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Go Back   GSM-Forum > Product Support Sections > No More Supported Solutions (Dead Products) > No More Supported H/W Products > Volcano Box

 
 
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Old 01-22-2018, 08:30   #1 (permalink)
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Need Urgent Help aboout E8372h Stuck on download mode


i want to unlcok this modem but unfortunately after patch flash its stuck on download mode . then i check the instraction again then i found i made a mistake. i pacth flash also in download mode .may be this is the reason that modem not go on two ports mode.

plz give me the sloution to revive it on working condition

here is the logs

11:34:03
11:34:03 Modem Info:
11:34:03 Modem : E8372
11:34:03 Manufacturer : huawei
11:34:03 Firmware Ver. : 21.316.01.04.274
11:34:03 IMEI : 866280025840688
11:34:03 SN. : R7EDU17216002907
11:34:03 IsoVer. : WEBUI_17.100.15.10.274_RE5
11:34:03 WebUiVer. : WEBUI_17.100.15.10.274_RE5
11:34:03 Sim Card Status : Locked
11:34:03 Wrong Codes Counter : 0 (left : 10)
11:34:03
11:34:03 Modem Info Saved Path:
G:\New folder\InfernoTool_UniTool_EXT_Volcano_V1.5.3_2018 0112\UniTool_Vol_EXT\ModemInfo\huawei_E8372_2018-01-22 14_34_03


Erase log..

11:52:26 Ver:1.5.3
11:52:26 Current Task: HUAWEI>>Huawei Modem>>Erase
11:52:26
11:52:26 Model: E8372H-608
11:52:26 Firmware Ver: 21.316.01.04.274
11:52:26 COMPort: 485
11:52:26
11:52:26 Modem File01 Preparing...
11:53:02 Erasing...

Patch Flash

11:54:38 Ver:1.5.3
11:54:38 Current Task: HUAWEI>>Huawei Modem>>Patch Flash
11:54:38
11:54:38 Model: E8372H-608
11:54:38 Firmware Ver: 21.316.01.04.274
11:54:38 COMPort: 485
11:54:38
11:54:38 Modem File01 Preparing...
11:55:45 Patch Flashing...
 
Old 01-22-2018, 13:28   #2 (permalink)
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Still Waiting for answer.
 
Old 01-23-2018, 06:44   #3 (permalink)
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i think their is no answer for my question
 
Old 01-23-2018, 10:52   #4 (permalink)
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hello please read once again step by step
here full history how to unlock modem
thanks you
http://forum.gsmhosting.com/vbb/f723...e-hot-2253427/
 
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