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Go Back   GSM-Forum > GSM & CDMA Phones / Tablets Software & Hardware Area > Motorola > Motorola Android based


Motorola Android based General Motorola Android phones discussion, firmwares, solution, root, help

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Old 07-27-2023, 15:03   #1 (permalink)
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Any unlock? Moto G Pure(XT2163-4) Trustonic/ Telecom Client Lock


I have xt2163-4 from u.s. cellular that are getting locked after 6 months of working fine. the phone communicates with a device admin app called "PAKS" and forces me to reset phone to check for finance status (phone is paid off from big brand stores) once restarted it downloads automatically TELECOM CLIENT once connecting to wifi. This is an app designed by Trustonic that locks these phones, afterwards my lte is gone and I cant make calls anymore and I am forced into a blue screen telling me to insert a US. Cellular active Sim or to type in a bypass pin. has anyone experienced this issue and have any solutions?
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Old 07-28-2023, 03:48   #2 (permalink)
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its mdm problem bro. find out if it is mtk or qualcomm chip so we know how to help
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Old 08-26-2023, 20:09   #3 (permalink)
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thankyou its a MediaTek Helio G25
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