VNS-L31 servicing

[KhalIman]

hi every body, is there any problem wit sigma servers?
i tried many times and get errors.

SigmaKey v.2.40.10
New version 2.40.11 is available on www.sigmakey.com. We strongly recommend to update SigmaKey!
203048869 Sigma dongle 2.40, Initializing...OK
Pack 1: Activated
Pack 2: Activated
Pack 3: Activated
Pack 4: Not activated
Pack 5: Not activated
--------- 2021-09-13 18:41:02 ---------
SigmaKey 2.40.10 HiSi: Write firmware
Wrong selection of firmware files can damage the phone.
Are you sure you want to proceed? [YES]
Flash file C:\BINS\venus\dload\UPDATE.APP
Phone model: HUAWEI VNS-L31
Version: VNS-L31C432B418
Preparing...Unable to connect to the server. Please check your network.

[KhalIman]

i have just download newer version, test it, working fine.

SigmaKey v.2.40.11
203048869 Sigma dongle 2.40, Initializing...OK
Pack 1: Activated
Pack 2: Activated
Pack 3: Activated
Pack 4: Not activated
Pack 5: Not activated
--------- 2021-09-13 19:12:41 ---------
SigmaKey 2.40.11 HiSi: Write firmware
Wrong selection of firmware files can damage the phone.
Are you sure you want to proceed? [YES]
Flash file C:\BINS\venus\dload\UPDATE.APP
Phone model: HUAWEI VNS-L31
Version: VNS-L31C432B418
Writing flash ptable...OK
Writing flash xloader...OK
Writing flash fw_lpm3...flash write prim vrl failure
Writing flash fastboot...flash write prim vrl failure
Writing flash modemnvm_update...OK
Writing flash teeos...flash write prim vrl failure
Writing flash trustfirmware...flash write prim vrl failure
Writing flash sensorhub...flash write prim vrl failure
Writing flash fw_hifi...flash write prim vrl failure
Writing flash boot...flash write prim vrl failure
Writing flash recovery...flash write prim vrl failure
Writing flash recovery2...flash write prim vrl failure
Writing flash dts...flash write prim vrl failure
Writing flash modem_fw...flash write prim vrl failure
Writing flash cache.0...OK
Writing flash system.0...OK
Writing flash system.1...OK
Writing flash system.2...OK
Writing flash system.3...OK
Writing flash system.4...OK
Writing flash vendor.0...OK
Writing flash product.0...OK
Writing flash userdata.0...OK
Writing flash...Done
Flash file C:\BINS\venus\dload\VNS-L31_hw_eu\update_VNS-L31_hw_eu.app
Writing flash ptable...OK
Writing flash cust.0...OK
Writing flash version.0...OK
Writing flash userdata.0...OK
Writing flash userdata.1...OK
Writing flash userdata.2...OK
Writing flash...Done

but phone has a problem i think.