS-AL00 service with Sigma


Dear support service .. please tell me how to get the boot loader password sigma boxing? .

Model Huawei P9 Lite (VNS-AL00) ..

I install the latest version of boxing SigmaKey 2.21.00b2 .. when you press a button to get the password requests overload the phone .. the phone rebooted and even tried to do a complete reset .. but also asks to reboot the phone .

на всякий напишу на русском.. так как сам я английского языка не знаю.. а гогл переводчик фиг знает как перевел.. Установил последнюю версию бокса SigmaKey 2.21.00b2 .. при нажатии на кнопку получить пароль просит перегрузить телефон.. телефон перегрузил и даже пробовал делать полный сброс настроек.. но все также просит перегрузить телефон..
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Old 11-08-2016, 12:47   #2 (permalink)
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@ HasMarat,

Post here full log files from the operations you have performed to this phone, it would spread some light at your case.

Best Regards
GSMServer team



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Old 11-08-2016, 12:57   #3 (permalink)
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Вот пожалуйста логи.. Могу дать доступ на мой комп через тимвиер.. может сами понажимаете.. я может что не так делаю..
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File Type: rar logs.rar (1.9 KB, 10 views)
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Old 11-08-2016, 14:00   #4 (permalink)
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G9 Lite VNS-AL00 is a Qcom phone.

1) Open Qcom tab
2) Enable manufacture mode
3) Unlock the bootloader.
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Old 11-08-2016, 17:23   #5 (permalink)
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Quote:
Originally Posted by mcandre View Post
G9 Lite VNS-AL00 is a Qcom phone.

1) Open Qcom tab
2) Enable manufacture mode
3) Unlock the bootloader.
Действительно ошибся моделью.. G9 Lite VNS-AL00 не вижу в списке поддерживаемых моделей Sigma бокса. потому наверное и такую ошибку выдает.

Quote:
SigmaKey 2.21.00b2 Qcom: Получить пароль загрузчика Huawei
DBAdapter Reserved Interface (COM293), Провайдер: Huawei Incorporated, Версия драйвера: 2.0.6.714, Дата: 28.12.2015, USB\VID_12D1&PID_1035&REV_0310&MI_04
Снятие защиты прошивки....Ошибка контрольной суммы данных
Уважаемый саппорт, ближайщее время поддержки данной модели можно не ждать?
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File Type: rar 20161108_192124.rar (740 Bytes, 10 views)
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Old 11-09-2016, 10:26   #6 (permalink)
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@ HasMarat,

Perform following operations:
  1. Update Your SigmaKey to the latest version
  2. Repeat operation using latest version
  3. Post results along with the log files in a current thread.

Best Regards
GSMServer team



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Old 11-09-2016, 12:11   #7 (permalink)
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Quote:
Originally Posted by gsm_support View Post
@ hasmarat,

perform following operations:
  1. update your sigmakey to the latest version
  2. repeat operation using latest version
  3. post results along with the log files in a current thread.

best regards
gsmserver team



к сожалению, неудача.
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File Type: rar 20161109_140606.rar (576 Bytes, 8 views)
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Old 11-30-2016, 13:00   #8 (permalink)
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Support for this device was added. Please use latest Sigma version

http://www.youtube.com/watch?v=fn3kkbvmjvU
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Old 03-29-2019, 15:37   #9 (permalink)
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SigmaKey v.2.30.03
127615335 Sigma dongle 2.30, Initializing...OK
Pack 1: Activated
Pack 2: Activated
Pack 3: Activated
--------- 2019-03-29 16:36:34 ---------
SigmaKey 2.30.03 Qcom: Direct unlock
DBAdapter Reserved Interface (COM10), Provider: HUAWEI Technologies CO.,LTD, Driver ver.: 1.0.26.0, Date: 5/18/2016, USB\Vid_12D1&Subclass_13&Prot_23
Unexpected response from the phone
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Old 03-29-2019, 15:50   #10 (permalink)
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bighiner, Read the reminder here and repeat the operation.
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Old 03-29-2019, 16:07   #11 (permalink)
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thx, using u help here is the error:

--------- 2019-03-29 17:04:16 ---------
SigmaKey 2.30.03 Qcom: Direct unlock
^ Android Sooner Single ADB InterfaceCommand not allowed
--------- 2019-03-29 17:06:10 ---------
SigmaKey 2.30.03 Qcom: Direct unlock
Android Adapter PCUI (COM237), Provider: HUAWEI Technologies CO.,LTD, Driver ver.: 1.0.26.0, Date: 5/18/2016, USB\Vid_12D1&Subclass_13&Prot_22
Missing response from phone

SigmaKey 2.30.03 Qcom: Direct unlock
DBAdapter Reserved Interface (COM10), Provider: HUAWEI Technologies CO.,LTD, Driver ver.: 1.0.26.0, Date: 5/18/2016, USB\Vid_12D1&Subclass_13&Prot_23
Unexpected response from the phone
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Old 03-29-2019, 16:46   #12 (permalink)
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@ bighiner,

In the right part of the software select brand Huawei -> Android (diag.) and repeat operation once again.
After that post results in a current thread.

Best Regards
GSMServer team



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Old 04-01-2019, 09:47   #13 (permalink)
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SigmaKey v.2.30.03
127615335 Sigma dongle 2.30, Initializing...OK
Pack 1: Activated
Pack 2: Activated
Pack 3: Activated
--------- 2019-04-01 11:46:09 ---------
SigmaKey 2.30.03 Qcom: Direct unlock
DBAdapter Reserved Interface (COM10), Provider: HUAWEI Technologies CO.,LTD, Driver ver.: 1.0.26.0, Date: 5/18/2016, USB\Vid_12D1&Subclass_13&Prot_23
Phone model: Android (Diag.)
Unexpected response from the phone
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Old 04-01-2019, 13:47   #14 (permalink)
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@ bighiner,

Is this phone fully working?
What is current phone's state?
Best Regards
GSMServer team



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Old 04-01-2019, 14:18   #15 (permalink)
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yes, work perfect in vodafone
bad news is customer thake back set

before i giveed back i made hard rset and same result, i couldent unlock
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